We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kitchen planning has been a satisfying experience. Alex has been patient and caring. She is extremely efficient and knowledgeable. She is always available by phone. The seating area for the comp... Se mer
The Karcher K 5 Classic pressure washer is an excellent product, easily removing years of algae on our paving slabs using either the included Dirt Blaster lance or the T-racer that I already had. The... Se mer
Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Portishead
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR, Bristol, Storbritannien
- 0345 640 7815
4,6
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Moved here last year and live close to…
Moved here last year and live close to Homebase. Alway find the staff friendly and helpful. Returned a few items without any fuss. Good job
5 januari 2024
Svar från Homebase - Portishead
Hello, Thank you for taking the time to leave feedback
Good price
Good price, but not enough staff on the tills, and click and collect goods were not the ones I ordered.
Great response from Homebase Customer service. Many thanks for your prompt attention 👍
11 januari 2024
Omdöme utan inbjudan
Svar från Homebase - Portishead
Hi Jane,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.
Thanks,
Team Homebase
Damaged and scratched furniture
Went to collection point. Staff very friendly. Collected box of furniture and opened to check before we left store. Very damaged bottom with cracks in front of legs, scrapes, and dents in front of shelves. No other new ones available so we ended up with the display one. This too was scratched, but not cracked so we took it as was needed now. We got it home to realise that we now don’t have the fixing kit. Whilst staff were friendly. It hasn’t made up for the disappointment in taking ex display stock
31 december 2023
Omdöme utan inbjudan
Svar från Homebase - Portishead
Hi Mrs Philips,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Svar från Homebase - Portishead
Hi Tony,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
GOOD FRIENDLY SERVICE
6 december 2023
Svar från Homebase - Portishead
Hi MR,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
sold a returned faulty item
I ordered online and thankfully did as there were only 2 lights left of this model.
When I picked the order up (the colleague serving me was great) the box looked as though it had been opened and re-sealed and a bit battered. I bought a load of christmas decorations so didn't stop to check the box. When I got home and the electrition opened the box it was clear that it was a returned item.
Parts of the tubing (wire inside) had been cut and the same tubing was tangled so the light wouldn't have sat right.
12 december 2023
Omdöme utan inbjudan
Svar från Homebase - Portishead
Hi Richard,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
bought a 11 fin Homebase Oil Heater and…
bought a 11 fin Homebase Oil Heater and it leaked oil onto my laminate floor overnight on the first time I used it... very disappointed in quality and took ages to clean floor, still has a smear mark on floor, took item straight back to store and given refund. will buy one elsewhere where I can feel I get reliable product that doesn't leak or ruin my flooring !!
8 december 2023
Svar från Homebase - Portishead
Hi Michael,
We really appreciate your feedback and would like the opportunity to investigate this further for you, we will email you directly so we can gather some more information.
Team Homebase
Ordered a dehumidifier online
Ordered a dehumidifier online, went to collect the staff had a couldn’t be bothered/don’t want to be here attitude, the staff struggled to find my order and when they did presented the product to me upside down even when there are instructions on the box not to. I like Homebase and there products it’s just a shame it’s 50/50 whether the staff are competent.
8 december 2023
Svar från Homebase - Portishead
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Svar från Homebase - Portishead
Hi Wanda,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Efficient service and good value
Collected item ordered online. Good value. Round white mirror and white picture shelf which I am using as a make up shelf beneath the mirror. Easy to put up.
5 december 2023
Svar från Homebase - Portishead
Hi C,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Svar från Homebase - Portishead
Hi MRS,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.