We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kitchen planning has been a satisfying experience. Alex has been patient and caring. She is extremely efficient and knowledgeable. She is always available by phone. The seating area for the comp... Se mer
The Karcher K 5 Classic pressure washer is an excellent product, easily removing years of algae on our paving slabs using either the included Dirt Blaster lance or the T-racer that I already had. The... Se mer
Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Portishead
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR, Bristol, Storbritannien
- 0345 640 7815
4,6
Utmärkt
99 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Greeted by a friendly face.
Met with a friendly, smiley lady, thats a great start. Click and collect so easy to use as well.
14 november 2024
Omdöme utan inbjudan
We have recently collected out order…
We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on the floor renovation we've noticed 2 packs are wet and damaged. We would like to exchange these. Can someone get in touch with me.
13 november 2024
Omdöme utan inbjudan
Amazing staff.Really pleasant and…
Amazing staff.Really pleasant and helpful.
Always a pleasure to visit Portishead store
9 november 2024
Omdöme utan inbjudan
Staff are brill!
My order was processed super quickly and the staff are always fabulous.
7 november 2024
Omdöme utan inbjudan
Swift and efficient as always
7 november 2024
Omdöme utan inbjudan
Staff were very helpful sorting out a…
Staff were very helpful sorting out a minor issue with my ordered items.
2 november 2024
Omdöme utan inbjudan
Service with a smile
Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile
28 oktober 2024
Omdöme utan inbjudan
Easy Click and Collect
The order was ready for collection and the assistant dealt with it both efficiently and in a friendly manner
9 oktober 2024
Omdöme utan inbjudan
Checked low stock before I ordered
Checked low stock before I ordered. Easy to order & collect.
5 oktober 2024
Omdöme utan inbjudan
5 stars for Amber
The store had everything we needed
We were helped and served by a lovely girl called Amber. Absolute credit to the company
5 oktober 2024
Omdöme utan inbjudan
Easy and quick not only to order but to…
Easy and quick not only to order but to collect.
Staff extremely friendly and efficient.
1 oktober 2024
Omdöme utan inbjudan
Absolutely fabulous speedy super…
Absolutely fabulous speedy super efficiency great price and range
30 september 2024
Omdöme utan inbjudan
Stock levels not accurate.
Ordered a shelf unit online last night for click and collect in Portishead (order 609368475). Stock level showed 1 in stock received email confirmation this morning ready to collect. I missed a call from the store left on my voicemail saying that the only one in stock was the display item and was I ok with that? It is now 3pm and I have been trying since this morning to call the store to say I do not wish to have the used item and to REFUND the payment I made but they don't answer the phone! It just says to call back later after ringing out. Not ideal!
UPDATE- The store called me the next morning to resolve the issue and apologise for the phone situation. Refund is on it's way so the customer service response has been spot on and what you would expect. Thank you very much for sorting this quickly, much appreciated!
28 september 2024
Omdöme utan inbjudan
Svar från Homebase - Portishead
Hi Joanne,
We're sorry to let you down on this occasion.
We have asked the store to reach out to you to resolve this.
Many Thanks
Team Homebase
Helfpul staff
I had a helpful chap carry a chair to my car and the staff on the payment desks were all very helpful as well as the store staff
24 september 2024
Great service
Great service. Kept up to date.
There was a slight problem with my items & it was dealt with very professionally.
24 september 2024
Omdöme utan inbjudan
Stock levels not up to dateNot in stock even though website said…
Not in stock even though website said they were and I made payment
23 september 2024
Omdöme utan inbjudan
Svar från Homebase - Portishead
Hi There,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase
Homebase OK - XPO Company disappointing
The item bought via Homebase 'Online' was good, and the XPO delivery guy was brilliant , but communication from the XPO Company regarding a delivery time was non-existant. Giving a delivery time between 07.00hrs and 19.00hrs is unacceptable in todays competitive delivery market. If others can provide a three hour slot , why not XPO? I waited between these times and it arrived at about 6.30pm . The delivery guy was first class - no blame on him - simply the organisation. My suggestion to Homebase is to consider switching delivery companies -to avoid their image being tarnished.
19 september 2024
Svar från Homebase - Portishead
Hi Mike,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'.
We have also shared your feedback with our home delivery team.
Thanks,
Team Homebase
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