fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she sai... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the... Se mer
Deja vu... yet again, searched items were out of stock at local Luton store, so attempted ordering using the 'deliver to store' option. Got to the Basket page, lo and behold, 'Basket Error' warning. A... Se mer
Företaget har svarat
Incredibly rude and obnoxious woman on till. Accused me of queue jumping then proceeded to slag me off to customer behind me as i paid and left store, obviously though i was out of earshot. Appa... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Luton
Skrivet av företaget
Homebase
Skrivet av företaget

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Enterprise Way, Bramingham Park, LU3 4BW, Luton, Bedfordshire, Storbritannien
- 0345 640 7049
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 3 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fantastic customer service - Evelyn
fantastic customer service! i bought 25 paint testers and the price wouldn't work on the till so each one had to be entered manually! it took Evelyn (231876) ages and I said I'd leave them but she said "that's ok" and did them for me anyway
What a gem!
Evelyn, Luton Branch! What a gem! I cannot thank you enough for the help that you gave me today. You went way above and beyond and with a smile on your face. I could not have coped without your help! Thank you so very much!
Homebase Luton
Homebase Luton
Such a shame that they are closing. Staff have always been super helpful and friendly and continue to be despite the loss of their jobs. Great customer service from Evelyn on the tills. I wish them all well x
Very helpful
Very helpful, friendly and efficient
Evelyn’s always happy which is contagious, giving a pleasant shopping experience
Lovely worker
Went looking for Christmas lights at the shop and found what we needed. Lovely Evelyn at the tills was so kind and helpful at checkout thank you!
Shocking service today.
I have previously left great feedback about this store and in particular Evelyn who on previous occasions was kind and helpful. Not on this occasion she was rude and condescending. I leaned across to touch one of the Christmas decorations to se how sturdy it was and got shouted at in front of other customers telling me I should know better. I’m not 5 years old and didn’t appreciate being spoken to like that. Was in the store Friday night. Long queues 1 till open. Evelyn came over to open a till and started arguing with her colleague in front of customers about what till she wanted to be on telling her colleague to move. With customer service like this it’s no wonder the administrators have been called in. Such a shame. Shopped at this store and been loyal to Homebase for years.
Evelyn at the Luton store…
Evelyn at the Luton store was really helpful helping us obtain a specific set of Christmas tree lights. Approachable, pleasant, kind and really helpful. She had knowledge of where products are in the store and was an all round excellent store assistant. Thank you for a pleasant experience visiting our local store.
Pleased as Punch! Received 'order ready for collection'…
Received 'order ready for collection' notification very soon after placing the order.
The young man who dealt with me at collection point was very helpful and polite.
Trouble free collection and staff lovely
Trouble free collection and staff lovely
The price was good
The price was good, parking was easy and my goods were immediately available.
Evelyn at the Luton branch was…
Evelyn at the Luton branch was absolutely amazing, she helped and guided us to make good choices based on our budget. Her patience and support put us at ease while we took our time to choose the best things for us. She was friendly and very helpful! Thank you!
Excellent service was provided by…
Excellent service was provided by Evelyn. Really great experience.
evelyn at luton was lovely and cheerful
evelyn at luton was lovely and cheerful
Bramingham Park has the loveliest staff…
Bramingham Park has the loveliest staff ever.
Tidy shop , easy to find what you need and good prices.
Evelyn and Rees helped us to make this shopping experience great .
We definitely came back.
Santa is coming to town
Decided to do a last minute trip to my local homebase to get various coloured paint to use in decorating out Santa sleigh
Lady who served me was very helpful and helped me make some choices on colours
Evelyn has great customer service and…
Evelyn has great customer service and is a credit to your company.
Great product and service.
Thank you!!
No issues collecting and buying…
No issues collecting and buying products needed. Good quality bath shower seals
Keeley at the luton shop provided me…
Keeley at the luton shop provided me with excellent customer service. She took 2 different size of paint pots to see which would give me the best discount.
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