No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Se mer
It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Se mer
Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Harlow
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Edinburgh Way,, CM20 2TN, Harlow, Essex, Storbritannien
- 0345 640 7802
4,7
Utmärkt
224 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Denice Jennings was our consultant and…
Denice Jennings was our consultant and made choosing and designing the kitchen a straightforward and enjoyable experience. I was more than happy with the results and she was very helpful and knowledgeable of the products available. An excellent consultation.
21 april 2024
Omdöme utan inbjudan
Thanks to Lisa and Gary at the Harlow…
Thanks to Lisa and Gary at the Harlow store this week who spent ages trying to get me the right paint colour - so friendly and helpful
18 april 2024
Omdöme utan inbjudan
Efficient online service
13 april 2024
Polite and helpful
Susan who served me was very polite and quickly summoned help to take the compost I had bought to my car and load it for me.
15 april 2024
Omdöme utan inbjudan
Good value/price
12 april 2024
Omdöme utan inbjudan
Polite and helpful staff who assist you!
7 april 2024
Omdöme utan inbjudan
The staff were friendly and helpful
The staff were friendly and helpful. One of my items was slightly damaged and a discount was offered when I pointed this out
5 april 2024
Omdöme utan inbjudan
chose Homebase over other stores…
chose Homebase over other stores because I generally receive a better service
27 mars 2024
Omdöme utan inbjudan
Harlow Home Base staff always lovely
Harlow Home Base staff always lovely
Love love love my pots!!!
1 april 2024
Omdöme utan inbjudan
Friendly Harlow Homebase
Dropped in to Harlow Homebase this week and had 3 great interactions with such helpful staff. Susan at the desk, a gentleman who came across to us to help when he could see we were looking for something and the lady outside who pointed us to another item. All so friendly and smiley. Seems a nice place.
27 mars 2024
Omdöme utan inbjudan
Very helpful customer assistants…
Very helpful customer assistants working on the paint section. We have a new bathroom and wanted a paint to match the bath panel. One assistant scanned the panel to produce a match pot. When we returned, having checked the colour to be an exact match, another assistant explained about the different types of paint we could use and how the reflective qualities would be different.
21 mars 2024
Svar från Homebase - Harlow
Hi Rosie,
Thank you for your review.
Kind Regards
Team Homebase
Very friendly and helpful assistance
Very friendly and helpful assistance
25 mars 2024
Omdöme utan inbjudan
Polite and friendly lady
Polite and friendly lady. I wish all your staff were like this lovely person.
25 mars 2024
Omdöme utan inbjudan
Such a friendly bunch at Harlow
Such a friendly bunch at Harlow, the ladies on customer service were a dream and the lady (Grace) that served us was also pleasant.
Thanks for the advice on the floor tile outdoor paints ladies.
24 mars 2024
Omdöme utan inbjudan
The kindest man
I was having a really bad day and I had no idea what bathroom tap I should get. I asked for some help and I have never been so grateful! Alan was fantastic and really restored my faith in humanity. Thank you so very much!
19 mars 2024
Omdöme utan inbjudan
Looking to match paint for the kitchen…
Looking to match paint for the kitchen appliances, Grace provided great service and was friendly and helpful.
The paint matching was spot on and the finished colour looks great.
4 februari 2024
Omdöme utan inbjudan
Committed, resourceful staff
I ordered 6 bags of compost, click & collect. Leanne phoned to say the store were running out of this product and offered a package that gave me a better deal. She was committed, helpful and imaginative a joy to work with.
14 mars 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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