No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought 2 pieces from Homebase, Rattan Sideboard (home delivered) & Rattan Bedside Table (click & collect). Could not be happier with my purchases. They fit beautifully and better than expected. Took a... Se mer
It was so straight forward made enquiries last Sunday had a proper measure from the sales lady on Wednesday had a kitchen fitter out on Thursday with dates and price paid for the kitchen today. Sorte... Se mer
Misleading pricing labeling. Products had price on. And a big sign saying 20% off. The sign implies original price and you get 20% off. Once at the till we found this was an already discounted pr... Se mer
Företaget har svarat
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Harlow
Skrivet av företaget
Homebase
Skrivet av företaget

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Edinburgh Way,, CM20 2TN, Harlow, Essex, Storbritannien
- 0345 640 7802
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 34 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No message sent to say order ready to…
No message sent to say order ready to collect. Store phone not answered multiple times & communication via website impossible as the bot couldn't find the order.
We have not bought a bathroom suite for…
We have not bought a bathroom suite for several years. Denice was very well informed and very professional. She engaged with us well and understood what we wanted to do with our bathroom. Denice was able to guide us through the whole process and made everything so much easier for us.
Easy to order and easy to collect.
Easy to order and easy to collect.
Lovly table good size delivery ok…
Lovly table good size delivery ok expect it was lucky we had neighbours with a trolly as no support in getting itam inside
Great service
Purchased what I wanted today, just on the odd occasion stock items have run out, and you can't get what you want. Staff very polite and courteous. Love the large car park at Edinburgh Way.
Staff was very friendly and helpful the…
Staff was very friendly and helpful the lady was amazing!
Ordered at 3am Sunday morning collected…
Ordered at 3am Sunday morning collected my 2 tins of paint at 11am that morning 2 2.5ltrs 1 half price plus an extra 10% off what’s not to like 😃
Ordered water softener salt on line for…
Ordered water softener salt on line for click and collect. Was ready for pickup very quickly. A staff member very obligely lifted it into my car.
Easy pick up very helpful staff thank…
Easy pick up very helpful staff thank you
Great choice
Great choice, value for money, great offers for some products, friendly service, and great customer service.
Thankyou to Homebase in Harlow.
I went to Homebase in Harlow and needed advice on paint and was given excellent advice by Clive and Ella. Thanks to Homebase and its helpful staff.
In stock fast & polite check out
Great Service
Really enjoy visiting the Harlow site, all the staff are friendly and welcoming. Harry at the till was great, offered a pack of 5 gloves for £5 however I just bought some recently. Will definitely grab them next time!
Great service by Grace, Harlow store.
We were served by Grace at the Harlow store. Very friendly and helpful. 10/10
Location 0150 Harlow.
At location 0150 Harlow the manager was both friendly and immediately accomodating and helpful.
We returned a quantity of unused paint that had been ordered online.
Excellent service all round.
I was looking for a front door mat and a cork bath mat. After wandering around the store I found a Homebase employee and asked him where the front door mats were, he kindly walked me to where they were, unfortunately I didn’t get his name. I chose my mat, there were no cork bath mats, so I went to pay for my front door mat. I was served by Harry who was extremely polite and courteous, so I was entirely happy with my shopping experience. It’s just a shame there were no cork bath mats.
The quality of your goods is not as good as they used to be
The quality of your goods is not as good as it used to be. Curtain rail brackets you supplied did not have the screw holes drilled in them straightly. This meant they could not be used properly.

Svar från Homebase - Harlow
Orderd said collected I eater have
Orderd said collected I eater have. Contacted them theyvtreid ringing once .I've tried endless times jo awnser still not recieved item

Svar från Homebase - Harlow
Item required in stock at good price
Item required in stock at good price, service excellent at pay point, served by Susan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







