Picked up an extremely dirty package with clear signs of damage. When unboxed at home, the damaged to the package was reflected on the TV stand. Couldn’t call the store so had to make a second 15 mile... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered a dehumidifier for collection recently. Easy to use website. Got a promo code which gave me a really good deal. Got a text when my order was ready to collect. The customer service advisor... Se mer
Amanda at the Edinburgh Craigleith Homebase store was super helpful and friendly, helping me plan my new kitchen from scratch. Nothing was too much trouble, and when I changed my mind about the type o... Se mer
Amanda is part of the kitchen design team at Craigleith Homebase and she has been excellent throughout the whole process. A poor choice of builder on my part resulted in a lot of stress and changes w... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Edinburgh
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
36 South Groathill Avenue, Blackhall, EH4 2LN, Edinburgh, Storbritannien
- 0345 640 7120
4,3
Utmärkt
172 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and very rapid
Great service and very rapid
Thank you
17 december 2023
Omdöme utan inbjudan
Svar från Homebase - Edinburgh
Hi Happy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Grumpy staff member…
Bird bath I ordered was very obviously broken tho the staff member presented it without comment. He had to ask me four times for my order number as he was engaged with another assistant on the computer. Was offhand when I pointed out the break. He asked another assistant to see if there was another birdbath. The other assistant found one and was very helpful showing me how it assembled and advising best way to travel it in the car.
15 december 2023
Omdöme utan inbjudan
Svar från Homebase - Edinburgh
Hi Jane,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Very good service
9 december 2023
Svar från Homebase - Edinburgh
Hi Scott,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Don't buy online...go and see it and check it out first
Sadly...I was disappointed...the wee table top was not straight....it was slanted....I've had to put rubber on the surface to stop a potential hazzard, with a cup or glass tipping off. Price was great £19.99....not worth the hassle to change it over...other than that it would have been perfect
5 december 2023
Svar från Homebase - Edinburgh
Hi Susan,
Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. Feedback is like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) if you would like to discuss this further.
Many Thanks
Team Homebase
Outstanding service
Couldn’t find a set of Christmas lights, so I asked for help from the man on the Christmas area, who was extremely helpful and found the correct ones straight away and then he also helped me pick a tree. He was very polite and chatty and made me feel like he wanted to help me and not the usual robotic service you receive in shops these days. I then asked if I could speak to the manager at the checkouts so I could let them know how great the service had been and the lady pointed out that the man who had served me, actually was the manager himself, so I was very pleased to know that he had taken the time to help me, especially when he could have just sent someone else. Will definitely be back and love shopping in Homebase and my local store in Edinburgh.
10 december 2023
Omdöme utan inbjudan
Svar från Homebase - Edinburgh
Hi Julia,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.