On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... Se mer
Plats
Byt platsEaslea Road, Moreton Hall Estate, IP32 7BY Bury St. Edmunds, Suffolk, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... Se mer
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... Se mer
Företaget har svarat
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Bury St. Edmunds
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, Storbritannien
- 0345 640 7612
4,6
Utmärkt
256 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jade was very helpful and friendly.
Jade was very helpful and friendly.
16 juli 2024
Omdöme utan inbjudan
Jade is Excellent.
Jade was friendly, respectful, efficient but unhurried when dealing with me.
I was surprised to find 3 things I liked enough to buy for my home, when I only came in for one.
16 juli 2024
Omdöme utan inbjudan
Very good the girl that served me help…
Very good the girl that served me help out by removing the price tags off thank you
14 juli 2024
Omdöme utan inbjudan
I reserved some rolls of turf,on…
I reserved some rolls of turf,on arrival it was all stacked on a trolley for me ready to take.jade was very helpful & cheerful. Very positive experience, also turf was damp and green, all in all great service.
8 juli 2024
Omdöme utan inbjudan
Samantha excells
Samantha was pleasant, helpful and nothing was too much bother for her. A great ambassador for Homebase
7 juli 2024
Omdöme utan inbjudan
Jade radioed Dani so to remove a…
Jade radioed Dani so to remove a security tag so I could look at the item I wanted, Dani was cheerful and helpful with what I wanted and I got exactly what I want great team work, I enjoy going to Homebase as I know the staff are approachable and helpful, keep up the good work..
8 juli 2024
Omdöme utan inbjudan
easy peasy,pick up easy
Order all ready as advised
Staff always pleasant and helpful
2 juli 2024
Omdöme utan inbjudan
Janos was extremely helpful with…
Janos was extremely helpful with helping us pick our garden seating. He was very knowledgeable about the products we were looking at. He was not forceful, trying to sell us something and was always on hand to help.
7 juli 2024
Omdöme utan inbjudan
Very quick and smooth
Very quick and smooth. Looked after my things while I shopped for bulb and packed my things in a cart for me and helped confirm the bulbs were suitable for the lamp. Courteous and helpful. Full marks.
6 juli 2024
Omdöme utan inbjudan
Jade was excellent
Jade was excellent, directed me straight to what I needed (magnets) and service with a smile. Superb effort :)
4 juli 2024
Omdöme utan inbjudan
Fantastic customer service from Jade.
Fantastic customer service from Jade.
Returned an unused can of paint. Jade made it a straightforward and simple process. All with smiles and a great, helpful attitude.
4 juli 2024
Omdöme utan inbjudan
Great service
An employee by the name of Jena was extremely helpful helping me to find an item that I was not able to find on my own.
I was in a hurry and she help me find the item in a rapid time. I really appreciate the help.
4 juli 2024
Omdöme utan inbjudan
Nick was helpful throughout the process…
Nick was helpful throughout the process of designing the bathroom and choosing the fittings. He always responded promptly and nothing was too much trouble. Would definitely return based on this experience.
3 juli 2024
Omdöme utan inbjudan
The product was damaged
The product looks good in our garden, however was damaged, one of the slats was missing.
Homebase contacted me and sorted it to my satisfaction
Good service.
29 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Bury St. Edmunds
Hi Simon,
We're sorry to hear your order is damaged.
This has been passed to our escalations team to reach out to you.
Many Thanks
Team Homebase
Faulty garden parasols
On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to buy a second one plus two black bases . Unfortunately on arriving home very disappointed to discover that the two sun parasols are both faulty , missing the cord that is needed to open up the parasol when you turn handle . Will have to return to hopefully exchange . Very disappointed and a 40min round trip required by car ,plus the extra petrol just to return item
27 juni 2024
Omdöme utan inbjudan
Cuprinol
Sales lady knew about my order and dealt with it immediately.
26 juni 2024
Omdöme utan inbjudan
Excellent shopping experience.
Excellent shopping experience.
Jade on the till was very welcoming and helpful.
25 juni 2024
Omdöme utan inbjudan
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