Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Se mer
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Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... Se mer
Företaget har svarat
I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... Se mer
Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... Se mer
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... Se mer
Skrivet av företaget
Skrivet av företaget

Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 47 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick service and friendly staff

Svar från Homebase - Bradford
Quick efficient friendly service all round
Excellent customer service. Prompt and ready for me to collect when I arrived. Also employee got the bag of bark to and into my car.
Great service. I had put some paint on click and collect and arrived with my baby. The gentleman serving me was very kind and brought the paint to my car and helped me put it in the boot. Thank you so much!
We had a great experience working with Ednan on designing kitchens for two apartments. He went above and beyond to ensure that the design met our needs and preferences. His attention to detail and creativity truly enhanced the spaces. We highly recommend Ednan for any kitchen design projects.
Easy to order online and friendly and helpful staff when collecting.
Easy to use website, good competitive prices, prompt courteous service at Click & Collect
Excellent value and service. The item was ready to collect in less than 30 mins, which was very handy as I could collect it on my travels. The customer service representative was very helpful in loading the bulky item into my car. Her assistance was very much appreciated. Many thanks.
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs not more of these locally as it's easier to navigate the shop than the congested rival of theirs.
It's a long time since I've bought anything from homebase and I've been very impressed with the service and quality
Hi. The item was ready for collection and there looked to be no damage to the box. Once I started to assemble it I found several parts had got bent. I have tried to contact Homebase but got no reply. I am not happy that I can't contact anyone about the damage.
Chris, Cain, the lady on the tills, and the one who helped us return an unwanted order (I'm sorry I didn't get a chance for your names).. They were all fabulous! we bought some outdoor seating and really didn't like the look of it, but whilst we were in store, we found one we loved. They did the return and helped us get the other one into our car... Great group of people in this shop who went above and beyond to make sure we were happy. Thank you very much!
Would like to mention Chris for his excellent customer service. He has gone above and beyond over the last couple of weeks. Very much appreciated.
I would like to thank Rayan at Homebase, Enterprise Retail Park, Bradford, BD10 8EG for his assistance on 31st July. The item I wanted was on show but out of stock. However he heard a delivery had just arrived and found my it was now available. He was friendly, polite, helpful, professional and just very lovely. He helped me get everything into the car. Homebase are very lucky to have such an employee.
"Excellent" service. Very polite & efficient staff. Very impressed.
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