When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Se mer
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Plats
Byt platsFitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at b... Se mer
Excellent customer service especially from the yard click and collect man who ensured that we were safe and loaded despite having problems loading. He was very helpful. Very pleased. However we were f... Se mer
Claire at Bishops Stortford branch has been very helpful on both days we visited your store. Once when I took my Dementia brother she showed him kindness and didn’t hurry him. Today I went again wit... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Bishop�s Stortford
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Fitzroy Park, Stansted Road, CM23 5PP, Bishop's Stortford, Hertfordshire, Storbritannien
- 0345 640 7619
4,7
Utmärkt
319 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 53 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great help from David
I went in Store and a lovely chap called David helped me with all the things that I was looking for an even took my trolley to the car and unloaded it
19 maj 2024
Omdöme utan inbjudan
Kevin was beyond helpful in store
Kevin was beyond helpful in store. He was patient and knowledgeable which was a totally different experience of this store previously.
4 maj 2024
Omdöme utan inbjudan
Honestly a fantastic experience!
Honestly a fantastic experience!! I was there there to get keys cut and i was greeted by Tegan. Served me with a smile and good eye contact. Better than the people that just stare at the floor. Even asked if there was anything more she could do to help me that day. It’s crazy that most businesses customer service is awful but homebase are clearly doing something right as she was an absolute delight. I will be returning to the store in the future as the customer service is without a doubt better than they're competitors. Thank you Tegan
17 maj 2024
Omdöme utan inbjudan
Luke was super helpful assisting us…
Luke was super helpful assisting us with our colour match and the issues we had with some Dulux colours. He was really patient and gave us a great solution which resulted in the perfect colour which we are really happy with.
4 maj 2024
Omdöme utan inbjudan
Maddy at Bishops Stortford store was…
Maddy at Bishops Stortford store was very friendly and helpful with a friendly smile that made me feel welcome.
13 maj 2024
Omdöme utan inbjudan
She knew what she was talking about
She knew what she was talking about. Polite and helpful
16 maj 2024
Omdöme utan inbjudan
Very very helpful thank you Kevin &…
Very very helpful thank you Kevin & ricky
15 maj 2024
Omdöme utan inbjudan
Jade on customer service -excellent
Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at bishops stortford. She not only checked they were available but sorted out the online order phoning and sorting the head office side of it. By the time we went to pick it up that’s all we had to do. Excellent customer service by jade.
14 maj 2024
Omdöme utan inbjudan
Amazing service by Kevin and clearly…
Amazing service by Kevin and clearly needs a promotion.
14 maj 2024
Omdöme utan inbjudan
New Kitchen
We’ve recently had a new kitchen fitted that was designed by Phil and supplied by Homebase. We are extremely pleased with our new kitchen and visited the store today to choose the flooring. Phil was incredibly helpful and found us exactly what we were looking for, thank you!!!
12 maj 2024
Omdöme utan inbjudan
Fast friendly efficient service.
Fast friendly efficient service.
James offered advice and excellent customer service.
12 maj 2024
Omdöme utan inbjudan
Great Staff
Exceptional staff on the paint mixing desk, I have been in twice today and have dealt with George and Leigh, they were both so helpful, especially Leigh
11 maj 2024
Omdöme utan inbjudan
All good.
Found what I wanted, nice chap, Harry, on the till. All good.
10 maj 2024
Omdöme utan inbjudan
Homebase Bishops Stortford
Natasha at Homebase Bishops Stortford sold me a lawn mower with expert advice and a friendly smile. She made the process smooth and enjoyable. Highly recommend her for any gardening needs!
10 maj 2024
Omdöme utan inbjudan
Great seasonal offers and great range of products
The store was tidy and well laid out. Shelves full and I found what I wanted quickly and easily. Good special offers on saving money. The lady at the till was so engaging and helpful. A great shopping experience.
7 maj 2024
Omdöme utan inbjudan
Great service
Great service. Managed to pick up the last 3 tins of this paint within 40 minutes of placing the order. Seamless transaction.
8 maj 2024
Omdöme utan inbjudan
Homebase Stortford
Operative very helpful, knows better what I need then myself .
7 maj 2024
Omdöme utan inbjudan
Kevin was very helpful when ordering…
Kevin was very helpful when ordering paint - he colour matched to perfection. Thanks Kevin!
6 maj 2024
Omdöme utan inbjudan
Mandy is a great check out agent
Mandy is a great check out agent. Always asks if we have everything and is always pleasant and chatty.
6 maj 2024
Omdöme utan inbjudan
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