Besök webbplatsen

Homebase - Bishop�s Stortford Omdömen 

319
•
TrustScore 4.5 av 5

4,7

Heminredningsbutik
Skriv ett omdömeBesök webbplatsen
Skriv ett omdöme

Plats

Byt plats

Fitzroy Park, Stansted Road, CM23 5PP Bishop's Stortford, Hertfordshire, GB

•
0345 640 7619

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they co... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Completely let down on an online order of garden table and chairs by Homebase . Told after delivery date out of stock. Main customer service response directed to branch that had none. Phoned jade at b... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service especially from the yard click and collect man who ensured that we were safe and loaded despite having problems loading. He was very helpful. Very pleased. However we were f... Se mer

Betygsatt 5 av 5 stjärnor

Claire at Bishops Stortford branch has been very helpful on both days we visited your store. Once when I took my Dementia brother she showed him kindness and didn’t hurry him. Today I went again wit... Se mer

Företagsinformation

  1. Heminredningsbutik
  2. Försäljare av badrumsartiklar
  3. Gör-det-självbutik
  4. Möbelaffär
  5. Trädgårdsbutik
  6. Försäljare av köksmöbler

Om Homebase - Bishop�s Stortford

Skrivet av företaget

Shop Sale Shop our Kitchen Range Shop Paint & decorating CONTACT US

Homebase

Skrivet av företaget

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Kontaktuppgifter

  • Fitzroy Park, Stansted Road, CM23 5PP, Bishop's Stortford, Hertfordshire, Storbritannien

  • 0345 640 7619

4,7

Utmärkt

TrustScore 4.5 av 5

319 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(319)

769 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

Click and Collect

When we made the order, we were told it would be ready within the hour. We waited until the next day and still hadnt received a ready to collect email. We went to the store anyway and was told they couldnt find it. So we had to go and get the item ourselves from the shop floor and bring it to the till for them to then process our online order.

1 juli 2026
Omdöme utan inbjudan
Logotyp för Homebase - Bishop�s Stortford

Svar från Homebase - Bishop�s Stortford

Hi Sam,

Thank you for taking the time to provide us with your feedback.

We value your feedback and would appreciate the opportunity to look into your concerns further regarding issue.

In order for us to resolve your concerns, we require some additional information from you.

Please kindly check your emails from Trustpilot and respond with the required information so that we can assist further with your query.

Thank you for your patience and understanding. We look forward to hearing from you.

Best wishes,
Jonathan
Homebase Customer Recovery Team

Betygsatt 4 av 5 stjärnor

Lovely staff at the checkout

There was some works taking place at the time in store, during my visit, and so everything was in different locations, which took me a bit longer to find what I needed and some other stuff couldn't find at all. But besides that, the store is making some good changes that in my opinion is great, like the new display for Christmas shoppers. Overall, the staff is always welcoming and nice and the lady at the checkout, Maddy, was so lovely that made me leave the store with a big smile.

11 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Pip was really helpful

Pip was really helpful, searched for the item that I could not find on the shelves to see if it was available or in stores and then went through the process with me to place the order.

3 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

very good customer service

Kevin helped us with choosing the paint we wanted for my room he was clearly very knowledgeable and helpful, the base we needed wasn’t in stock so he showed us many other alternatives and eventually we did choose an colour that was even better.

6 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Tegan was amazing

Tegan was amazing … we had a little problem with some paint spilling and she was brilliant. So friendly helpful. She even managed to mix some paint that we had mixed back in 2016 !!!!
Wish all customer service was as good as Tegan.

26 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

The last 2 times I have visited this store I have had excellent customer service.
When you ask a question they actually listen and go the extra mile to see if they can find out.
On this visit I was asking about a bar stool that I couldn't find online. Sadly, it had been discontinued.
David had an amazing knowledge of what was in their warehouse and was extremely helpful. He went out to the back and found 2 of the discontinued bar stools.
I was over the moon!
If only every company gave customer service like this.

22 oktober 2024
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Quick and efficient online service and…

Quick and efficient online service and delivery.

15 oktober 2024
Logotyp för Homebase - Bishop�s Stortford

Svar från Homebase - Bishop�s Stortford

Hi Caroline​, 

We take great pride in our customer service and value your feedback. If there’s anything we could have done to enhance your experience to a 5-star level, we would appreciate it if you could update your review to let us know 😊 

Thanks,
Team Homebase

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer