John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service as usual. I made an observation to the lady at the service desk. What an absolute mess all the graffiti is around the outside of Homebase roadside in Basingstoke. This looks absolut... Se mer
Företaget har svarat
Where to start.... John Kinge is without a shadow of doubt, one of the most helpful consultants in the service industry that we have ever dealt with. We ordered our new kitchen and bathroom from Hom... Se mer
Very slow service, couldn’t find the click n collect Couldn’t return/swap item bought day before as I’d purchased In store not online,due to going into administration no returns to store !! Need... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Basingstoke
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Winchester Way, RG22 6HN, Basingstoke, Hampshire, Storbritannien
- 0345 6407140
4,5
Utmärkt
116 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic staff
Fantastic staff. I was served by Daisy on the till and Peta in the garden centre. Both were excellent. Happy and chatty.
6 maj 2024
Omdöme utan inbjudan
Customer service was a dream
Customer service was a dream. Had an issue with the SAVE15 and they sorted it out for me.
1 maj 2024
Omdöme utan inbjudan
Denise went above and beyond for us…
Denise went above and beyond for us this afternoon. She was so helpful in helping us find products that we were looking for and even went into warehouse to locate them and bring them out to us. She was even able to help us locate a product in another nearby store for us to order. Extremely helpful lady thank you so much
30 april 2024
Omdöme utan inbjudan
Amazing service at the paint mixing hub
I was given so much help and advice by Alex at the paint mixing hub. He asked lots of questions to ensure I purchased the right size tin. He was friendly, patient, despite me asking lots of questions which would possibly drive many people insane.
The gentleman who served me at the checkout was very friendly as well.
I’ve not been in this store for a long while but because of how I was treated I will be making it my preferred DIY store.
29 april 2024
Omdöme utan inbjudan
All ready for collection and a friendly…
All ready for collection and a friendly and cheerful service.
22 april 2024
Omdöme utan inbjudan
So easy to order online and it’s an…
So easy to order online and it’s an efficient well organised collection service
14 april 2024
Omdöme utan inbjudan
Good service.
Item was in stock so able to collect straight away. The lady on the click and collect desk was very pleasant and helpful.
9 april 2024
Omdöme utan inbjudan
Good service all round.
6 april 2024
Omdöme utan inbjudan
Have not used delivery before and found…
Have not used delivery before and found it very good, no complaints at all. Thank you.
28 mars 2024
Ordering and collecting
Ordering and collecting wasn’t a problem but we got home and took sticker that was placed on tin with surname and the lid has dents underneath.. looks like someone or something pressed on it to hard or heavy..!!
27 mars 2024
Omdöme utan inbjudan
Svar från Homebase - Basingstoke
Hi Nickie,
We’re sorry you’ve had a disappointing experience with your click and collect item. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The lady who we asked for help was…
The lady who we asked for help was brilliant. Normally in stores staff don’t really bother, but she went and found what we needed. The item wasn’t showing in stock but she said you’d just had a delivery. She went and looked manually in the stock room and found what we were after. I only wish I’d taken her name.
18 mars 2024
Excellent service, dreadful graffiti outside
Excellent service as usual.
I made an observation to the lady at the service desk. What an absolute mess all the graffiti is around the outside of Homebase roadside in Basingstoke. This looks absolutely dreadful for the branch on full view of customers and people driving past. Surely you can employ someone to paint over the mess asap and some of the words are insulting to say the least. This is unacceptable for Homebase being an upmarket DIY chain and letting the area down.
19 mars 2024
Omdöme utan inbjudan
Svar från Homebase - Basingstoke
Hi Suzie,
Thank you for bringing this to our attention and we have raised this with the store team for further review.
Many Thanks
Team Homebase
Click and collect was very easy
Click and collect was very easy. Was in and out of store in a few minutes.
16 mars 2024
Omdöme utan inbjudan
Great and friendly service from 196269…
Great and friendly service from 196269 at Saffron Walden
13 mars 2024
Omdöme utan inbjudan
No nonsense purchase.
Right product, in the store when they said it would be. Easy as peas.
7 mars 2024
Excellent customer service from the…
Excellent customer service from the gentleman on paint mixing this morning. I believe his name is Ian. He went out of his way to help me choose suitable paint,came up with alternitive when what i wantes was out of stock, so i went away very happy. He really does know his stock,and his knowledge is really good. Well done,Ian.
4 mars 2024
Omdöme utan inbjudan
Just visited Basingstoke Homebase and…
Just visited Basingstoke Homebase and had an amazing lady called Lisa gave me the most detailed information about how to grow chillies from seedlings. I was fascinated with her knowledge. She was patiently explained what to do. Thanks for an amazing customer service and training that you delivered for your staff. ❤️
2 mars 2024
Omdöme utan inbjudan
Kitchen designed by John Kinge
Kitchen designed by John Kinge. I went in with room size and list of likes. Excellent service. Very well designed. Delivered on time. Very good use of space. Looks great
22 september 2023
Omdöme utan inbjudan
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