John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service as usual. I made an observation to the lady at the service desk. What an absolute mess all the graffiti is around the outside of Homebase roadside in Basingstoke. This looks absolut... Se mer
Företaget har svarat
Where to start.... John Kinge is without a shadow of doubt, one of the most helpful consultants in the service industry that we have ever dealt with. We ordered our new kitchen and bathroom from Hom... Se mer
Very slow service, couldn’t find the click n collect Couldn’t return/swap item bought day before as I’d purchased In store not online,due to going into administration no returns to store !! Need... Se mer
Företagsinformation
- Heminredningsbutik
- Försäljare av badrumsartiklar
- Gör-det-självbutik
- Möbelaffär
- Trädgårdsbutik
- Försäljare av köksmöbler
Om Homebase - Basingstoke
Skrivet av företaget
Homebase
Skrivet av företaget
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktuppgifter
Winchester Way, RG22 6HN, Basingstoke, Hampshire, Storbritannien
- 0345 6407140
4,5
Utmärkt
116 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast service
Fast service by friendly, knowledgeable staff at Basingstoke branch.
20 juli 2024
Omdöme utan inbjudan
All good
All good. Item was waiting for me on a tolley at collection point. No problems at all. Thank you.
19 juli 2024
Omdöme utan inbjudan
Information in store was spot on
Information in store was spot on, the delivery was very good,there when they said it would be, and the drivers were extremely helpful unloaded and positioned the items where it was easy for us to move. All in all excellent service.
16 juli 2024
Very easy to order and collect next day.
18 juli 2024
Omdöme utan inbjudan
What excellent service!
What excellent service!
Nothing was too much trouble. ALL the staff knew their "stuff" and are a real credit to Homebase. What a pleasure it is to shop at Basingstoke Homebase. Lisa really knew her products so well and was so helpful. Bev handled my issue and exchange with ease and confidence. Excellent throughout the store!
13 juli 2024
Omdöme utan inbjudan
5 Star service from Homebase
We purchased our new kitchen from Homebase (Basingstoke), John K. provided excellent customer service when he designed our kitchen, helped us select all the components to ensure everything was just perfect for us. John was also very patient and helpful during installation when we needed to swap worktop and cabinets or had delivery queries. We also received 0% finance deal over 3 years, which was helpful. Overall we had a perfect experience dealing with Homebase, particularly grateful for John looking after us.
14 juli 2023
Omdöme utan inbjudan
John K - Excellent Professional Service
John Kinge provided an excellent service when recently assisting us in designing our bathroom. John has an extensive knowledge of the range on offer at Homebase. He monitored the delivery of all of the items chosen and assisted with any small issues. John had a "can do" attitude throughout the whole process, which made things very easy. We would recommend John for any bathroom installation.
27 maj 2024
Omdöme utan inbjudan
Fabulous experience Basingstoke
I popped in this morning to buy an olive tree and there wasn’t a decent one within my price available. Andy let me know there were some at the very back that had not been put out. He took me to the pallet and let me choose a beautiful one. Andy was so helpful and kind and nothing was too much trouble. Tha k you.
11 juli 2024
Omdöme utan inbjudan
A gift for my son in his new home
A gift for my son in his new home, unfortunately one sun lounger is broken so will be returning for exchange
26 juni 2024
Omdöme utan inbjudan
Svar från Homebase - Basingstoke
Hi Micaela,
Thank you for your review, we're sorry that one of the sun loungers is broken. If you return the item to the store you collected it from our team will be more than happy to help!
Kind Regards
Team Homebase
Very easy ordering process
Very easy ordering process
Found what I needed & delivery was super quick
Very pleased
18 juni 2024
Great customer service by Maggie & …
Great customer service from Maggie and Lee, bought a large item which they assisted us with, went above and beyond. Thank you
20 juni 2024
Omdöme utan inbjudan
Great service and price.
17 juni 2024
Omdöme utan inbjudan
Visited Basingstoke store on 12.06.2024 at 17:30. Very impressed by the professional and friendly service given by the young lady at customer service. She deserves a word of praise from the manager
Very impressed with the very efficient and friendly service given by the young lady who was at customer service around 17:30. Please could you pass my comments onto her.
12 juni 2024
Omdöme utan inbjudan
Maggie and Matt in the Basingstoke…
Maggie and Matt in the Basingstoke store were absolutely amazing today. Very helpful and really friendly which is nice to have as these days retail staff just go through the motions of serving you. I had a lovely chat with Maggie and whilst chatting explained I was hoping to buy some certain plants but couldn’t see them so will try again another day, Maggie called for Matt who went and checked for me and then helped with advice and which plants were better for what I needed (I’m a beginner with plants) he didn’t rush with his help. Back to the till again and happy to be served by Maggie again who was just as cheerful and chatty as before.
Just wanted to send this little feed back as customer service doesn’t seem to exist anymore and I left your store feeling quite uplifted.
12 juni 2024
Omdöme utan inbjudan
Hassle free and easy to order and…
Hassle free and easy to order and collect.
12 juni 2024
Omdöme utan inbjudan
John K - Design Master! He’s a credit to Homebase
From our first encounter with John K, we knew we were in excellent hands for our kitchen, utility and en-suite shower room projects. Undergoing extensive building works, encountering minor issues along the way John has been nothing short of outstanding. The design appointments were a total pleasure, John is clearly very experienced and guided us expertly through the process. Bumps in the road have been inevitable with the building work, but John consistently found us work arounds and gave us total confidence that anything could be resolved. He has been on hand throughout the process not just at point of sale, offering advice and outstanding customer service. He answers correspondence swiftly, updates at the appropriate time and is a genuinely lovely chap. It has been fantastic to work with John to create our newly renovated home - we feel very fortunate to have found him, he truly is a credit to Homebase ⭐️⭐️⭐️⭐️⭐️
22 april 2024
Omdöme utan inbjudan
Very slick and ready already on trolley…
Very slick and ready already on trolley just could have done with help loading it! 😂
11 juni 2024
Omdöme utan inbjudan
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