Holocene Motor Group Omdömen

216

•

2,6

Bilservice

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

I went to Holocene for a simple window replacement (the existing one had been broken) and they agreed to use OEM parts for the window. The fitting of the new window was obviously not accurate owing to... Se mer

I’ve been driving for 30 years and using lots of garages throughout this time. This is hands down the worst one I have ever had the misfortune to use. Big talk of great work from the man VJ but... Se mer

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension... Se mer

Företaget har svarat

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they... Se mer

Företaget har svarat

Företagsinformation

Informationen kommer från olika externa källor

Independent Car Specialist Here at Holocene we offer many different services such as: Accident Repair, MOT services, Full services, Bodywork repair and much more. Pop by or give us a call and we will be more than happy to help you.

Kontaktuppgifter

2,6

Dålig

216 omdömen

5 stjärnor

4 stjärnor

3 stjärnor

2 stjärnor

1 stjärna

Ingen aktuell inbjudningshistorik

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Alla omdömen

(216)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme

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Uppdaterad 9 maj 2018

Quoted price +VAT

That is the second time I use Holocene. 1st time was perfect, I even recommended it to friends. However the second time the experience was not as good. I asked for a quote over the phone for MOT & Full Service. Was told the price. Left the car and I then received a call that the brakes needed replacement. Asked for the price and told them to proceed. When I arrived to pick up the car they had forgotten to do the MOT. I had to wait 20 minutes. Then when I got the bill, 20% of the quoted price was added for VAT as they said that it was mentioned over the phone that the price was +VAT which I do not recall. I am a private customer not a company to be quoted prices +VAT. This needed to be clear. Also the service book was not completed properly and I needed to ask to be done. I was offered free MOT next year but the overall experience was far from pleasant.

9 maj 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

9 maj 2018

Hello Menelaos,

We Sincerely apologise for your unsatisfactory experience at Holocene as this is something that dose does not happen very often here. Thank you for bringing this to our attention, we will use this as a learning tool to ensure it doesn't happen again.

- Holocene Team

8 maj 2018

Super job and very helpful and honest

Super job and very helpful and honest. Thank you

8 maj 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

10 maj 2018

Hello Gezim Karemani,

Thank you for your review, we appreciate it very much. We hope to see you again.

- Holocene Team

27 apr. 2018

Job well done

Very happy with the polite service and car repair.

27 april 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

1 maj 2018

Hello Keith Hodgson,

Thank you for leaving us a review, we hope to see you again.

- Holocene Team

27 apr. 2018

The staff at Harry Motors Ltd provide…an excellent service

The staff at Harry Motors Ltd provide an excellent service. They are lovely to deal with, very trustworthy and get to know their customers on a first term basis. They make life easier for their customers.

27 april 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

10 maj 2018

Hello Georgia,

Thank you for taking the time to leave us a review - and such a kind one. We appreciate every comment and are thrilled that you were satisfied with your experience with us.

Thank you

- Holocene Team

26 apr. 2018

Great service with the car and all completed in a timely manner. The car was fixed on time and good customer service.
raj

27 mars 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

27 mars 2018

Hi Raj,

Thank you for leaving us a review, much appreciated. We hope to see you again soon

- Holocene Team

Uppdaterad 22 mars 2018

Excellent garage

I have been getting my Audi A6 serviced at Halocene on Camden Road for several years. They are always very friendly, helpful, upfront about costs of service and repairs, and the icing on the cake is that the car is always returned spotlessly clean regardless of the condition in which it was brought into the garage.
I would have given them 5 stars if they were a little more competitive on price, but as the saying goes "you get what you pay for" so I would still choose them any day over any of the other garages I used to frequent.

22 mars 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

27 mars 2018

Hello Alex Teymour Housego,

It is always great to hear that we were able to make a customer’s experience truly exceptional! Thank you for taking the time to leave Holocene such a nice review. We always try our best to keep our customers on the same page at all times.

Thank you,

- Holocene Team

22 mars 2018

Excellent Service

My car was repaired very quickly and efficiently.

I have booked my next service with this garage and I will use them on a regular basis

15 mars 2018

Omdöme utan inbjudan

Svar från Holocene Motor Group

16 mars 2018

Hello Maralyn Lai,

Thank you for leaving us a review, we appreciate every comment. We are very happy that you were satisfied with our service at Holocene & we look forward to working on your car at your next appointment. See you again soon.

- Holocene Team

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