It arrived very quickly and the packaging was lovely- as it was a gift that was important. I ordered another item from the same brand from another retailer ( as it was priced better) but it took ages... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Found an absolutely gorgeous necklace for my wife's birthday. Blue John+Whitby jet. Arrived quickly and well packaged. Very happy
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I went into Hollins and Hollinshead today to get a couple of links removed from a watch bracelet. They provide excellent quality service at a very good price. Not only that, but they offer the friendl... Se mer
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I had been searching for a long time for a particular type of ring and finally found one on this website, I know it’s always a risk (from previous experience with other vendors) purchasing such an exp... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Hollins & Hollinshead is a family run jewellers with six stores in Cheshire. Established since 1978, we offer a wide range of charming jewellery and watches from a selection of prestigious and designer brands. With competitively priced products and a professional and helpful service both in-store and on our website, we aim to help our customers find the perfect piece, to be treasured for many years.
Kontaktuppgifter
12 Swan Bank, CW12 1AN, Congleton, Storbritannien
- 01260 289689
- sales@hollinsandhollinshead.com
- www.hollinsandhollinshead.com
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Yes watch for my sister arrived quickly…
Yes watch for my sister arrived quickly and time was set perfectly.A pleasure to do business with
27 februari 2025
Svar från Hollins & Hollinshead
Many thanks Stephen for your 5 star review. it is very much appreciated.
Best regards.
Hollins & Hollinshead had a specific…
Hollins & Hollinshead had a specific necklace that I had been looking to purchase for a 21st birthday present, that I needed within a very short time frame.
I spoke to someone in the office who assured me it would be with me within 48 hours, which it was.
Excellent service, and reasonable prices - highly recommend.
26 februari 2025
Svar från Hollins & Hollinshead
Many thanks Rachel for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.
Do not purchase from this company.
I had one of the worst shopping experiences with Hollins and Hollinshead. My parcel arrived tampered with, and key contents were missing. I immediately reached out to customer service, expecting a professional resolution, but instead, I was met with nothing but poor communication, excuses, and delays.
They pretend to be investigating the issue, acting as if they are working on my claim, but in reality, they are just stalling and lying to avoid issuing a refund. Their so-called customer service team is useless – they show no concern for their customers and make every attempt to drag the process out for months rather than taking responsibility and thinking you are making things up.
It has now been TWO MONTHS, and I still have no refund, no replacement, and no real answers. They continue to waste my time with false promises and empty reassurances. At this point, it's clear they have no intention of resolving my issue fairly.
Do yourself a favor – avoid this company at all costs! They are untrustworthy, their customer service is a complete joke, and they do not care about their customers once they have your money. I will never shop here again, and I strongly advise others to stay away.
26 februari 2025
Omdöme utan inbjudan
Svar från Hollins & Hollinshead
Please be assured that we are taking this matter very seriously and the investigation into the situation is ongoing.
We will continue email correspondence to keep you updated with any information as we receive it.
Superb service at a very good price
Superb service at a very good price. Ordered one day, delivered early the next.
Very impressed.
4 februari 2025
Svar från Hollins & Hollinshead
Many thanks Alan for taking the time to leave your positive feedback, it is very much appreciated.
Best regards.
Straight forward ordering process
Straight forward ordering process, watch arrived within 24 hours . Great company to do business with. Doesn't get better than that !!
31 januari 2025
Svar från Hollins & Hollinshead
Many thanks Chris for your 5 star review. It is very much appreciated.
Best regards.
Absolutely excellent!
Absolutely excellent!! Visited shop on Friday, ordered a gift - was delivered to my home the next day. Beautiful quality bracelet. Thank you for your help.
10 januari 2025
Svar från Hollins & Hollinshead
Many thanks KJ for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.
Excellent customer service
Excellent customer service. Enquired about a watch that was flagged as Out of Stock and they rang arouond and found one for me and then got it to me really quickly. Very pleasant to deal with.
6 januari 2025
Svar från Hollins & Hollinshead
Many thanks Mr Richardson for taking the time to leave your 5 star review. Your positive feedback is very much appreciated and we are glad to have been able to assist with your enquiry.
Best regards.
Great service quick responses online…
Great service quick responses online and quick delivery.Quality jewellery
6 januari 2025
Svar från Hollins & Hollinshead
Many thanks Heather for your 5 star review. it is very much appreciated.
Best regards.
Beautiful watch and bracelet set
Beautiful watch and bracelet set . Prompt delivery . Nice gift box
Next day delivery! Amazing service! Thankyou so much. 💓
5 december 2024
Omdöme utan inbjudan
Svar från Hollins & Hollinshead
Many thanks Caitlin for your 5 star review. It is very much appreciated.
Best regards.
Great customer service.
I ordered a watch, which unfortunately was not in stock. The dealer quickly messaged me and offered me an alternative watch for the same price. The watch was depatched the same day.
Overall i was pleased with the way my purchased was handled and would gladly buy from this dealer again.
29 november 2024
Svar från Hollins & Hollinshead
Many thanks Robert for taking the time to leave your 5 star review, it is very much appreciated.
Best regards.
I’ve used this company for a variety of…
I’ve used this company for a variety of services and have found all of it excellent. The ring had been beautifully restored and I’m sure my daughter will be delighted with it
28 november 2024
Svar från Hollins & Hollinshead
Many thanks Susan for taking the time to leave your positive feedback, it is much appreciated.
Best regards.
Love the product and the customer…
Love the product and the customer service we'd excellent
28 november 2024
Svar från Hollins & Hollinshead
Many thanks Andrea for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received.
Best regards.
the earrings look nice but quality not the best
the earrings look nice and the customer service is great but the only thing is that they are so flimsy and the back bent as soon as i took it from the box it came in
27 november 2024
Svar från Hollins & Hollinshead
Hi Aisha, I am so sorry to hear of your disappointment with your recent purchase. If you wish to contact us regarding the issue please email us further - sales@hollinsandhollinshead.com and we'll be happy to help.
Best regards.
Hollins & Hollinshead are simply a…
Hollins & Hollinshead are simply a great company to deal with. They are super efficient, with speedy response time and obviously know their product range thoroughly.
Bought my second Seiko Prospex watch recently and it was delivered quickly, well packed and in excellent condition.
Follow up emails were answered quickly and effectively.
Super Firm Will Recommend to Anyone
5 november 2024
Svar från Hollins & Hollinshead
Many thanks Mark for your 5 star review and for taking the time to let us know you are happy with your new Seiko and also with the service that you received.
We have been Seiko stockists for a very long time, selling watches in our Cheshire stores for the past 40+ years aswell as now having a presence online.
Your positive feedback and kind words are much appreciated.
Best regards.
Excellent service
Excellent service. Arrived very quickly and well wrapped. Price even a little less than the company that makes them.
4 november 2024
Svar från Hollins & Hollinshead
Many thanks Mrs Henderson for your 5 star review. it is very much appreciated.
Best regards.
Excellent customer service
Excellent customer service pre sales, beautiful necklace which I now wear everyday. Thank you
28 oktober 2024
Svar från Hollins & Hollinshead
Many thanks Jan for your 5 star review. We appreciate you taking the time to let us know you were happy with the product and service that you received. Enjoy wearing your lovely new necklace.
Best regards
Svar från Hollins & Hollinshead
Many thanks John for your 5 star review. It is very much appreciated.
Best regards.
My two orders were promptly supplied…
My two orders were promptly supplied and I am delighted with the quality of what I ordered from this lovely family jewellers!
4 oktober 2024
Svar från Hollins & Hollinshead
Many thanks for your 5 star review. We appreciate you taking the time to let us know you were happy with each of the products ordered and also with the service that you received.
Best regards.
Excellent service
Excellent service. Fast delivery and I'm really delighted with the watch
3 oktober 2024
Svar från Hollins & Hollinshead
Many thanks for taking the time to leave your positive feedback, it is very much appreciated.
Best regards.
Lovely locket
Ordered on line, first time we have dealt with the company. Very pleased, wou recommend to others , excellent service
4 oktober 2024
Svar från Hollins & Hollinshead
Many thanks Lesley for your 5 star review. We appreciate you taking the time to share your experience of shopping online with us.
Best regards.
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