Following Patrick Holford and his food for the Brain research helps us manage our own health . We were talking a B complex but our homosystiene had still risen. Ordering from Holford nutrition was qui... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order, quick dispatch and receipt. Ordered the Brain Upgrade pack and, so far, very happy with purchase. I'm over the first hurdle in that the capsules are easy to swallow. A comfortable size... Se mer
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A great company with excellent customer service. I've been using Holford Connect for years to control my homocysteine levels - this is, as far as I now, the only single product on the market to do thi... Se mer
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Excellent service, well packaged products and after use everything can be recycled. The supplements are easy to swollow with a glass of water after a meal. Quality products formulated by Patrick Hol... Se mer
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4,6
Utmärkt
683 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Svar från Holfordnutrition
Good Afternoon Elizabeth
We're delighted we have been able to give you consistently good service.
Thank you for taking the time to leave this five start review and for your custom.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
I placed an order 23/3/24
I placed an order 23/3/24. I’ve still not had acknowledgment you have received my order or when to expect delivery.
23 mars 2024
Svar från Holfordnutrition
Good morning Lai
We have investigated and see your order was placed on a Saturday. It was then dispatched Monday (the next working day) and is showing as received Wednesday via Royal Mail tracked. This is as per the delivery timeframe indicated on the website.
We do send out tracking emails and links and it is possible yours went into Junk.
Thank you for your custom and do get in contact if you need any assistance in the future.
Kind Regards
Customer Care
Svar från Holfordnutrition
Good Morning Adem
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service excellent and professional.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Super fast delivery
I was looking for a delivery option 'next day' for my order but there was only one standard option, which I expected to take several days. However, for a very reasonable £3.95, my order was delivered the following day by FedEx. Couldn't have wished for better service!
21 mars 2024
Svar från Holfordnutrition
Good Afternoon Batsheva
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service so fast.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Top costumer service.
13 mars 2024
Svar från Holfordnutrition
Good Afternoon Joan
Thank you for taking the time to leave a 5-star review. We are thrilled to hear that you are satisfied with our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.
If you have any further questions or need any assistance, please don’t hesitate to get in touch. We are here to help.
Once again, thank you for your support and we hope you continue to find benefit from your order.
Kind regards,
Customer Care
HOLFORDirect
Svar från Holfordnutrition
Good Afternoon Lynn
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you find out vitamins good and the delivery quick.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Svar från Holfordnutrition
Good Morning Helen
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you are happy with your purchase.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Svar från Holfordnutrition
Good Morning Murray
We're delighted you found the service excellent and had no issues. We very much appreciate the five stars and you taking the time to review us.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Simple and easy purchase process
17 februari 2024
Svar från Holfordnutrition
Good Morning Mr Moore
We're delighted you experienced an easy purchase process. Thank you for taking the time to review us and for the five stars!
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Got the tests
19 januari 2024
Svar från Holfordnutrition
Good Morning Jerome
We very much appreciate the five stars and you taking the time to review us.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
HOLFORDirect
Super olive oil
Quick delivery service. The oil arrived very well packaged. Extremely good extra virgin olive oil. Tasty and healthy. Love having it just dribbled on bread.
9 februari 2024
Svar från Holfordnutrition
Good Morning
We are delighted to hear you are enjoying the olive oil. Many thanks for leaving a five star review. We appreciate you taking the time to do this.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Excellent customer service
Excellent customer service by phone and delivery was swift and straightforward.
2 februari 2024
Omdöme utan inbjudan
Svar från Holfordnutrition
Good Afternoon Tony
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service swift and straight forward.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Unusually no delivery always been on Time of not early
Unusually, my items order have not arrived yet despite being advised digitally this would 2-3 days. Ordered This Friday (just passed) and still no delivery today Thursday, 01/02/2024. I have never had a problem with delivery from this company: Holford Direct before. Not sure how constructive I can make this feedback.
Brilliant Customer Service Holford Direct have re-sent my delivery through another carrier and notified me my order will to arrive tomorrow. Hopefully it's the full order because on Friday 1 item was the last one in stock.
Yay, received everything I ordered - so changed my rating to 4 stars.
26 januari 2024
Svar från Holfordnutrition
Good afternoon Anne-Marie
We apologise that you haven't received your order.
We have investigated and although the order was dispatched the same day you ordered it (26 Jan) the tracking hasn't changed which means I'm afraid that Royal Mail have lost it. It may well turn up, however we have dispatched another parcel again today. We apologise again that you didn't receive your first order when expected.
If you agree that we don’t warrant a one star review then we would be really grateful if you can amend the review to a rating that you think is appropriate, or delete it completely.
Future customers rely on reviews to decide whether to order and also look at the overall rating to make a judgement. One star reviews impact on this and can have a huge impact on small businesses.
Thank you for your custom and do get in contact if you need any assistance in the future.
Kind regards
Customer Care
HOLFORDirect
ps Thank you Anne-Marie for the four stars!
Svar från Holfordnutrition
Good Afternoon Jennie
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service super speedy and are happy with the quality of our products.
If you have any further questions or need any assistance, please don’t hesitate to get in contact. We are here to help.
Kind Regards
Customer Care
Great product and servicewas informed that the product had…
I was informed that the product had come into stock so ordered straight away. The process was straightforward and my olive oil was delivered intact very promptly. Very good communication. I know that the product is excellent as I have had it before.
22 januari 2024
Svar från Holfordnutrition
Good morning Julie
Thank you for taking the time to leave a 5-star review. Your effort is greatly appreciated. We are thrilled to hear that you are satisfied with your olive oil.
With its health benefits, we are so delighted to be able to supply this olive oil in this country and will continue to import it after each harvest.
Enjoy!
Kind regards,
Customer Care
HOLFORDirect
I wasn't able to complete my order on…
I wasn't able to complete my order on my desktop as all the fields relating to credit card info prevented input although there were no outstanding errors.
22 december 2023
Svar från Holfordnutrition
Good Afternoon Mike
We apologise that you have had trouble ordering online. We haven't had issues with other orders, so this may be a local issue, but we have sent your feedback to our web developer.
We are glad that your order of 22 December did complete and has now been delivered.
If you would like any assistance the office is now open after the Christmas break and can take orders over the phone. Please email customerservice@holfordirect.com with a number and time and someone can call you back or call 0370 551575 during office hours.
Apologies again
Best wishes
Customer Care
HOLFORDirect
Svar från Holfordnutrition
Good Afternoon Andy
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service excellent and delivery impressive.
If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.
Kind Regards
Customer Care
Svar från Holfordnutrition
Good Afternoon Cecilia
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service quick and good.
If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.
Kind Regards
Customer Care
Found the book I wanted
Found the book I wanted. Easy to place the order and it arrived in perfect condition in no time!
5 december 2023
Svar från Holfordnutrition
Good Afternoon Judith
Many thanks for leaving a five star review. We appreciate you taking the time to do this. We're delighted you found the service easy and prompt.
If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.
Kind Regards
Customer Care
A Quality Experience
Speedy delivery and quality of products. Yes, you can buy cheaper ..... but in this life there are certain things where you only get the quality you pay for and everything "Holford" is quality. The price includes not only quality and excellent customer service but also science, expertise and research. Why settle for anything else?
4 december 2023
Svar från Holfordnutrition
Good afternoon Mrs Langham
Thank you for taking the time to leave a 5-star review. Your kind words and effort are greatly appreciated. We are thrilled to hear that you are satisfied with your order and our service.
We strive to provide exceptional experiences for our customers, and it is always rewarding to receive positive feedback.
If you have any further questions or need any assistance, please don’t hesitate to reach out to us. We are here to help.
Once again, thank you for your support and we hope you continue to find benefit from your order.
Kind regards,
Customer Care
HOLFORDirect
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.