Thank you Madison for your service helping me pre order two vinyls a few weeks ago she was a wonderful and helpful young lady and I now have my vinyls
Företaget har svarat
Plats
Byt platsUnit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Se mer
Företaget har svarat
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Se mer
Företaget har svarat
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Yeovil
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Storbritannien
4,8
Utmärkt
200 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quick service
Very quick service , took 4 days from ordering to being delivered.
28 september 2024
Svar från hmv (UK) - Yeovil
Hi Debra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great friendly service with lots of…
Great friendly service with lots of choice and rapid delivery times.
26 september 2024
Svar från hmv (UK) - Yeovil
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Price and the fact it arrived on the…
Price and the fact it arrived on the day I was told.
20 september 2024
Svar från hmv (UK) - Yeovil
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My Oder was not received
My Oder was not received
Customer Service refused to refund or replace,
I was told I would have to take the matter up with Royal Mail myself.
So I had to buy yet another gift for a friend
3 september 2024
Omdöme utan inbjudan
Svar från hmv (UK) - Yeovil
Hi lucy
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us again if Royal Mail have been unable to assist you.
Kind regards
Svar från hmv (UK) - Yeovil
Hi Alex
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The ordering & delivery of a gift
My request for Top Cat animations was enthusiastically accepted and researched by Rob, who has always been exceptional in advising and finding particular DVDs. He located the 'all series' compilation and put in the order. The following week I was e-mailed twice by HMV on the progress of the order. I returned to the store, was given the DVD - immaculate service. Thank You all.
13 september 2024
Svar från hmv (UK) - Yeovil
Hello A.
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar från hmv (UK) - Yeovil
Hi philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great choice and price.
Ordered 3 vinyl LPs on line and collected in my local store they arrived on time in perfect condition.
24 augusti 2024
Svar från hmv (UK) - Yeovil
Hi mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Such helpful staff member at hmv…
Such helpful staff member at hmv yeovil…. The film I wanted to buy wasn’t in stock so he found it on the computer and had it sent to me at home. Helpful, professional and great customer service
19 augusti 2024
Svar från hmv (UK) - Yeovil
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick and easy process.
This was my third "click and collect" order, and as before the procedure was easy and quick. In the most recent order the items were in stock and were dispatched to the local store almost immediately. They arrived within two days, and I collected them during a routine shopping trip. Again, the staff at the local store were efficient and pleasant to deal with.
27 augusti 2024
Svar från hmv (UK) - Yeovil
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Yeovil
Hello Barbara
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Brilliant service in Yeovil store
Had great customer service from the Yeovil store, Brilliant service both in store and with my online order. The sales team were really friendly and very helpful, when we couldn’t find the item in store they suggested ordering online which we did in store, felt they went above and beyond to help me, Very impressed with service and was kept informed with my order. Many thanks Yeovil store
9 augusti 2024
Svar från hmv (UK) - Yeovil
Hi!
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Incapable Of Disappointment
Always have what I'm looking for and more I never expect to find, great prices, great deals, great products.
25 juli 2024
Svar från hmv (UK) - Yeovil
Hi Oliver
Thank you for sharing your experience at the store. We pride ourselves on the range and variety of items that we offer our customers so we’re delighted to hear you were able to find what you were looking for.
We constantly review and refresh the items we have available so we look forward to offering you even more choices soon! :-)
Hassle free
My order arrived on time and was well packaged. The ordering process was very easy to navigate.
27 juni 2024
Svar från hmv (UK) - Yeovil
Hello Martin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Yeovil
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Yeovil
Hi Derek
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Yeovil
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Yeovil
Hi Glen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
He's a lovely gentleman who serve me…
He's a lovely gentleman who serve me and knows me very well and very polite
9 maj 2024
Svar från hmv (UK) - Yeovil
Hi LISA
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer skills and knowledge. Prompt delivery.
I was served by a member of staff with excellent customer skills and knowledge about the musical product, which was delivered, for collection by me, promptly, so that I could play the music when travelling off on my holiday.
26 april 2024
Svar från hmv (UK) - Yeovil
Hi Jan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.