Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... Se mer
Företaget har svarat
Plats
Byt platsUnit S12, Washington Square, CA14 3BD Workington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Företaget har svarat
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Företaget har svarat
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
Företaget har svarat
Företagsinformation
Om hmv (UK) - Workington
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit S12, Washington Square, CA14 3BD, Workington, Storbritannien
4,9
Utmärkt
118 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Workington
And that is what makes us top dog, so thank you Martin and merry christmas!
Ordered item on line prompt dellivery
Ordered item on line prompt dellivery, and the young woman who served me tue 19th in workington, polite, friendly, and knew where her stock is on shop floor
20 december 2023
Svar från hmv (UK) - Workington
Thanks for leaving us a great review for hmv Workington.
Our colleagues work hard to offer our customers the best shopping experience in our stores and we hope to see you again soon :-)
Awesome staff.
16 december 2023
Svar från hmv (UK) - Workington
Thank you Robert, you're awesome and have a very merry christmas from us at hmv!
Svar från hmv (UK) - Workington
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very very helpful staff
15 december 2023
Svar från hmv (UK) - Workington
Hi Carol
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent
I'm not much of a reviewer type of person but the customer service I had at hmv workington today was exceptional and feel like the man deserves some recognition from it, unfortunately I didn't get his name I was in too much of a christmas panic to remember to get it, but he had long hair and was incredibly helpful, I needed to get a few things "anime" for my niece, and had absolutely no idea on where to start, all looks the same to me and I don't have a clue what's what, he went above and beyond to help me, he was really friendly, informative. Genuinely just really great customer service. Thanks
14 december 2023
Omdöme utan inbjudan
Svar från hmv (UK) - Workington
Hi Rachael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Lovely staff very helpful asked about…
Lovely staff very helpful asked about item not on display went out of way to get for me.
23 november 2023
Svar från hmv (UK) - Workington
Hello Mrs
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
store review
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
10 november 2023
Svar från hmv (UK) - Workington
Hello Dan
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Workington HMV Rocks!!
Efficient service and delivery, simple to order, excellent customer service in the shop for all enquiries, amazing product knowledge asking any staff member, a great team here in Workington, we're so lucky!
30 oktober 2023
Svar från hmv (UK) - Workington
Hi Clare
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Workington is a brilliant shop
The staff are amazing . The store is always well stocked and very well organised.
24 oktober 2023
Svar från hmv (UK) - Workington
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Buy online collect in store
Very easy, I was emailed that the purchase was ready to collect, went to store same day and picked up the order. Simple.
25 oktober 2023
Svar från hmv (UK) - Workington
Hi Mr Baker
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Rolling stones
Bring service ordered the new Stones album before release date got email saying it was in on day of release great service thanks.
24 oktober 2023
Svar från hmv (UK) - Workington
Hi Graham
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lee was helpful and attentive
Lee was helpful and attentive. Excellent customer service.
24 oktober 2023
Svar från hmv (UK) - Workington
Hi Mr Birtwistle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Workington
Hi Sheena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really nice staff very knowledgeable…
Really nice staff very knowledgeable and weren’t condescending or made me feel stupid when I wasn’t sure of what exactly I was looking for
24 september 2023
Svar från hmv (UK) - Workington
Hi Karen
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
CD purchase
They didnt have the CD i wanted in stock but ordered it in for me. Came very quickly
8 september 2023
Svar från hmv (UK) - Workington
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful in the shop when placing…
Very helpful in the shop when placing my order. Order arrived in excellent time. Great service, great shop. Thanks.
17 augusti 2023
Svar från hmv (UK) - Workington
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love the site
Love the site, lots to find and always what I am looking for. Also very fast delivery, do I am enjoying dvd order.
17 juni 2023
Svar från hmv (UK) - Workington
Hi Patricia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Awesome customer service
Awesome customer service from start to finish from all staff members. Super helpful and friendly
26 maj 2023
Svar från hmv (UK) - Workington
Hi Jodie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.