Good customer service in store , delivery was not a long wait . Only tiny grumble is tee shirt was just loose in box thought it should have been in a plastic bag,in case box got wet somewhere along t... Se mer
Företaget har svarat
Plats
Byt platsUnit S12, Washington Square, CA14 3BD Workington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Notification of order ready at the collection point was quick. Contact by the collection store was welcomed the staff member was very polite both on the phone and instore
Företaget har svarat
Good customer service inn store and delivered by post on time when they didn't have any stock inn.
Företaget har svarat
The young man I ordered from in store (Workington) was both friendly and extremely knowledgeable.
Företaget har svarat
Företagsinformation
Om hmv (UK) - Workington
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit S12, Washington Square, CA14 3BD, Workington, Storbritannien
4,9
Utmärkt
118 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Workington
Hi ADRIAN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A high street brand HMV with staff that offer a personalised touch
I have visited a lot of hmv stores but this one leads the example, The staff are friendly, helpful from the moment you enter the store till the time you leave and go to Great lengths to ensure that you get the purchases that you're looking for, whether it be 4K movie titles on merchandise, they know their stuff. Other HMV stores should take note?
17 oktober 2024
Svar från hmv (UK) - Workington
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great thank you.
2 oktober 2024
Svar från hmv (UK) - Workington
Hi STEVEN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff member suggested option…
Helpful staff member suggested option to order online in store when my size wasnt available. Delivered on time allocated as well.
2 oktober 2024
Svar från hmv (UK) - Workington
Hi Terry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Workington
Hi lisa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful
Helpful. Ordered what I want and sent to my home address for my son who was very great full
16 augusti 2024
Svar från hmv (UK) - Workington
Hi Tom
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were very friendly and…
The staff were very friendly and helpful.
They took the time to listen and provide advice.
15 juli 2024
Svar från hmv (UK) - Workington
Hello Sandra
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Excellent customer service and very…
Excellent customer service and very friendly staff,really knowledgeable and helpful
11 juni 2024
Svar från hmv (UK) - Workington
Hi Mike
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service thanks alot
17 april 2024
Svar från hmv (UK) - Workington
Hello Barrie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service and good price
Great service and good price. Ordered online and was ready to collect from my local store 2 days later. Will definitely order again. Got a great deal on some limited edition 4k blu rays and they were cheaper than a certain online retailer.
Great staff who are always to help
9 april 2024
Svar från hmv (UK) - Workington
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
the man that served me was very…
the man that served me was very helpfull and went out of his way to find me what i was looking for so orderd it coz not in the shop and came within days
27 mars 2024
Svar från hmv (UK) - Workington
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Workington
Hi matthew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Workington
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Workington
Hi Mia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great store, great people
Every visit to our local store is fun. Staff are so friendly and knowledgeable. They all seem willing to make any purchase special.
I think having a store locally is a fantastic asset, particularly with the staff they have there.
16 januari 2024
Svar från hmv (UK) - Workington
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good knowledge of products
Good knowledge of products. Very friendly staff. Good price
14 januari 2024
Svar från hmv (UK) - Workington
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Problem free online purchase
Bought an album from their online store which wasn't available in store for free collection from the shop.
Kept up to date with tracking arrived when it said and staff knew all about it when I rocked up to collect it. Same price as elsewhere and no hassle.
22 december 2023
Svar från hmv (UK) - Workington
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick service
28 december 2023
Svar från hmv (UK) - Workington
Hi Linda
Thanks for getting in touch with such a positive 5-star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered my Brian Cox wonders collection…
Ordered my Brian Cox wonders collection dvd in the Workington store and staff were extremely helpful, got it delivered to the store for collection, ordered it late Thursday afternoon and was ready for collection Saturday morning, brilliant and will be using hmv again.
29 december 2023
Svar från hmv (UK) - Workington
Hi Geoffrey
Thank you for leaving a 5 star review for your visit to the Workington store! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guy in our local Workington shop…
The guy in our local Workington shop was great. Knowledgeable, helpful, efficient.
19 december 2023
Svar från hmv (UK) - Workington
Thanks so much for taking the time to leave us a review.
We’re so pleased to learn of your experience in our Workington store, thanks for shopping with hmv and see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.