Wez was just great, so polite and talkative. Normally all the folks in HMV are so helpful and kind - its why I love shopping there and I don't think I could ever shop anywhere else for my 4Ks,CDs and... Se mer
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Plats
Byt plats216 Royal Victoria Place Shopping Centre, TN1 2SS Tunbridge Wells, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It’s been a long time since I’ve purchased a proper record and they seem to cost a lot more now!!! However the service I got from HMV Tunbridge Wells store was excellent the LP was not in stock at the... Se mer
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Ordered the limited edition Gary Numan Telekon red splash vinyl version, having missed out in the beginning it came back on sale, got an email from HMV that’s it’s available again , I ordered it strai... Se mer
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The whole delivery system was well done. I got updated regularly from 1) Order, 2) Despatch and 3) Arrival. I preferred picking my order up from the shop due to multiple residents at my flat and after... Se mer
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Företagsinformation
Om hmv (UK) - Tunbridge Wells
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
216 Royal Victoria Place Shopping Centre, TN1 2SS, Tunbridge Wells, Storbritannien
4,7
Utmärkt
122 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
5 stars
In branch service top quality, fast delivery & great comms from order to pick up.
6 december 2025
Svar från hmv (UK) - Tunbridge Wells
Hi stacey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Top class service
The member of staff was very friendly and helpful. He dealt with all my questions with great professionalism, making the shopping process very easy.
17 november 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Tracey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Tunbridge Wells store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar från hmv (UK) - Tunbridge Wells
Hello Kevin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Brilliant store
Brilliant store
Staff are great so helpful
Old sckool high street shop we should treasure.
Thank you
20 november 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Jonathon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff
17 november 2025
Svar från hmv (UK) - Tunbridge Wells
Hi clive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service as always
Good service as always. We are lucky to have an hmv shop in our town.
5 november 2025
Svar från hmv (UK) - Tunbridge Wells
Hello Gavin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent service
Overall a very good experience form ordering to receipt in store. Very good friendly customer service upon collection
13 oktober 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Dave
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful service.
13 oktober 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Caroline,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy purchase
Easy to order via website. Emails kept me up to date. Delivered to store within promised time frame. Excellent product so far.
13 september 2025
Svar från hmv (UK) - Tunbridge Wells
Hi James
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Tunbridge Wells
Hi William
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The guys in this shop are very helpful
The guys in this shop are very helpful and found the film I was after without knowing the exact name of the film only the characters in it.
Who needs the internet, I don’t!
17 augusti 2025
Svar från hmv (UK) - Tunbridge Wells
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD turned up at local store after…
DVD turned up at local store after email notification
2 augusti 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Kit
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
REsponsive when package arrived
REsponsive when package arrived. Cheerful helpful staff @ t Wells
4 juli 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great...
Easy ordering and collection process and the staff in HMV TW are warm and welcoming
19 juni 2025
Svar från hmv (UK) - Tunbridge Wells
Hello Karine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff member was incredibly helpful…
Staff member was incredibly helpful made the process easy and helped. With all my questions he is a real credit to your tunbridge wells store
22 juni 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Christopher
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful assistant
Very helpful assistant, chatty, enthusiastic, interested in why I wanted the DVD. Explained how I would be kept updated about my order. Would definitely use them again - so much nicer dealing with an actual person than just online.
5 juni 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Mrs Murray
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easypeasy DVDeesy
I had no problem ordering the DVD I wanted in store and it was delivered to the store within the stipulated time, I was also e-mailed to let me know it was ready to collect. The staff were helpful and attentive and I would certainly order through the Tunbridge Wells store in the future.
29 maj 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Tunbridge Wells
The staff in the Tunbridge Wells store are absolutely amazing.
They are a very friendly bunch regardless of if you are buying in store or just picking up an online order .
They are a credit to hmv and I think a lot of other stores could learn a lot from their high class customer service.
9 maj 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Stuart
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Knowledgable
Knowledgable, friendly and helpful staff. Great store with all the items we want as fans of music and film.
28 april 2025
Svar från hmv (UK) - Tunbridge Wells
Hi Angus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Tunbridge Wells
Hi Cameron
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
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