Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Se mer
Företaget har svarat
Plats
Byt platsUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Se mer
Företaget har svarat
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Företaget har svarat
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful. HMV should maintain a presence on the main streets over the UK.
Företaget har svarat
Företagsinformation
Om hmv (UK) - Truro
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Storbritannien
4,8
Utmärkt
217 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service HMV Truro
The staff in Truro store were absolutely brilliant & helped with ordering in store we were kept updated with delivery days & times, will definitely be using them again.
11 november 2025
Svar från hmv (UK) - Truro
Hi Jackie,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First click and collect
I ordered a special edition 4k steelbook set and had it delivered to the store to make sure it arrived in the best shape and the manager and his team there were as always great and my order arrived in one piece and I was kept well informed and the hand over was super easy
27 oktober 2025
Svar från hmv (UK) - Truro
Hi Steven
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was a simple way HMV went about…
It was a simple way HMV went about trading , simple to order and pay , we will be using them again without hesitation
25 oktober 2025
Svar från hmv (UK) - Truro
Hi Barry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Truro
Hi Ben
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Truro HMV is my local record shop
Truro HMV is my local record shop. The stock is good, music is easy to order, and the staff are great. Always a pleasure to drop in, browse, and buy!
Best wishes,
Patrick Moore
25 oktober 2025
Svar från hmv (UK) - Truro
Hi Patrick
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Fast Process
Order process was very simple, from the HMV record store. The staff were very friendly, knowledgeable and helpful. Just had to sit and wait a couple of days for my latest vinyl (LP to some) to arrive. When it did arrive, it was well packed and undamaged, thanks to the HMV warehouse and Royal Mail. Many thanks to everyone involved. 🤗
1 oktober 2025
Svar från hmv (UK) - Truro
Hi Steve.
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Truro
Hello Jenny,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Id bought a copy of Blade runner on…
Id bought a copy of Blade runner on vinyl, and didn't play nor open it for over a week because my amplifier had given up the ghost. I bought a new amplifier, and played the copy of Blade runner, only to discover a small scratch , or gouge on the last track.
I took it back to HMV Truro, showed the Lady the mark, and she said no problem, and organised a new copy to be sent to my home. Very efficient, polite, and understanding. My new copy arrived a few days later. Very happy with your service. Thank you.
27 september 2025
Svar från hmv (UK) - Truro
Hello P.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
House of wax blu ray premium and on the buses film box set…
It was so easy email arrived letting me know I had 14 days to pick up order everything went well
24 september 2025
Svar från hmv (UK) - Truro
Hi Stephen,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Used the collect in-store option for…
Used the collect in-store option for delivery for our order. Were kept well informed and the staff in store were helpful and courteous when we collected our order.
20 september 2025
Svar från hmv (UK) - Truro
Hi Heidi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your staff member at your Truro Store
Your staff member at your Truro Store, I believe he is called Adrian, who was so helpful and resourceful in securing the DVD I wanted. Nothing was too much trouble and his diligence is very much appreciated
11 september 2025
Svar från hmv (UK) - Truro
Hi Raymonde
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I spoke to a nice gentleman on the…
I spoke to a nice gentleman on the phone and I said I wanted a batgirl figure and he told me it was the last one and he kindly reserved it for me.
11 september 2025
Svar från hmv (UK) - Truro
Hi Luis
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and courteous.
4 september 2025
Svar från hmv (UK) - Truro
Hi Alan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Truro
Hi M Smith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful n sorted my order out
Very helpful n sorted my order out , will call again, so much better than on line
4 september 2025
Svar från hmv (UK) - Truro
Hi dulcie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
In person or online…
I went into the HMV in my nearest town and found what I could on my list and a lot cheaper than I thought they would be. The rest I ordered online which is really quick and easy and the delivery is very quick as well.
24 augusti 2025
Svar från hmv (UK) - Truro
Hi Darrin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Truro
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Truro
Hi Florence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful members of staff
Even though my product arrived defective from buying online, the staff in store were able to secure me a replacement which works perfectly. They allowed me to open the new product in the store and test it to ensure that it works as intended. Also the product defect was nothing on hmv, it was a manufacture error. Thank you to the staff in the store and I will continue to shop there.
23 juli 2025
Svar från hmv (UK) - Truro
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV click and collect
Very easy to get the dvd I wanted with click and collect. Friendly in-store staff made for a swell shopping experience.
24 juli 2025
Svar från hmv (UK) - Truro
Hi Bill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.