Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was n... Se mer
Företaget har svarat
Plats
Byt platsUnit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Se mer
Företaget har svarat
Staff here are always very helpful and knowledgeable. Just being able to go into a store, haver a proper browse, realise stuff that's on DVD is at your fingertips. I often see things i'd not thought o... Se mer
Företaget har svarat
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
Företaget har svarat
Företagsinformation
Om hmv (UK) - Truro
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Storbritannien
4,8
Utmärkt
224 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I enjoy shopping at HMV and online…
I enjoy shopping at HMV and online always got what I want and good service
27 augusti 2026
Svar från hmv (UK) - Truro
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Truro
Hello Oscar
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Truro
Hello Alexandra
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Truro
Hello Chris
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So easy to order
So easy to order, well packaged, staff always so helpful.
2 augusti 2026
Omdöme utan inbjudan
Svar från hmv (UK) - Truro
Hi Tony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Smooth...
Ordered the latest strokes LP and had to have it delivered to HMV Truro. Picked it up a few days later, everything went smoothly and the staff were helpful, thanks.
29 juli 2026
Svar från hmv (UK) - Truro
Hi Derek
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The HMV store were brilliant
The HMV store were brilliant, very helpful and knowledgeable. The delivery for the gift was simple and quick. Thank you
31 juli 2026
Svar från hmv (UK) - Truro
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service,
24 juli 2026
Svar från hmv (UK) - Truro
Hello Phil.
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I could order the CD I wanted
I could order the CD I wanted and it arrived in the local HMV shop in good time. Staff were very helpful.
HMV should maintain a presence on the main streets over the UK.
24 juli 2026
Svar från hmv (UK) - Truro
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Decades At HMV
Have shopped at HMV for decades all over the country especially London, Northampton and Truro (Cornwall). Never had any problems - always got what I wanted - sometimes I had to order items which was no problem. Most recently shopped at HMV Truro. Staff there are friendly and very helpful.
19 juli 2026
Svar från hmv (UK) - Truro
Hi Martn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are great
The staff are great! Friendly, chatting and grateful for the customer.
5 juli 2026
Svar från hmv (UK) - Truro
Hi George
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Long live HMV
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of satisfaction, and HMV provides me with that. HMV stock a fantastic range of music from all genres and on many formats. They have a huge vinyl selection and, although i don't own a record player, i often buy a record. There is something beautiful about records. Long live HMV!
26 juni 2026
Svar från hmv (UK) - Truro
Hi Christopher,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I ordered 4 different films and the…
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
19 juni 2026
Svar från hmv (UK) - Truro
Hi Jeff
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from the staffs at…
Great service from the staffs at Cornwall and U.K I bought cds from you and can’t wait to listen to them thank you
1 april 2026
Svar från hmv (UK) - Truro
Hi JJ,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very quick delivery to local store
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
13 juni 2026
Svar från hmv (UK) - Truro
Hi P Smith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly and helpful. Ordered a CD and everything was great. Very much appreciated
10 juni 2026
Svar från hmv (UK) - Truro
Hello Mary
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
All the staff at the Truro store are…
All the staff at the Truro store are amazing, they always go the extra mile.
All around excellent customer service.
Thank you 🤘😊
5 juni 2026
Svar från hmv (UK) - Truro
Hello,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store, and the colleague you mentioned will be delighted to read this too. We’ll pass this on to the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Always friendly all the staff are a joy
8 juni 2026
Svar från hmv (UK) - Truro
Hi Susan
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Truro store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar från hmv (UK) - Truro
Hi Rob
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Truro
Hi Philip
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.