Managed to get hold of a DVD for me which was out of stock free to store delivery wasn’t any inconvenience as was popping back over to the area the following week received emails on progress and to sa... Se mer
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Plats
Byt platsUnit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP Thurrock, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The choice available is quite incredible. With titles I'd forgotten and pleased to see. Though a little aggravating was with so many, it took too long to find a specific category amongst much larger g... Se mer
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Staff were amazing, especially Victor. Helped me locate a vinyl and also order a CD for collection. In-store collection a few days later was both quick and easy. The new location of the sto... Se mer
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Louis was pleasant in handing over my click and collect order of LPs. He was efficient in getting my package and ensured it everything was in order and he was giving it to the correct person. I had... Se mer
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Företagsinformation
Om hmv (UK) - Thurrock
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 206, Lakeside Shopping Centre, West Thurrock Way, Grays, RM20 2ZP, Thurrock, Storbritannien
4,7
Utmärkt
138 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Thurrock
Hi Karen
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Thurrock
Hi Customer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff member who took my order in…
The staff member who took my order in HMV lakeside was really helpful and gave good service, how I had to wait a week for my order to be sent to Chelmsford HMV! Not lakesides problem, but I think HMV needs to speed up its delivery to stay ahead of the competition!
25 november 2023
Svar från hmv (UK) - Thurrock
Hi Helena
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last stars from you next time ;-)
Have a great day!
Easy to find what I wanted
Easy to find what I wanted, fast delivery.
16 februari 2023
Omdöme utan inbjudan
Svar från hmv (UK) - Thurrock
Hi Hollie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
IT WAS AMAZONG
25 november 2023
Svar från hmv (UK) - Thurrock
Hi Seth,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Awesome CD. It was great to do click and collect…
It was great to do click and collect quickly delivered. Plus the product was great too.
14 november 2023
Svar från hmv (UK) - Thurrock
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very helpful and was…
The staff were very helpful and was assured my cd wound be in store for collection in a few days which it was thanks .
8 november 2023
Svar från hmv (UK) - Thurrock
Hi george
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
helpful and informative staff
Staff were very helpful,assisting us with their knowledge and informstion on home delivery, which we found very good.
25 oktober 2023
Svar från hmv (UK) - Thurrock
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Thurrock
Hi Bethany
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always top service from HMV
Always top service from HMV. Highly satisfactory shopping experience!
15 september 2023
Svar från hmv (UK) - Thurrock
Hi Olive
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick, Easy and Friendly Service Everytime..
Second time I’ve used the pre order service. Very easy went to Lakeside store, staff member very friendly and nice and quick was in the store less than a few minutes which was perfect for me as I was on my lunchbreak. Would definitely use again 👍🏽
21 september 2023
Svar från hmv (UK) - Thurrock
Hi Gareth
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Noah was so helpful, he was knowledgable about the product, and made my purchase so easy. A great experience, thank you.
24 augusti 2023
Svar från hmv (UK) - Thurrock
Hi Dawn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Darwin was very helpful
Darwin was very helpful, as were all of your committed staff. The only fault was the lack of a clear indication of how I would be informed of my order's progress.
1 september 2023
Svar från hmv (UK) - Thurrock
Hello Sam
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Easy to purchase from and great staff at Thurrock HMV.
Louis was pleasant in handing over my click and collect order of LPs. He was efficient in getting my package and ensured it everything was in order and he was giving it to the correct person.
I had been in the store before placing my online order, the staff are knowledgable and helpful. They searched for LP availabilities, saving me time scouring for artists who don't have LPs.
24 augusti 2023
Svar från hmv (UK) - Thurrock
Hi Dia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Best HMV everrr!!!
The best people I know! Always so kind & welcoming in the store. so helpful and always talk to you when you’re at checkout. Lovely staff ❤️❤️⭐️⭐️⭐️⭐️⭐️
21 augusti 2023
Svar från hmv (UK) - Thurrock
Hi Jade
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The assistant was very helpful
The assistant was very helpful. I had looked through the albums of the artist I was looking for. Didn't see the title I was looking for. I went to the counter and spoke to the assistant about the album I was looking for. He said that he would check their system to see if they had it. They didn't have it in store but explained that they could order it on line. He explained that the postage would be free. I received emails all the way through the process. It took less than a week to arrive
24 augusti 2023
Svar från hmv (UK) - Thurrock
Hi luke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and collect.
19 augusti 2023
Svar från hmv (UK) - Thurrock
Hi Charlie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Once I had ordered my item I was kept…
Once I had ordered my item I was kept informed of its progress by email. It was very easy to order and so convenient to pick up in store.
18 augusti 2023
Svar från hmv (UK) - Thurrock
Hello Linda
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good staff in store
17 augusti 2023
Svar från hmv (UK) - Thurrock
Hello Alyssa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Thurrock
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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