I pre ordered an album was chuffed to bits it turned up a day early and in perfect condition
Företaget har svarat
Plats
Byt platsPart Unit 13/14, Orchard Shopping Centre, TA1 3TP Taunton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for a CD by Clean Bandit but didn't know the title of it having heard a track on the radio but, again, having not heard what it was called. The guy who served me was obliging, helpful an... Se mer
Företaget har svarat
Brilliant shop in Taunton. Member of staff who attended to us was excellent: friendly, interested, polite and knowledgeable. An enjoyable visit as always. Thank you.... Se mer
Företaget har svarat
Most things these days are difficult! This wasn't, I went into my local store pre ordered the dvd I wanted a very pleasant helpful assistant took the order, I had an email to say it was on the way fol... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Taunton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Part Unit 13/14, Orchard Shopping Centre, TA1 3TP, Taunton, Storbritannien
4,9
Utmärkt
167 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Taunton
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Took 7 days for items to be delivered…
Took 7 days for items to be delivered to. Y local store. 5 working days is what your website says took 6days from receiving the email informing me that the cds had been dispatched. Poor show.
1 oktober 2023
Svar från hmv (UK) - Taunton
Hello Andy
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Svar från hmv (UK) - Taunton
Hi Chris
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service
Great customer service and the item I ordered in store came in less than a week
12 september 2023
Svar från hmv (UK) - Taunton
Hi Rosiemoo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very good service and quick response…
Very good service and quick response and delivery
13 september 2023
Svar från hmv (UK) - Taunton
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Taunton
Hi Anthony
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Hassle free experience
Easy ordering process and I was able to choose a click and collect service at my local store.
5 september 2023
Svar från hmv (UK) - Taunton
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service at HMV with my order and getting all the albums I went in to HMV to collect
Excellent service at HMV with my order for
25 augusti 2023
Svar från hmv (UK) - Taunton
Hi P
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
17 augusti 2023
Svar från hmv (UK) - Taunton
Hello
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Taunton Tops!
Ordered in store with super friendly and helpful staff. Received order promptly by post and well packaged. Top service,thankyou.
5 augusti 2023
Svar från hmv (UK) - Taunton
Hi Adam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
well worth visit
it was great that the staff member was able to find my dvd and that it came within the time said
28 juli 2023
Svar från hmv (UK) - Taunton
Hello spud
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The dvd come on time and it is great…
The dvd come on time and it is great and very good. Love from mr Christopher Dixon and Mrs Sam Dixon
27 juli 2023
Svar från hmv (UK) - Taunton
Hello Christopher,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I found ordering online was easier but not so satisfying.
I found ordering online was a far easier experience than visiting the shop. I initially went to the store in Taunton, but was on a fairly busy schedule and found it very difficult to locate the albums I wanted quickly. I found and purchased the hozier album but really couldn't find the others so waited until I got home. Part of the vinyl experience for me is going to the store and buying the physical items, if I have to use online shopping then there are many other outlets available.
8 juli 2023
Svar från hmv (UK) - Taunton
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent Service
Excellent Service - Very helpful staff, great location easy to find.
Great value
Thanks
29 juni 2023
Svar från hmv (UK) - Taunton
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Efficient in all respects
18 juni 2023
Svar från hmv (UK) - Taunton
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Taunton
Hi Tibor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered 3 LPs online and they were…
Ordered 3 LPs online and they were ready to collect 5 days later from my local store.
Seeing as I have great taste in music I'm very happy with the 3 LPs for £55 I purchased.
5 juni 2023
Svar från hmv (UK) - Taunton
Hi TERRY
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.