Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine Joke
Plats
Byt plats112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
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Det här tycker kunderna
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
Företaget har svarat
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Se mer
Företaget har svarat
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Se mer
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Företagsinformation
Om hmv (UK) - Preston
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget

- home of entertainment since 1921
Kontaktuppgifter
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Storbritannien
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Svar från hmv (UK) - Preston
I was very happy with everything hmv in…
I was very happy with everything hmv in preston did for me with my last order and I would recommend them to anyone that loves films and music

Svar från hmv (UK) - Preston
They was a great help and fast delivery…
They was a great help and fast delivery got what iv been after for a few months

Svar från hmv (UK) - Preston
Lad at Preston store helping us was…
Lad at Preston store helping us was great. Fantastic service in store. Fast delivery seamless transaction

Svar från hmv (UK) - Preston

Svar från hmv (UK) - Preston
Quick delivery to store,
Quick delivery to store,
Friendly and efficient service in store too.

Svar från hmv (UK) - Preston
The staff were and always have been…
The staff were and always have been wonderful at finding what I want for gifts I just give them my list. Otherwise I’d be there all day . One CD was out of stock but ordered and delivered within a couple of days. I can’t thank Preston branch enough

Svar från hmv (UK) - Preston
The lady who served me was of great…
The lady who served me was of great help, when I explained i had seen a product at another store but not on the shelf. She happily searched for the product and arranged a direct delivery to my home.

Svar från hmv (UK) - Preston
Large selection of DVD's Blue Rays CD's…
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist high street retailer at competative prices.

Svar från hmv (UK) - Preston
Great straightforward order and…
Great straightforward order and collection process. Always friendly staff

Svar från hmv (UK) - Preston
Something to watch over Christmas
The DVD I ordered was quite an old film and yet HMV had no trouble getting it for me. It arrived in the expected time and all the staff were efficient and pleasant. A lovely shop to be in!

Svar från hmv (UK) - Preston

Svar från hmv (UK) - Preston
Excellent service in the shop but no phone number available to communicate directly with the shop
The service and communication skills from the man who helped me place the order in November were excellent. He should be commended. I did need to phone the shop immediately I had returned home because I realised an LP had been ordered instead of a CD. I went on line to find the number and the one I got from the on line information provided was the security office number of the St George’s Shopping Centre in Preston Lancs and not HMV. Anything I tried that the on line information gave me with regard to speaking on a phone didn’t work. It would be wonderful if someone could provide a precise phone number for the specific shop. As it was I couldn’t go back into the shop again because I was having a major op the next day. These are life events that do interfere with everyone’s systems but an easily accessible phone number could have sorted it all out for me very easily. As it was I had to accept the LP and buy a CD as well.

Svar från hmv (UK) - Preston

Svar från hmv (UK) - Preston
Everything went well
Everything went well, as expected, with prompt deliveries to the store (Preston), notification by e-mail when they had arrived, helpful and friendly staff in-store who found my items and completed the purchase.

Svar från hmv (UK) - Preston
Two days from Ordering to receiving …
Two days from Ordering to receiving news from HMV that the DVD was ready to collect. It seemed like all the stops had been pulled out by the guys in Preston store. Well done to the guys for such a speedy service.

Svar från hmv (UK) - Preston
Recommend
Very easy to order online. Very happy that when collecting from store your purchase can be kept for up to 2 weeks. Friendly staff when collecting.

Svar från hmv (UK) - Preston
Both the staff were very kind and…
Both the staff were very kind and helpful. I was able to order a boxset and had emails to let me know when my order was dispatched and delivered to the store. I had the option of home delivery but chose to go to the shop to pick it up. This is the first time I've ordered and will definitely to so again.

Svar från hmv (UK) - Preston
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