I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I wil... Se mer
Företaget har svarat
Plats
Byt plats112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR Preston, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Large selection of DVD's Blue Rays CD's and Vinyl, helpful staff and pleasant surroundings. The shop is well laid out. Great that you can still browse these items and purchase them at a specialist hi... Se mer
Företaget har svarat
Fast,reliable service from ordering online too picking up in store. Great friendly staff always happy to help. My faith in HMV after a bad experience has been restored,well done everyone and Merry Chr... Se mer
Företaget har svarat
I ordered an LP for my daughter’s birthday and it was in stock and would be delivered the next day of ordering. Revived an email a few days later to say that you are have problems with deliveries and... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Preston
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
112-116 Fishergate Walk, St George's Shopping Centre, PR1 2NR, Preston, Storbritannien
4,7
Utmärkt
180 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Preston
Hi Mr
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Preston store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Pre-ordered Stray Kids album
I pre-ordered a Stray Kids album and was able to pick it up on the day of release via the Click and Collect system. I was kept informed by email about the status of my order. Staff were helpful. I will definitely use this service again.
11 augusti 2026
Svar från hmv (UK) - Preston
Hi Miss
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Efficient in store ordering
Efficient in store ordering. Quick dispatch and nicely packaged.
7 augusti 2026
Svar från hmv (UK) - Preston
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Exceptional service thank you
9 augusti 2026
Svar från hmv (UK) - Preston
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to use website.
3 augusti 2026
Svar från hmv (UK) - Preston
Hi Peter
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Preston
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy transaction plus informative and…
Easy transaction plus informative and very friendly staff
3 augusti 2026
Svar från hmv (UK) - Preston
Hello Mark
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Preston
Hi Alan
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always a great service
Always a great service. Even if you can't decide or can't find what you want the staff are always on hand to help you.
27 juli 2026
Svar från hmv (UK) - Preston
Hi JAMES
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered CD online for launch date
Ordered CD online for launch date, no notification, went to store only be told even though they had many CD’s in I had to wait till HO sent mine
Joke
16 juli 2026
Svar från hmv (UK) - Preston
Hi Charles
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
i went to the preston store ordered the…
i went to the preston store ordered the items i wanted the member of staff was very friendly and helpful the items came very quickly and i was informed of their arrival so a very good service
12 juli 2026
Svar från hmv (UK) - Preston
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Spot on
Spot on. Best price and had the special I wanted. Comms good and delivery to store was on time. In store staff are lovely (as always) and a pleasure to do business with.
6 juli 2026
Svar från hmv (UK) - Preston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The product was a good price and it got…
The product was a good price and it got delivered quick
6 juli 2026
Svar från hmv (UK) - Preston
Hi Margaret
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Preston
Hi Linds,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great delivery speed!
22 juni 2026
Svar från hmv (UK) - Preston
Hi Danny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
More tracking information required
More tracking information as to the whereabouts of the package would be beneficial.
21 juni 2026
Svar från hmv (UK) - Preston
Hi Mhani
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar från hmv (UK) - Preston
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Preston
Hi Graig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Seems to be complete random luck if the…
Seems to be complete random luck if the product comes with a promo card and an absolute joke that this particular store no longer receives tcg stock whatsoever
9 maj 2026
Svar från hmv (UK) - Preston
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent purchase apologies for any disappointment caused. Please contact us at store.service@hmv.co.uk so we can look into this further.
Great service x 2 days for a dvd from…
Great service x 2 days for a dvd from my younger years to arrive x
8 april 2026
Svar från hmv (UK) - Preston
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.