I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Se mer
Företaget har svarat
Plats
Byt plats128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
Företaget har svarat
The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Se mer
Företaget har svarat
Hi HMV I ordered an item in the store the item I wanted to have they browsed through on there computer found the item I wanted to buy then waited 3days I received my item in the post the trammps disc... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Norwich
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Storbritannien
4,8
Utmärkt
414 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent gig including the new album…
Excellent gig including the new album at a very good price
31 augusti 2025
Svar från hmv (UK) - Norwich
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Norwich
Hi Diana
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Bryan Adams Roll With The Punches
The Bryan Adams gig was well organised. I loved that you couldn't use mobiles.... could see everything much better. Brilliant idea. More of that please.
2 september 2025
Svar från hmv (UK) - Norwich
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rolling with the Punches
Brilliant service in getting Bryan Adams new CD and tickets to a small local gig!
1 september 2025
Svar från hmv (UK) - Norwich
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
1/ the DVD was available to order
1/ the DVD was available to order
2/ it arrived in store for collection in a few days.
3/ Staff in Norwich are friendly and helpful
Pretty much all you can ask for and it was cheap to buy.
28 augusti 2025
Svar från hmv (UK) - Norwich
Hello Igatti
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Staff are always friendly and helpful…
Staff are always friendly and helpful in the Norwich store
26 augusti 2025
Svar från hmv (UK) - Norwich
Hi Phil
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic Vinyl Selection and Brilliant Service!
Buying limited edition vinyl records from HMV Norwich has been an absolute pleasure. The store always has an impressive selection, and I’ve managed to find some real gems that I couldn’t track down anywhere else. The staff are friendly, knowledgeable, and clearly passionate about music, which makes the whole experience even better.
The quality of the records is top-notch, and they’re always well cared for and displayed in a way that makes browsing easy and enjoyable. I also love how the team go the extra mile to help with recommendations or to check stock — it feels like they genuinely want you to walk away happy.
For vinyl collectors or anyone just getting into records, HMV Norwich is the perfect place to shop. Great atmosphere, exclusive finds, and excellent customer service. Five stars all round!
27 december 2024
Svar från hmv (UK) - Norwich
Hi Phill
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
First class service
The member of staff was fantastic in finding the item i wanted and organised the order. Said order arrived in quick time. Happy to order in store again.
28 augusti 2025
Svar från hmv (UK) - Norwich
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
All straight forward and friendly staff…
All straight forward and friendly staff at pick up for local store in Norwich
27 augusti 2025
Svar från hmv (UK) - Norwich
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always Fantastic my son collects vinyl…
Always Fantastic my son collects vinyl and my go to place is HMV
He is also Autistic and finds he can also go in the shop too which is Fantastic for me as a parent to see him happy in his favourite store and at ease.
1 april 2025
Svar från hmv (UK) - Norwich
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Norwich
Hi gram
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Norwich store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Service was as usual very good
Service was as usual very good. Attention and interested staff. Lots of enthusiasm and genuine excited about the purchase I made.
8 augusti 2025
Svar från hmv (UK) - Norwich
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Customer service lady was excellent
Customer service lady was excellent, helped us order the goods and hey presto they arrived and on time .
2 augusti 2025
Svar från hmv (UK) - Norwich
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff
Great staff , very helpful and professional. They make you feel really comfy. The store has a huge variety of products.
29 juli 2025
Svar från hmv (UK) - Norwich
Hi Kon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Norwich
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and helpful staff.
19 juli 2025
Svar från hmv (UK) - Norwich
Hello Helen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
friendly knowledgeable assistant micha
10 juli 2025
Svar från hmv (UK) - Norwich
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Click and collect.
Clear website. Easy to order. Good price. Communication excellent for click and collect customer. Staff t local HMV very pleasant and efficient. Would order again.
6 juli 2025
Svar från hmv (UK) - Norwich
Hi Anon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great service. 5*
Everything was dealt with in a very professional manner and the staff were great in making everything run smoothly.
3 juli 2025
Svar från hmv (UK) - Norwich
Hi Mr Thurston
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Norwich
Hi Clifford
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.