Staff are always extremely helpful and knowledgeable. Always happy to search for a specific request. Erica found exactly what I was looking for. We found 2 CDs in store for Les Miserables. Howev... Se mer
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Plats
Byt plats128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH Norwich, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been shopping at HMV since my teens - intially in Enfield (my home town then) and in Oxford Street. So grateful, when moving to Norwich, to have an AMAZING HMV here! Your staff are always so he... Se mer
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The easiness of your online ordering, to the effective delivery at my local HMV in Norwich. On arrival I was served by 0831 Chloe who worked efficiently; was friendly and very welcoming . You don’t g... Se mer
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HMV NORWICH held a listening party last 20th of March for the release of BTS’s 5th album, ARIRANG. I was so thrilled and happy that they did! The shop have all the different albums and vinyl versions,... Se mer
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Företagsinformation
Om hmv (UK) - Norwich
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
128-131 Merchants Hall, Lower Ground, Chantry Place, NR2 1SH, Norwich, Storbritannien
4,7
Utmärkt
421 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Norwich
Hi Alastair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Norwich
Hello Tamara
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff Very Helpful and Knowledgeable.
Staff are always extremely helpful and knowledgeable. Always happy to search for a specific request.
Erica found exactly what I was looking for. We found 2 CDs in store for Les Miserables. However, Erica felt they were not the exact one I wanted. Searching online she found what I was referring to which had to be ordered. This came instore very quickly for me to collect.
I was not only very pleased with the excellent customer service, I was impressed with the knowledge she had.
15 augusti 2026
Svar från hmv (UK) - Norwich
Hi Les
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Norwich
Hi June
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I came into the Norwich store friday…
I came into the Norwich store friday 15th August and I was upset at the treatment I received by the awful rude woman serving .I will not be setting foot into the store again her behaviour was appalling
16 augusti 2026
Svar från hmv (UK) - Norwich
Hello Deborah,
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Knowledgeable and efficient staff
Knowledgeable and efficient staff. Also, vinyl selection is very good and I found exactly what I wanted.
15 augusti 2026
Svar från hmv (UK) - Norwich
Hi Gordon
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hi i visited your norwich store Friday…
Hi i visited your norwich store Friday the 14th of August to pick up a copy of the Michael film i was served by this awful rude woman i will not be visiting the store again sorry to say
14 augusti 2026
Omdöme utan inbjudan
Svar från hmv (UK) - Norwich
Hello Deborah
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Svar från hmv (UK) - Norwich
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Product ordered arrived safely and in…
Product ordered arrived safely and in good time. Thank you
7 augusti 2026
Svar från hmv (UK) - Norwich
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff have always been extremely…
The staff have always been extremely helpful on every occasion I have been in to the store.
30 april 2026
Svar från hmv (UK) - Norwich
Hi Penelope,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ultimate stranger things…
Excellent delivery all boxed up well and absolutely beautiful piece of art (ie stranger things collection on blue ray ) full of amazing detail , items beautifully layered out collection every season a decent beautiful piece
28 juli 2026
Svar från hmv (UK) - Norwich
Hi Karl
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Norwich
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I've shopped at HMV for many many years…
I've shopped at HMV for many many years I find the store extremely pleasant intriguing fashionable.the staff are very amenible attentive and very to help with any query I have well done HMV
21 juli 2026
Svar från hmv (UK) - Norwich
Hi Edward,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Order process straightforward and goods…
Order process straightforward and goods received within a few days as promised
14 juli 2026
Svar från hmv (UK) - Norwich
Hello Steve,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Store assistants are very helpful and…
Store assistants are very helpful and my order arrived quickly
14 juli 2026
Svar från hmv (UK) - Norwich
Hi JOHN
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre order
Pre order. Kept informed when dispatched and ready to collect, no hassle at all
12 juli 2026
Svar från hmv (UK) - Norwich
Hi Alison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Kimbra busby
Hello
Thankyou so much for sending me the cd that I really love and they will be many more ok thankyou Kim busby
29 juni 2026
Svar från hmv (UK) - Norwich
Hi Kim,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Still haven't received it yet
Still haven't received it yet, lot's available in local shop
25 juni 2026
Svar från hmv (UK) - Norwich
Hi David. Your order arrived at your chosen store on 20/06/2026. Please head to the store, with your confirmation email and a form of I.D as soon as you can. Your order will be held for a further 5 days. Apologies that you did not receive a collection update. This may have filtered into your spam folder. Thanks. for the feedback.
Svar från hmv (UK) - Norwich
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Norwich
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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