I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Se mer
Företaget har svarat
Plats
Byt platsUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Se mer
Företaget har svarat
I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Se mer
Företaget har svarat
Ordered online and package was delivered by Royal Mail Tracked 48. Arrived many days late and badly damaged, but HMV Newcastle replaced the items in-store for us no problem. Great service from the New... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Newcastle
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Storbritannien
4,8
Utmärkt
625 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordering a dvd. First time I’ve ever ordered a dvd in…
First time I’ve ever ordered a dvd in store. The process was totally seamless and front line staff were great.
24 oktober 2025
Svar från hmv (UK) - Newcastle
Hello,
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv, and we hope to see you again soon :-)
Troy was amazing in the Newcastle HMV
Troy was amazing in the Newcastle HMV. He answered my question about a gift I wanted for my son. As the store did not have the limited dvd in store, he looked for it and ordered it for me there and then. He was really helpful, Knowledgeable and went the extra mile. I will definitely recommend this store and will continue to shop there. Thank you Troy, my boy loves his dr who dvds.
30 oktober 2025
Svar från hmv (UK) - Newcastle
Hello Kimberly
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our hmv Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar från hmv (UK) - Newcastle
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Newcastle
Hi Dennis
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Shopping at HMV Newcastle.
Great experience. Staff at HMV are willing to listen and have an interest in music & film.
23 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
easy online order
Ordered online and was a easy process. Didn't take long to be despatched and delivered to store.
25 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Steven
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful staff member who offered…
Very helpful staff member who offered to look and when not available. Ordered online for me after checking stock levels.
25 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Colin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Newcastle
Hi Miss
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Firt class sevice
First of all the good care of the store assistant.
2cnd the quickness of the delivery of the DVD I had ordered.
All in all first class sevice.
the assistants name is Gordon.
11 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always delivered in perfect condition…
Always delivered in perfect condition and on time
20 oktober 2025
Svar från hmv (UK) - Newcastle
Hello Richard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Rhea Ripley T Shirt 👕 …
I’m so glad that the gentleman who helped me out getting the T shirt I was looking for . He helped me to order my T shirt. My mum really liked it.
11 oktober 2025
Svar från hmv (UK) - Newcastle
Hi MR
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Newcastle
Hello Carolyn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order
Easy to order , kept updated Arrived at shop on time for collection as promised .
16 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Elizabeth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A great place to shop.
Is usually vinyl that I shop for and there’s a fantastic selection at HMV. Staff are lovely, friendly and knowledgeable. Prices are competitive too.
13 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Anne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent, as usual.
I've been using HMV for over 30 years and have never had a bad experience; this was no different. Excellent service. Fast delivery, product in perfect condition and staff are always friendly and professional.
12 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Newcastle
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service at store polite
Great service at store polite, professional and knowledgeable
4 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Martin
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Newcastle store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV Newcastle Shines Bright x
The friendly and helpful staff at HMV Newcastle went above and beyond to make sure each person had the best experience - making everyone feel at ease and doing so with a smile, always makes special events like this even more special and always remembered.
2 oktober 2025
Svar från hmv (UK) - Newcastle
Hi Alexandra,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Newcastle
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Newcastle
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.