I ordered 3 classic albums for my son's 17th birthday. Two came immediately, the 3rd - Beastie Boys I'll Communications arrived a day or so later with a hand written note saying 'Best band ever' and a... Se mer
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Plats
Byt platsUnit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ Newcastle, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not bought a CD from a shop for years! Are they even called CDs now? Anyway, a knowledgeable young guy guided me through the process of ordering an out of stock, ‘niche’ CD without making me feel patr... Se mer
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I pre-ordered a funko pop figure, PERFECT BUYING EXPERIENCE.No money was taken until the item was in stock. The delivery was spot on and well packaged. I wouldnt hesitate to purchase from HMV again. I... Se mer
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HMV are my go-to for all my DVD’s and Box-sets. The stock is massive and diverse, the staff are always knowledgeable, friendly and supportive; the postage and delivery are excellent and fast. Can’t... Se mer
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Företagsinformation
Om hmv (UK) - Newcastle
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 2b, Blackettbridge, Eldon Square Shopping Centre, NE1 7XJ, Newcastle, Storbritannien
4,8
Utmärkt
621 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Newcastle
Hi Bruce,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service notified…
Excellent customer service notified three times when cd ordered dispatched and ready for collection
29 juli 2026
Svar från hmv (UK) - Newcastle
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Newcastle
Hi marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent services and ordering items.
20 juli 2026
Svar från hmv (UK) - Newcastle
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collected order from store
Collected order from store. Courteous and professional customer service.
20 juli 2026
Svar från hmv (UK) - Newcastle
Hi Roman
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤…
𝐑𝐢𝐜𝐡𝐚𝐫𝐝 𝐒 𝐯𝐞𝐫𝐲 𝐪𝐮𝐢𝐜𝐤𝐥𝐲 𝐬𝐨𝐫𝐭𝐞𝐝 𝐦𝐲 𝐜𝐥𝐢𝐜𝐤 𝐚𝐧𝐝 𝐜𝐨𝐥𝐥𝐞𝐜𝐭 𝐨𝐫𝐝𝐞𝐫 𝐟𝐨𝐫 𝐦𝐞 𝐈 𝐰𝐚𝐬 𝐢𝐧 𝐚𝐧𝐝 𝐨𝐮𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐬𝐡𝐨𝐩 𝐢𝐧 𝐚𝐛𝐨𝐮𝐭 𝟑 𝐦𝐢𝐧𝐮𝐭𝐞𝐬. 𝐇𝐞 𝐰𝐚𝐬 𝐩𝐨𝐥𝐢𝐭𝐞 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥.
17 juli 2026
Svar från hmv (UK) - Newcastle
Hello Ex
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Newcastle store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
friendly and knowledgeable staff
friendly and knowledgeable staff, very professional and a credit to HMV.
9 juli 2026
Svar från hmv (UK) - Newcastle
Hi Terence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service in the Newcastle store
Great service in the Newcastle store, as staff are so friendly. They always go above and beyond all the time.
7 juli 2026
Svar från hmv (UK) - Newcastle
Hi marc
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was done really easy from…
Everything was done really easy from ordering my item to information on delivery.
5 juli 2026
Svar från hmv (UK) - Newcastle
Hello IAN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Newcastle
Hi D
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Newcastle
Hi Margaret
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Newcastle
Hi Ethang
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The girl that served me was Beck's she…
The girl that served me was Beck's she was very pleasant and helpful it was very refreshing to see someone so friendly a credit to HMV
22 juni 2026
Svar från hmv (UK) - Newcastle
Hi Dale,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Newcastle
Hello Moira
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy online ordering service
Easy online ordering service, kept upto date with collection information, and on visiting store, the staff handled my experience well.
28 juni 2026
Svar från hmv (UK) - Newcastle
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Newcastle
Hi Nicky,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The CDs arrived promptly & punctually…
The CDs arrived promptly & punctually as arranged - though I should add that thus far I've been too busy to play them!
21 juni 2026
Svar från hmv (UK) - Newcastle
Hi Peter
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff member was very helpful and…
Staff member was very helpful and polite. He placed an order for my dvd as it was not in stock
23 juni 2026
Svar från hmv (UK) - Newcastle
Hi Maureen,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Newcastle
Hello Magaret,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Newcastle
Hi steven
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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