Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
Plats
Byt platsUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mer
Företaget har svarat
I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made... Se mer
Företaget har svarat
I wanted the Ballerina (2025) 4K steelbook HMV exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was deli... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Maidstone
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was delivered on time very good
1 november 2023
Svar från hmv (UK) - Maidstone
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
good service
24 oktober 2023
Svar från hmv (UK) - Maidstone
Hi Heather
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All good
Efficient notification of order. Friendly staff interaction and the ordered vinyl was in perfect condition
18 oktober 2023
Svar från hmv (UK) - Maidstone
Hi Meyousee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Top class service and delivery.
I needed CDs by country & western legend Hank Williams, but these, it turned out, needed to be ordered. Could they be sent directly to my home? Yes. Postage? Free. When would the order arrive? Soon - just 5 or 6 days, the assistant hoped. The order arrived in just 2 days! Great in-store help; great service.
3 oktober 2023
Svar från hmv (UK) - Maidstone
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
My order was out of stock for a few…
My order was out of stock for a few weeks but I was kept informed all the way with updates and the option of cancelling my order to get refunded if I wanted .
I have since collected my order and was very happy with the help and politeness of the till operator.
24 september 2023
Svar från hmv (UK) - Maidstone
Hi Allison
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Maidstone
Hi Claudia
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always helpful and friendly
Staff are always helpful and friendly, nothing is too much trouble when you need help.
14 september 2023
Svar från hmv (UK) - Maidstone
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Record doesn’t work correctly
Record doesn’t work correctly, skips half of the songs, like it on all 4 vinyls
8 september 2023
Svar från hmv (UK) - Maidstone
Hi JOSH
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Easy order, swift service
Went early Saturday morning so still quite quiet. Was served straight away as I had an order to collect. Friendly young woman served me without any issues and as explained in their emails I was asked for ID. So pleased we still have an HMV!!
5 september 2023
Svar från hmv (UK) - Maidstone
Hi Carrie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future!!
Cheers!
The turntable was delivered fast and it…
The turntable was delivered fast and it is great thankyou 😊
30 juli 2023
Svar från hmv (UK) - Maidstone
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Ilo
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From a genuine new customer
Fast response from my email fast delivery and in perfect condition that came with great packaging along with no delivery fees over £20 unlike other company like zavvi or Amazon. This is why i decided to buy from hmv and was my first time experience and was pleasantly surprised as there was a lot of negative feed back from other customer's. Will now use hmv all the time when buying my 4k steelbook films with no more delivery fees means value for money and saving's 10/10
17 juli 2023
Svar från hmv (UK) - Maidstone
Hi carl
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Maidstone
Hi Michael
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Fantastic service
Fantastic service as always, ordered on the Tuesday and delivered on the Friday.
3 juli 2023
Svar från hmv (UK) - Maidstone
Hi Bethany
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful respectful a tidy clean…
Very helpful respectful a tidy clean store enthusiastic staff thank you
1 juli 2023
Svar från hmv (UK) - Maidstone
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good click and collect service
Good click and collect service, got what we wanted on the website and, good price
23 juni 2023
Svar från hmv (UK) - Maidstone
Hi Simon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. I couldnt find the LP I wanted (Darkfighter by Rival Sons) but the staff member said I could order it for delivery to my home. Delivery arrived when expected, in flawless condition. Very pleased.
16 juni 2023
Svar från hmv (UK) - Maidstone
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service staff assisted with an order giving information as reqested
Staff very helpful answered all queries and ordered item.
7 juni 2023
Svar från hmv (UK) - Maidstone
Hi Ann
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shopping experience
The item was ready to be picked up quickly, the staff at the store were friendly and efficient. The price was great too!!
28 maj 2023
Svar från hmv (UK) - Maidstone
Hello Pippa
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.