Caoimhe is autistic and any time we go to hmv which is a lot the staff are always so good and patient with her I wish more shops had staff like that
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Plats
Byt platsUnit 15, Fremlin Walk, Maidstone, ME14 1QG Maidstone, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The availability of the range of products on sale through HMV. The shop staff have always been helpful and if an item hasn't been in stock in store, they have ordered it on my behalf and arranged a... Se mer
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I had a great experience with HMV Maidstone. The staff were polite, helpful, and made the process of ordering and collecting an item super easy. They asked for ID when I collected my order, which made... Se mer
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I wanted the Ballerina (2025) 4K steelbook HMV exclusive design. I went in to my local branch on a Friday, they didn't have it in stock but the very helpful staff ordered it for me and it was deli... Se mer
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Företagsinformation
Om hmv (UK) - Maidstone
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 15, Fremlin Walk, Maidstone, ME14 1QG, Maidstone, Storbritannien
4,7
Utmärkt
186 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recommend.
Very helpful and friendly assistance. Ordered 2 items instore and both were available for collection the next day. Excellent customer service. Long may HMV remain a presence on the High Street.
22 februari 2024
Svar från hmv (UK) - Maidstone
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Happy customer.
I got what I wanted. Only available in one format so the price was high, not the fault of HMV, more the record company and artist.
Staff did their job competently, gave me the information required, hey presto, job done. Happy customer.
21 februari 2024
Svar från hmv (UK) - Maidstone
Hello Alien
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Maidstone
Hi,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Maidstone
Hi Sarah
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The gentleman that served me was very…
The gentleman that served me was very helpful he took time to help me by ordering my product & getting it sent to me. Thankyou HMV.
20 januari 2024
Svar från hmv (UK) - Maidstone
Hi John
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
1975 CD
The young man in HMV Maidstone was very helpful and ordered 1975 CD for me which has arrived in good condition which I am very pleased
I place the order in the shop on the 14th December and received it of the 19th December 2024 which l think was very good
23 januari 2024
Svar från hmv (UK) - Maidstone
Hi Carole
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I had very helpful service in store and…
I had very helpful service in store and was advised on the best way to get the item I wanted which was not available at that time.
14 januari 2024
Svar från hmv (UK) - Maidstone
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Just love the store
Just love the store, great to physically see and look through great merchandise! Also a fan of your online store for the stuff I can't get in store.
11 januari 2024
Svar från hmv (UK) - Maidstone
Hi customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Maidstone
Hi,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Nightmare before Christmas glass
Online order was straightforward, tracking information was good and click and collect was also easy and I was served by friendly, polite staff.
I’m very pleased with the ‘nightmare before Christmas’ glass, it’s very good quality and good value.
16 december 2023
Svar från hmv (UK) - Maidstone
Hi ElliMay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good service.
16 december 2023
Svar från hmv (UK) - Maidstone
Hi Dermot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Normally by in shop when in Maidstone…
Normally by in shop when in Maidstone but ordered on line this time as needed item now
When in shop staff very helpful and polite
13 december 2023
Svar från hmv (UK) - Maidstone
Hi Miss Wood,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were helpful and order came…
Staff were helpful and order came quickly and was correct
13 december 2023
Svar från hmv (UK) - Maidstone
Hello Alison
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Collection of Order
Collection of ordered DVD easy and extremely helpful salesperson who assisted with other purchases
6 december 2023
Svar från hmv (UK) - Maidstone
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Was not informed when order was ready…
Was not informed when order was ready to collect waited a week.
5 december 2023
Svar från hmv (UK) - Maidstone
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Efficiency
29 november 2023
Svar från hmv (UK) - Maidstone
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent shopping experience
Lovely staff who were very helpful. HMV staff have always been the best!
22 november 2023
Svar från hmv (UK) - Maidstone
Hi Natalie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
delivery was on time well packaged
16 november 2023
Svar från hmv (UK) - Maidstone
Hi Frederick
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The products I ordered
The products I ordered were delivered immaculate and I hope my mum likes them!! Thank you!
15 november 2023
Svar från hmv (UK) - Maidstone
Hello Danielle
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Record arrived quickly
Record arrived quickly. Assistant in store was friendly and helpful.
9 november 2023
Svar från hmv (UK) - Maidstone
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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