Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Se mer
Företaget har svarat
Plats
Byt platsUnit 104-106 The Mall, LU1 2LJ Luton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff were very friendly, well informed about the products that I wanted to purchase. I was able to get exactly the products I wanted. The DVDs I wanted were in stock and I was able to get them d... Se mer
Företaget har svarat
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very fr... Se mer
Företaget har svarat
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Se mer
Företagsinformation
Om hmv (UK) - Luton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 104-106 The Mall, LU1 2LJ, Luton, Storbritannien
4,8
Utmärkt
106 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
26 november 2025
Svar från hmv (UK) - Luton
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
24 november 2025
Svar från hmv (UK) - Luton
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
16 november 2025
Svar från hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
31 oktober 2025
Svar från hmv (UK) - Luton
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant staff and had exactly what I…
Brilliant staff and had exactly what I wanted at the best price
25 oktober 2025
Svar från hmv (UK) - Luton
Hi Aubrey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar från hmv (UK) - Luton
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Helpful friendly staff at HMV Luton and the quick delivery of a heavy item I ordered to be delivered as I couldnt carry it at the time.
4 oktober 2025
Svar från hmv (UK) - Luton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My Client and Me at HMV
I always like coming to HMV in Luton Mall. I am a carer and my client and I always visits the shop. My client is happy and so am I. My client is updated with all the CDs that she wanted and she listens to the 80s and 90s music.
26 september 2025
Svar från hmv (UK) - Luton
Hi Carrie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Luton
Hi Anna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Luton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff at my local HMV store are very…
Staff at my local HMV store are very polite & helpful
18 juni 2025
Svar från hmv (UK) - Luton
Hi Mick
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff very polite and helpful
Great staff very polite and helpful. Found my order quickly
16 maj 2025
Svar från hmv (UK) - Luton
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Luton
Hello Stephen
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Not Recommended
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earbuds with a good, crisp and deep bassline, please don't buy these buds.
5 april 2025
Good delivery
Good delivery. Staff were nice. Delivery came within a week. Easy to collect.
6 april 2025
Svar från hmv (UK) - Luton
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The vinyl I bought keeps on jumping…
The vinyl I bought keeps on jumping across to different places for some reason
12 mars 2025
Svar från hmv (UK) - Luton
Hi Ben
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Hmv It's Keeps me up-to-date
Hmv It's Keeps me up-to-date, all the latest movies easy to find easy to order delivered on time. Hmv Should remain on the High street. For another 50 years. Thank you.
17 januari 2025
Svar från hmv (UK) - Luton
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I would recommend to friend's and family
I'm very happy with hmv on time with delivery would use again
30 december 2024
Svar från hmv (UK) - Luton
Hi Kat
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Great service
In store collection of online order was quick and easy. Friendly helpful staff.
24 december 2024
Svar från hmv (UK) - Luton
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.