Me and my friend went the other day, I got a really cute high quality shirt and some posteres for a great price and my friend got a free key chain cuz the store person was really nice ❤️❤️
Företaget har svarat
Plats
Byt platsUnit 104-106 The Mall, LU1 2LJ Luton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
For what it cost, this buds are not great. I found the sound quality disappointingly poor. And I have tried several equalisers to try and improve the quality to no avail. If you are looking for earb... Se mer
I was served by a very cheerful and helpful lady, she even remembered me and my order from the previous week. I like ordering from HMV in store,the order arrives promptly and I am kept up dated to wer... Se mer
Företaget har svarat
Old fashioned browsing after on-line pre-ordering new releases to collect from the store... best of both worlds of retail shopping 😂😂. Prices are on the most part competitive, matched, or, on the... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Luton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 104-106 The Mall, LU1 2LJ, Luton, Storbritannien
4,7
Utmärkt
118 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Luton
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered it on a Friday and it came…
I ordered it on a Friday and it came Monday so I think that’s pretty fast
7 februari 2026
Svar från hmv (UK) - Luton
Hi Frankie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I had purchased 4 CDs from the Luton…
I had purchased 4 CDs from the Luton HMV store.
I had to return one CD later as it was a duplicate for me. The store promptly gave me a refund.
Very pleased with my purchase and also the store service
3 april 2025
Svar från hmv (UK) - Luton
Hi Susrita
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience, and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Luton
Hi Kash,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
megadeth final album
Got my pre order of megadeth final album with a couple of signed cards of the band
27 januari 2026
Svar från hmv (UK) - Luton
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service!! :)
Graham and Craig (I hope I’m spelling their names right) from the Luton branch have been absolutely amazing and very helpful when it came to an online order I’ve placed. Went above and beyond, very friendly and outgoing. Really made the shopping experience 10 times better I couldn’t be happier :) + I’m assuming a new hire, young lad, tall, blonde hair unfortunately wasn’t able to get his name, but he was very kind and helpful. Really appreciated his help today!
13 oktober 2025
Svar från hmv (UK) - Luton
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great people work here and it’s gem for…
Great people work here and it’s gem for finding limited edition stuff sometimes, love this store
16 januari 2026
Svar från hmv (UK) - Luton
Hi Samieer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good experience
Easy to order online, informed once item arrived in store
Collected from a polite young lady
So happy to say a good experience
From start to finish
31 december 2025
Svar från hmv (UK) - Luton
Hello Julia
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Luton
Hi michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Early!
It was delivered on the day of release! Nice and really, and no damage whatsoever. Really nice like usual
26 november 2025
Svar från hmv (UK) - Luton
Hi Felisha
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A+++++
A+++++ went in the item I wanted wasn't in store the assistant said we can get it in for you . I thought it would be easier to do it myself ( it wasn't ) so I ordered the book & it was easy to do and quick . Thank you HMV
24 november 2025
Svar från hmv (UK) - Luton
Hi Customer,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Able to pick up ordered item at local…
Able to pick up ordered item at local store.Staff polite and helpful
16 november 2025
Svar från hmv (UK) - Luton
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always good service in this shop
Always good service in this shop. Manager always friendly and helpful.
31 oktober 2025
Svar från hmv (UK) - Luton
Hi Lee
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Brilliant staff and had exactly what I…
Brilliant staff and had exactly what I wanted at the best price
25 oktober 2025
Svar från hmv (UK) - Luton
Hi Aubrey
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Svar från hmv (UK) - Luton
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
Helpful friendly staff at HMV Luton and the quick delivery of a heavy item I ordered to be delivered as I couldnt carry it at the time.
4 oktober 2025
Svar från hmv (UK) - Luton
Hi Alison
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Luton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
My Client and Me at HMV
I always like coming to HMV in Luton Mall. I am a carer and my client and I always visits the shop. My client is happy and so am I. My client is updated with all the CDs that she wanted and she listens to the 80s and 90s music.
26 september 2025
Svar från hmv (UK) - Luton
Hi Carrie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Luton
Hi Anna
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Luton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Luton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.