Always excellent service in Darlington store. Linz who placed order and Claire at collection. Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on web... Se mer
Företaget har svarat
Plats
Byt platsUnit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH Darlington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered the biffy cyro cd album , only revoutions the 2009 studio album . great quick delivery into local store (darlington) every other week i will purchase a cd from an artist that have gone unde... Se mer
Företaget har svarat
Ordered the Beatles DVD 'A Hard Days Night' from the counter instore. The member of staff was really helpful and we chatted about favourite Beatles albums. The product was delivered in good time with... Se mer
Företaget har svarat
The website is easy to use and there was good communication throughout the process. Regular progress updates via e-mail and item ready for collection within a few days. No problems when collecting fro... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Darlington
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH, Darlington, Storbritannien
4,8
Utmärkt
249 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered the biffy cyro cd album
Ordered the biffy cyro cd album , only revoutions the 2009 studio album .
great quick delivery into local store (darlington)
every other week i will purchase a cd from an artist that have gone under my radar , so here we go with biffy clyro cd .
30 december 2024
Svar från hmv (UK) - Darlington
Hello 26MD105
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Darlington
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order online as shop too far to…
Easy to order online as shop too far to visit, well packaged and delivery on time
16 december 2024
Svar från hmv (UK) - Darlington
Hi Olwyn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Darlington
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick & easy.
Quick, straightforward transaction. *very* switched on and helpful member of staff.
9 december 2024
Svar från hmv (UK) - Darlington
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff very friendly and helpful.
26 november 2024
Svar från hmv (UK) - Darlington
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Darlington
Hi Jacqueline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering CO'S at HMV
After not finding a CD in store, the lady in the shop offered to order it online if it was in stock. Ordered and paid for on 19th November and picked up at store Thursday 22nd November. It was actually there on the Wednesday. Great service and many thanks to the lady in the store, who actually was in store and gave me my order. Superb customer service.
21 november 2024
Svar från hmv (UK) - Darlington
Hi Stephan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
The staff were really helpful.
If I couldn't find what I was looking for they helped to assist. The staff are always friendly. The store is always clean. If didn't have a product they would tell me if it was due to come into the store or can order it in.
19 november 2024
Svar från hmv (UK) - Darlington
Hi Annabell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
Ordering was uncomplicated and I was notified of delivery for click and collect. Friendly and efficient service in store on pick up.
20 november 2024
Svar från hmv (UK) - Darlington
Hi Alison,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Penny Dreadful boxset
I had to order boxset of Penny Dreadful in store.
The lady who served me was very friendly and efficient.
Received emails to keep me updated on progress of delivery.
15 november 2024
Svar från hmv (UK) - Darlington
Hi Lyn
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Darlington
Hi Siobhan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff in store and a useful…
Helpful staff in store and a useful option to pre-order and collect. This is the service I used and am very happy with all responses.
12 november 2024
Svar från hmv (UK) - Darlington
Hi Stephen,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
order and pre order
quick and easy to order pre ordered and receive email when dispatched and updated ref order would be happy to use again
9 november 2024
Svar från hmv (UK) - Darlington
Hi Michelle,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly and helpful staff
Friendly and helpful staff. Highly recommend HMV Darlington store.
6 november 2024
Svar från hmv (UK) - Darlington
Hi Mike,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Hightly recommend
Has everything you can think of never let me down as I have a sister that loves kpop ordering so easy and gets delivered fast definitely recommend
8 november 2024
Svar från hmv (UK) - Darlington
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Pre-order collection
I used HMV when I wanted to pre-order a vinyl LP, they were great, and the album came in on time and I was emailed to let me know that I could collect it. The staff at the HMV branch were really helpful and I am so pleased with the service I received.
2 november 2024
Svar från hmv (UK) - Darlington
Hi Michael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff in here are always very…
The staff in here are always very friendly and happy to help. My son couldn’t find a dvd he wanted so they loked online and ordered it in to be collected.
Claire especially is lovely and always remembers my son when he comes in for the next episodes.
29 oktober 2024
Svar från hmv (UK) - Darlington
Hi Kelly
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good efficient service .Delivered…
Very good efficient service .Delivered to store ongiven day and very helpful staff when I collected it.In all a perfect job Well done.
28 oktober 2024
Svar från hmv (UK) - Darlington
Hi Vivian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
I ordered I store. Kept Informed of the progress of the order. Picked up from store. Very friendly staff. Great service
1 november 2024
Svar från hmv (UK) - Darlington
Hi Carolyne
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.