When you advise me of the arrival date of an order, 9 times out of 10 it arrives earlier for collection but never later. I also appreciate the friendliness of the staff which makes my visit to the s... Se mer
Företaget har svarat
Plats
Byt platsUnit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH Darlington, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always excellent service in Darlington store. Linz who placed order and Claire at collection. Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on web... Se mer
Företaget har svarat
Ordered the biffy cyro cd album , only revoutions the 2009 studio album . great quick delivery into local store (darlington) every other week i will purchase a cd from an artist that have gone unde... Se mer
Företaget har svarat
Ordered the Beatles DVD 'A Hard Days Night' from the counter instore. The member of staff was really helpful and we chatted about favourite Beatles albums. The product was delivered in good time with... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Darlington
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 4 / 5, Cornmill Shopping Centre, Priestgate, DL1 1NH, Darlington, Storbritannien
4,8
Utmärkt
240 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
When you advise me of the arrival date…
When you advise me of the arrival date of an order, 9 times out of 10 it arrives earlier for collection but never later.
I also appreciate the friendliness of the staff which makes my visit to the store a great experience.
7 maj 2026
Svar från hmv (UK) - Darlington
Hi Stan,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Darlington
Hi GRAHAM
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Darlington
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering on line,collection in shop
Staff were helpful . All items came when expected , Information was plentiful and easy to understand
23 april 2026
Svar från hmv (UK) - Darlington
Hello Elizabeth
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
As ever
As ever, staff are brilliant! Friendly and helpful. It's a pleasure to go shopping in Darlington hmv.
25 april 2026
Svar från hmv (UK) - Darlington
Hello Diane
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I always receive friendly and helpful…
I always receive friendly and helpful customer service from all the staff in the store.
6 april 2026
Svar från hmv (UK) - Darlington
Hello Annette
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Darlington
Hi Coll,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Darlington
Hi Susan,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Your staff made it easy !!
Your staff made it easy for me I asked they searched they found they ordered I left happy and within a week both cds were delivered to my door , brilliant .
28 mars 2026
Svar från hmv (UK) - Darlington
Hi Tony
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Darlington store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Easy to navigate and choose what to…
Easy to navigate and choose what to look for and buy. Easy payment and delivery options. Good communication.
27 mars 2026
Svar från hmv (UK) - Darlington
Hi Lorraine
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very friendly and helpful staff
Very friendly and helpful staff. Always a pleasure to use your shop in Darlington
25 mars 2026
Svar från hmv (UK) - Darlington
Hello Lesley,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Lovely service from sales advisor
Lovely service from sales advisor
Speedy delivery
Easy collection
Good product / vinyl at good price
24 mars 2026
Svar från hmv (UK) - Darlington
Hi Deborah
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Quick Delivery Of The Item
The Delivery Of The Item I Ordered Came Quickly Considering I Had To Order From The Warehouse It Came Within A Few Days At My Local HMV Store
18 mars 2026
Svar från hmv (UK) - Darlington
Hi Diane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Darlington
Hi Nicola,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy
Good price and very convenient to collect from my local store - great not to pay extra for delivery
14 mars 2026
Svar från hmv (UK) - Darlington
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always excellent service in Darlington…
Always excellent service in Darlington store. Linz who placed order and Claire at collection.
Disappointed to find that The Carpenters CDs that I ordered weren't original A&M CDs. Doesn't say on website that these are produced by a UK company, Homespun, yes under licence, and are the genuine Carpenters.
10 mars 2026
Svar från hmv (UK) - Darlington
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff were very friendly and…
The staff were very friendly and helpful, and they helped me find what I was looking for.
28 februari 2026
Svar från hmv (UK) - Darlington
Hello Douglas,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent prompt service
Excellent prompt service. Advice give re appropriate choices of dvds.
13 februari 2026
Svar från hmv (UK) - Darlington
Hi Dawn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Darlington
Hi Miss Allen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
10 februari 2026
Svar från hmv (UK) - Darlington
Hi Deborah
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time.
Have a great day!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.