The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
Företaget har svarat
Plats
Byt platsUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff are excellent, friendly and knowledge. I have no issue there. I recognise that HMV needs to rework its shops to appeal to a wider base, but I was shocked by the drop in stock of CDs and DVDs/Bl... Se mer
Företaget har svarat
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Se mer
Företaget har svarat
I had a great customer service experience today when I went shopping for bluerays in Churchill Square and i was served by a member of the staff called Frank. He was very assertive, very approachable... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Brighton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Storbritannien
4,8
Utmärkt
319 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Back To Jungle Vol. 2
The order of the album I bought got to the store the next day super fast delivery and the staff at the HMV I went into in Brighton are so friendly and helpful
4 maj 2026
Svar från hmv (UK) - Brighton
Hi ROBERT
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
16 april 2026
Svar från hmv (UK) - Brighton
Hi Dave
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Brighton
Hi KP
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Brighton
Hi Justin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service and Kelly at the till…
Excellent service and Kelly at the till was really helpful
2 april 2026
Svar från hmv (UK) - Brighton
Hello Chris
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Brighton store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Great service from the helpful team and…
Great service from the helpful team and I am a regular purchaser from the Brighton store
26 mars 2026
Svar från hmv (UK) - Brighton
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was ready to collect on date…
Order was ready to collect on date advised. Item quickly located and given to me by staff member. Item was in excellent condition.
19 mars 2026
Svar från hmv (UK) - Brighton
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Brighton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Good range of Blu-ray collectors…
Good range of Blu-ray collectors editions, and knowledgeable and helpful staff. I go into the Brighton HMV shop quite regularly to see what's new.
24 mars 2026
Svar från hmv (UK) - Brighton
Hi Brian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I use the click and collect srrt
Great website full of great prices All type's of toys anama dvd CD LP from around the world
22 mars 2026
Svar från hmv (UK) - Brighton
Hello Stephen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
friendly staff
friendly staff. Good service. Sent DVD on promptly, keeping me informed of any delays
17 mars 2026
Svar från hmv (UK) - Brighton
Hello Lucy
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service although the Post office…
Good service although the Post office took a little long to deliver, 4 days, that was not HMV fault
17 mars 2026
Svar från hmv (UK) - Brighton
Hi keiron,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
The quick delivery of the dvd
The quick delivery of the dvd, I had been waiting for. Absolutely loved the film in the cinema and excited when received.
12 mars 2026
Svar från hmv (UK) - Brighton
Hello Rita
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Brighton
Hello Erika,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store emails to let…
Great service in store emails to let you know about delivery and delivery was a day early i was so impressed i will use this service regularily in the future
4 mars 2026
Svar från hmv (UK) - Brighton
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Visit the Brighton store staff friendly…
Visit the Brighton store staff friendly and plenty of choices
20 maj 2025
Svar från hmv (UK) - Brighton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
Very helpful staff.
Explain things easily. Show you where to find things. Look happy and eager to help.
I enjoy shopping here.
20 februari 2026
Svar från hmv (UK) - Brighton
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a vinyl record for my…
I ordered a vinyl record for my daughters birthday online to pick up in store. All very efficient and staff were very friendly and polite cannot fault the service.
19 januari 2026
Svar från hmv (UK) - Brighton
Hi Elizabeth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
French touch musique
I love hmv bc they had escapades and that’s a huge W also I bought the hyperdrama vinyl for no reason (don’t have a vinyl player) but 🙏hyperdrama ok bye (pls restock discovery by dapu)
9 januari 2026
Svar från hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpfulness and Politeness
Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system works and that emails would be sent to me of which l received three in all. I thanked him for his good service etc. Last Friday 16th of January l was able to go and collect the item from your Brighton Shop.
Though the shop is well laid out, I do find it hard to find my type of music at times Hymn Music is one and also English Folk Music and music from the past, which is more to my liking and also for this 66 year old person.
13 januari 2026
Svar från hmv (UK) - Brighton
Hi Trevor,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.