Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered. The store isn’t massive and so I wouldn’t expect it t... Se mer
Företaget har svarat
Plats
Byt plats5/6 The Avenue, Commercial Road, BH2 5RP Bournemouth, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The reason why I rate it 4 stars is that I am a funko pop collector and I am a big fan of xxxtentaction and they have little amount of CDs that are sung by him. And I think you should put a few more... Se mer
Företaget har svarat
After mistakenly ordering one record in the 3 for £66 online incorrectly the Bournemouth HMV staff were able to swap out the record for one they had in stock without having to return the whole order.... Se mer
Företaget har svarat
I visit HMV Bournemouth when I can from Salisbury. On this occasion, I visited HMV to return a cd I purchased in Bristol HMV that I already had, staff were very helpful, courteous and no problem retur... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Bournemouth
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
5/6 The Avenue, Commercial Road, BH2 5RP, Bournemouth, Storbritannien
4,6
Utmärkt
140 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Bournemouth
Hi Barry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Reliability and efficiency All ways…
Reliability and efficiency All ways helpful staff from phone reserve to shop counter
10 april 2026
Svar från hmv (UK) - Bournemouth
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Brilliant come on time had no problem…
Brilliant come on time had no problem at all so thank you hmv
5 april 2026
Svar från hmv (UK) - Bournemouth
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
No problem in getting what was needed
23 mars 2026
Svar från hmv (UK) - Bournemouth
Hi Linda,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Bournemouth. Terrific,friendly staff and great service.
Always helpful, friendly,knowledgeable staff - and prompt delivery to my Bournemouth HMV.
24 mars 2026
Svar från hmv (UK) - Bournemouth
Hi michael
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Bournemouth store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Helpful staff and great customer service
When I go to HMV all the staff are very friendly and helpful. If I need anything I only need to ask.
7 mars 2026
Svar från hmv (UK) - Bournemouth
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good actually
Very good actually. The product I wanted wasn’t in store, however the sales assistant spent time finding it and arranged for it to be delivered.
The store isn’t massive and so I wouldn’t expect it to stock my niche preferences. But it’s obvious things can be ordered and delivered safely in a few days.
1 mars 2026
Svar från hmv (UK) - Bournemouth
Hi Rosie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff's very helpful and friendly…
The staff's very helpful and friendly service and the fact that they have a sence of humour.
14 februari 2026
Svar från hmv (UK) - Bournemouth
Hello Jasmin
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Good service
Good service, knowledgable and helpful staff. They found a dvd that I wanted for my husband, ordered it and I received it when I was told it was due. Great experience, very happy
8 februari 2026
Svar från hmv (UK) - Bournemouth
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Easy to navigate through the website.
Quick delivery.
Vinyls arrived well packaged.
28 januari 2026
Svar från hmv (UK) - Bournemouth
Hi Dianna,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was a quick service with the delivery…
Was a quick service with the delivery super fast
23 januari 2026
Svar från hmv (UK) - Bournemouth
Hello Daniel
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar från hmv (UK) - Bournemouth
Hi Emma,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Bournemouth
Hello Ken
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Bournemouth
Hello Harvey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Bournemouth
Hi Andrei
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order in to store
Easy to order in to store. Friendly and helpful staff. Delivered on time.
16 december 2025
Svar från hmv (UK) - Bournemouth
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Product were exactly described and well…
Product were exactly described and well worth the money
13 december 2025
Svar från hmv (UK) - Bournemouth
Hi MR
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Arrived on day expected
Arrived on day expected. Packaging was strong so well protected
14 december 2025
Svar från hmv (UK) - Bournemouth
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Bournemouth
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Bournemouth
Hi Jane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.