Checked the boxset was in my local store online and then phoned to reserve it. Got confirmation about an hour later that it was available to collect. Fantastic. Very pleased.
Företaget har svarat
Plats
Byt plats3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Items were packaged well however the product label was stuck to the box of the funko pops. This is not a huge issue for me as i am not a collector of them but this absolutely could be if you want your... Se mer
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Ordered two vinyl records via click and collect. Both arrived on time and I collected with no trouble. However one of the LPs has minor tears on the packaging. However this won’t be noticable without... Se mer
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Excellent service friendly staff if item isn't available in stock the staff do what they can to get item if it's still available When HMV where in Bangor Co Down i was always ordering something... Se mer
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Företagsinformation
Om hmv (UK) - Belfast
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Storbritannien
4,7
Utmärkt
498 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient staff made the click and collect option a positive experience.
The item was easy to order and obtain using click and collect.
The staff were friendly and efficient which I found reassuring.
However the decor of the Belfast store, black everywhere, gave it a very unfriendly atmosphere.
I would use click and collect again to order from BMV
18 december 2025
Svar från hmv (UK) - Belfast
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Belfast
Hi Cathryn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It took more than 2 weeks to deliver my…
It took more than 2 weeks to deliver my order!!
30 december 2025
Svar från hmv (UK) - Belfast
Hi Katrina,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Svar från hmv (UK) - Belfast
Hi Jean
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would use this collect again ,On two times I collected items staff…
On two times I collected items staff delt with me professionally and efficiently .
27 december 2025
Svar från hmv (UK) - Belfast
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good price/ pickup at store
Good price for dvds. Items delivered to store for free pick up in a reasonable time.
19 december 2025
Svar från hmv (UK) - Belfast
Hi Mr
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff very helpful and polite made my…
Staff very helpful and polite made my experience fabulous. Thanks to the professionalism from your staff in Belfast . I will definitely come back again
24 december 2025
Svar från hmv (UK) - Belfast
Hi Gillian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Belfast
Hello PAUL
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Top service.
All good. Ordering was easy. Email advised when ready to pick up. Although no-one on the relevant desk at the time, very pleasant young lady stepped up to locate my order & get me on my way again. Highly recommended!!
15 december 2025
Svar från hmv (UK) - Belfast
Hi TOM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Your staff were kind knowledgeable and…
Your staff were kind knowledgeable and empathetic to the needs of an older person
11 december 2025
Svar från hmv (UK) - Belfast
Hi Irene
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Belfast store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Delivered on time with protective…
Delivered on time with protective packaging and care.
4 december 2025
Svar från hmv (UK) - Belfast
Hi Eoin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was easy to find what I wanted on…
It was easy to find what I wanted on the website and to make the order. The item arrived quickly, and at half it's original price.
3 december 2025
Svar från hmv (UK) - Belfast
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Belfast
Hi SCOTTISHGHOUST
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Delivery to store took too long I…
Delivery to store took too long I wanted it for a birthday present but was late
5 december 2025
Svar från hmv (UK) - Belfast
Hi Susan
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
Good price fast delivery 👍
3 december 2025
Svar från hmv (UK) - Belfast
Hello Tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Seamless transaction
Seamless transaction. And I got to collect my order at a time of my choosing which was great.
4 december 2025
Svar från hmv (UK) - Belfast
Hi Alan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very efficient and prompt service
24 november 2025
Svar från hmv (UK) - Belfast
Hello Sheelagh,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
First time ordering online
First time ordering online
Very quick delivery
Definitely use it again
25 november 2025
Svar från hmv (UK) - Belfast
Hi Jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived on time ,in good condition very…
Arrived on time ,in good condition very pleaed thankyou
23 november 2025
Svar från hmv (UK) - Belfast
Hi there,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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