Fantastic service. Polite, friendly, and very helpful staff. And hmv had the limited edition vinyls ,Dvd's & cd's that I wanted . Hmv has the best staff and service I have ever experienced. And... Se mer
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Plats
Byt plats3-6 Castle Place, Donegall Arcade, BT1 1PT Belfast, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I got the new katseye wild book but it was missing the photocards and before you say it doesn’t come with them I’ve seen others get them in the same book
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HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store. I've recently or... Se mer
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Easy to navigate from searching all products to checking out at the end. Also, the prices are usually very good. Prompt delivery to both home and store addresses, and communication cannot be bettered.... Se mer
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Företagsinformation
Om hmv (UK) - Belfast
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
3-6 Castle Place, Donegall Arcade, BT1 1PT, Belfast, Storbritannien
4,7
Utmärkt
512 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly & Professional
Friendly, knowledgeable staff made picking up my online order a very simple and straightforward transaction. Excellent customer service as usual.
17 april 2026
Svar från hmv (UK) - Belfast
Hello JG
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Hmv great store to shop in and also online
Great selection of music to suit everyone, Delivery service brilliant,I feel at ease knowing my goods are always packaged well and the Royal Mail delivery service is first class,In store Belfast is well set up and staff are very knowledgeable friendly,no fuss,no hassle,it's a pleasure to shop at Hmv in store and online.
15 april 2026
Svar från hmv (UK) - Belfast
Hi PHILIP
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Item was sent out very quickly!
7 april 2026
Svar från hmv (UK) - Belfast
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Belfast
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Not happy I was trying to ordered…
Not happy I was trying to ordered arrirang bts album preordered it when it was announced and payment didn’t work recently even though I have money on my card your not accepting it so I’m giving you 1 star need better customer service 😡
18 mars 2026
Omdöme utan inbjudan
Svar från hmv (UK) - Belfast
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues you have had placing an order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Svar från hmv (UK) - Belfast
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I bought a record online
I bought a record online, but it arrived slightly damaged. It said online I could take it back to a store and change it for another copy, or get a refund. I went to Belfast and tried to change it, but there were no other copies. They said they could not refund me at the store, and I would have to do it online, which I did not want to do. They did allow me to change it to something else though, so all ended well.
9 mars 2026
Svar från hmv (UK) - Belfast
Hi Paul,
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Dvd selection excellent
Very helpful staff. Great selection of modern and classic dvd box sets. Ordering out of stock items for collection simple and easy. Worth an occasional visit to browse for bargans and unusual dvd movies / tv series.
13 mars 2026
Svar från hmv (UK) - Belfast
Hi Robbert
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Belfast
Hi Mr Ryan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Had To Get my Game Elsewhere.
Tbf I ordered a game and it was their suppler that let them down, Cronos New Dawn PS5.
11 september 2025
Svar från hmv (UK) - Belfast
Hi William,
Thank you for your feedback.
We were very sorry that we were unable to fulfil your order and for any disappointment as a result of this.
We do hope that we will be able to assist you with an order with you in future.
Svar från hmv (UK) - Belfast
Hello Vanesa,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Still haven’t received my refund.
14 februari 2026
Svar från hmv (UK) - Belfast
Hi Shauna
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, as we are unable to see any contact from yourself at this time, please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar från hmv (UK) - Belfast
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff.
Fast collection time. My order was stored and handled with care. Staff at HMV Belfast are pleasant and friendly. Item I ordered was priced as I would expect. Recommended.
25 februari 2026
Svar från hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Belfast
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV ⭐⭐⭐⭐⭐
HMV consistently delivers on all fronts. Excellent service, items arriving in pristine condition, well packaged, and their stores are amazing. You could spend all day in a store.
I've recently ordered Stranger Things Funko POP! figures and they were dispatched promptly once in stock and were delivered perfectly.
I love HMV!
14 februari 2026
Omdöme utan inbjudan
Svar från hmv (UK) - Belfast
Hello Colin
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great
Having the correct dvds that I needed, plus with a good selection of T-shirts and hoodies, was else could someone ask for.
14 februari 2026
Svar från hmv (UK) - Belfast
Hi Peter
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Belfast
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
It came on time.
23 januari 2026
Svar från hmv (UK) - Belfast
Hi Stephen,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Belfast
Hi Liam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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