I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the year... Se mer
Företaget har svarat
The guys at HiQ were backed up with work due to internet issues yesterday but they still managed to do my MOT, fix the problem when it failed and get me roadworthy again within 2 hours. They are frien... Se mer
Företaget har svarat
Ryan and his team are great , lovely , relaxed atmosphere make you feel welcome.I always go back to this team. They Never let me down, been the customer of HiQ in Henley for a while now Probably 5-6... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Why Choose Us? HiQ & Castrol Henley is one of the region’s most experienced tyre and autocare businesses. We specialise in the supply and fitting of leading tyre brands such as Goodyear, Dunlop, Michelin, Pirelli, Continental and Bridgestone, whilst offering a range of car services, including: MOT, Car Servicing, AirCon, Wheel Alignment, Exhausts, Batteries, Brakes, Clutches, Cambelts and much more. Engine Warranty Programme With expertise in engine lubrication for over 120 years, Castrol are confident in the quality of their engine oils. No compromises. The warranty is available to customers who have had their car oil changed with selected Castrol EDGE, MAGNATEC or GTX products. BP Target Neutral HiQ & Castrol Henley is the UK’s first independent workshop accredited carbon neutral by bp Target Neutral.
Kontaktuppgifter
Fairview Estate, Reading Rd, RG9 1HE, Henley-on-Thames, Storbritannien
- 01584 817695
4,8
Utmärkt
102 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for the kind review Joshua.
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Jose, thank you for leaving a review about your recent experience!
Very trustworthy great service
Very trustworthy great service, we was recommended and not disappointed. Ryan is very welcoming, quick and efficient
25 augusti 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Francesca, thank you for visiting us and taking the time to leave this great review.
Tyre Change
Very helpful, I came in just for a tyre check to find out 3 of my tyres needed to be replaced and they were able to do the job for me within an hour. Good pricing as well.
21 augusti 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for your wonderful review Tom! We're so pleased we could assist with your tyre replacement quickly and efficiently.
Great experience with the team Highly…
Great experience with the team Highly Recommended
5 augusti 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Rehmat, thank you for the great review and recommendation!
We were assured the vehicle had been…
We were assured the vehicle had been thoroughly serviced and was very capable to tour France. 5 days into the trip a warning ENGINE FAULT appeared on the dashboard screen. Diagnostic testing revealed abnormal Engine Control Module and Safety and Gateway Module ie. a severely damaged engine (oil pump dysfunction, timing chain, inlet camshaft angle offset).
I am bewildered that these faults were not identified at a full service!
17 juli 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Scott,
Customer service is extremely important to us here at HiQ.
Please email our Customer Service Team: customerservice@hiqtyresandautocare.co.uk with your full name, contact information, registration details and any other details about your visit.
We will be glad to investigate this matter further immediately.
Kind regards,
HiQ Team.
Was greeted with friendliness and that…
Was greeted with friendliness and that made me feel completely at ease. Didn't try to baffle me with science, explained what I needed to know and had a laugh as I was leaving! Great bunch of guys
30 juni 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a review Chris. We're so glad to hear you felt at ease and that our team clearly explained everything you needed to know. It's great that you had a positive experience with us!
Great service
Very good experience. Had my Air con gas done for a very competitive price. Works perfectly after and very quick and easy. Very friendly people.
25 juni 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Max, thank you for the positive feedback regarding your experience with us and it's great to hear the team could assist with your aircon along with providing friendly customer service.
Fast, efficient and friendly!
I contacted them in the morning as I’d noticed the previous afternoon that my car’s aircon had stopped blowing cold air. We were at the start of a heatwave so I was keen to get it working asap. They gave me an appt that afternoon. They ran diagnostics and luckily my 10 year old car had just run out of the gas and there were no leaks. I was very pleased with the fast and efficient turnaround, friendliness, knowledge and reasonable cost.
18 juni 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for taking the time to share your positive experience Sally! We're so glad we could quickly get your air conditioning working again, especially with the heatwave.
Fast efficient MOT
Easy to work with, job done on time. Friendly staff.
17 juni 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a great review Noah!
Prompt response
Prompt response
Good value for money - air con regas less than Halfords and Kwikfit
28 maj 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, thank you for leaving a review!
Great MOT experience A++++
22 maj 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving a review Karl!
A great experience and super friendly…
A great experience and super friendly service. I would thoroughly recommend!
20 maj 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for recommending us Nick!
Mini has her mojo back
Great service once again, the team sorted my car out in good time and for a nice price too! They always do a great job and my old car is running like a charm again! Thank you guys!
6 maj 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Michelle, we're happy to hear that our team provided you with great service at a nice price! We're glad your car is running smoothly, thanks to our work.
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Debbie, thank you for leaving a great review regarding our helpful service!
Excellent service
Excellent service, quick and reliable. Staff were very honest and helpful
30 april 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Thank you for leaving an excellent review Tom!
Great check in and out
Great check in. All explained well. Time was as suggested. Job completed.
Service, tyres, MOT.
Staff happy and helpful.
27 april 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, we're happy to hear that your check-in went smoothly and that our staff were helpful! Thank you for acknowledging our service, tyres, and MOT work.
The guys at HiQ are very accommodating…
The guys at HiQ are very accommodating and very welcoming. Karl on the front desk was super friendly and able to help me out with scheduling me in last minute. Have been to a few garages over the years and always feel like the guys at HiQ look out for people’s best interest, never trying to score a quick buck
23 april 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
We really appreciate you leaving us this kind review Ashley. We are always glad to provide a helpful and knowledgable service.
Brilliant and quick service, nice people!
15 april 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi Sam, thank you for the positive feedback regarding our customer service!
Great service from HiQ Henley
Great service from HiQ Henley. Booking process easy and efficient, polite and courteous staff, clean and tidy customer environment. Very satisfied customer and will certainly come back, thank you.
13 april 2026
Omdöme utan inbjudan
Svar från HiQ Tyres & Autocare - HiQ & Castrol Henley
Hi there, we appreciate you taking the time to leave us a review! We're happy to hear that the booking process was easy and efficient and that you were satisfied with our service.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.