GiftBox Omdömen 3 426

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The staff member was extremely helpful getting me the best deal. I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company... Se mer

Betygsatt 5 av 5 stjärnor

Friendly service, quick to respond the click and collect order at Tea tree plaza. Awesome service at Holden Hill the female assistant was amazing. Saw her getting swamped with customers and she hand... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small... Se mer

Betygsatt 5 av 5 stjärnor

Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order. for context my order was a same day delivery but none of the products were in WA... Se mer

Företaget har svarat

Företagsinformation

  1. Varuhus
  2. Stearinljusaffär
  3. Spelbutik
  4. Presentbutik
  5. Butik med glasartiklar
  6. Fyndvaruhus

Skrivet av företaget

We are one of Australia's largest gift retailers, with an extensive range of homewares, games, licensed brands, barware, drinking accessories and so much more! Shop online, or in-store at one of our 280+ locations Australia-wide. There's something for everyone at GiftBox!


Kontaktuppgifter


4,6

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good customer service

The staff member was extremely helpful getting me the best deal.

I didn't like the fact that online prices are different to in-store prices. That makes me think twice about buying from this company when I could just go elsewhere and look at products in-store.

18 april 2026
Betygsatt 1 av 5 stjärnor

No communication at all

I don't like the fact I was never emailed a receipt for my purchase and still have not received a confirmation email even tho the money has been withdrawn.. any information would be better than nothing at all

18 april 2026
Betygsatt 3 av 5 stjärnor

I cant really rate higher

I cant really rate higher because my order hase not been shipped yet. I don’t understand why it takes so long for an item that it was in stock when i purchased it.

17 april 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Ajdina, thank you for taking the time to share your feedback. I can see you made your order 10pm Thursday the 16th and this was shipped Friday the 17th. The tracking also shows as delivered today 20th of April. We apologise in the delay as Australia Post do not operate on weekends.

Betygsatt 1 av 5 stjärnor

The Globe Saga

While the staff where very helpful, never received my order and ended up getting a refund after 2 attempts of ordering a light up mirror, I was originally send a globe, so my "mirror" was then sent via express post, I opened it, and to my suprise, another globe! I was starting to wonder if it was a build your own and i was being sent peices at a time! However I couldn't risk trying again as this was for my daughters 10th birthday in less then a weeks time now.
Like I said, staff via email and phone where very helpful and professional, however I now wont ever be ordering from giftbox online again.

16 april 2026
Betygsatt 5 av 5 stjärnor

Amazing customer service!!!

I purchased an item with a slight issue. I contacted Customer Service. This team was amazing! Jumped straight into action and sorted the issues immediately. The product is also fantastic just a small issue that was rectify with Giftbox quickly.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was very quick and convenient

It was very quick and convenient. The lady was very helpful as we have 2 stores in the same complex I wasn't sure what store it was.
Very quick and easy pick up. Checking I'd and email to confirm.

16 april 2026
Betygsatt 5 av 5 stjärnor

👌love this shop

Amazing online shopping

15 april 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Rayls, thank you so much for taking the time leave us a five-star review! We’re really glad you had an amazing experience on our Giftbox website :)

Betygsatt 5 av 5 stjärnor

I received my parcel very quickly and…

I received my parcel very quickly and am happy with what I bought

30 mars 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Simon, thank you so much for taking the time leave us a five-star review! We’re really glad that the delivery was fast and you are happy with your lava lamp :)

Betygsatt 5 av 5 stjärnor

Great service

Great service, easy done!!!!

19 oktober 2025
Logotyp för GiftBox

Svar från GiftBox

Hi Terry, thank you for taking the time to leave a five-star review and we are so happy to hear that you have had a positive experience with GiftBox Click and Collect!

Betygsatt 5 av 5 stjärnor

although my package was missing content…

although my package was missing content when i spopke to customer service and provided evidence of the missing item an tampered package . it was quick and easy to rectify the problem and a new item came just days later

14 april 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Jessica, thank you for taking the time to leave a five-star review! We’re really sorry to hear that your package arrived missing content and signs of tampering. We’re glad that our Giftbox customer service team was able to resolve the issue quickly to your satisfaction. We appreciate you bringing this to our attention and giving us the opportunity to make things right :)

Betygsatt 5 av 5 stjärnor

Love it

Love it, even got a free cup.

14 april 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Lavinia, thank you for taking the time to leave a five-star review! We’re glad to hear you love our slushie machine and the free cup, thank you for shopping with Giftbox :)

Betygsatt 5 av 5 stjärnor

Speedy delivery, awesome product

Speedy delivery, great product and fantastic packaging.

13 april 2026
Logotyp för GiftBox

Svar från GiftBox

Hi Sally, thank you for taking the time to leave a wonderful five-star review! We’re thrilled to hear you love our Giftbox lava lamp and that your order arrived quickly :)

Betygsatt 5 av 5 stjärnor

Lovely Customer Service Agents!

Giftbox has wonderful customer service, they kept me updated and well informed to what was going on with my order.

for context my order was a same day delivery but none of the products were in WA warehouses, Elora informed me that the package had been upgraded to express post - no additional charge.

Overall Elora was an absolute pleasure talking to and sweet! I've had both in store and online customer service both were exceeding expectations and satisfactory. such a lovely store!

8 augusti 2025
Logotyp för GiftBox

Svar från GiftBox

Hi Sherry, thank you for taking the time to leave a kind and thoughtful five-star review We’re thrilled to hear that you had such a positive experience with our Giftbox customer service, both in-store and online.
We’re especially glad our Online Giftbox team were able to assist you and keep you informed throughout your order. It’s great to know the express upgrade helped ensure everything arrived smoothly.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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