I had a great experience with Hippo Motor Group. A special thank you to my agent, Haseeb Safdar, who was extremely helpful, professional and supportive throughout the whole process. He listened to wha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from Hippo, love our car. Claire in customer service was very helpful.in sorting out a dealer to help with initial problem. Would recommend to anyone.
Car was delivered today by David L , was great and was very happy with car . Had such a great experience so far . Until tonight cars engine management light came on . I am hoping this can rectified qu... Se mer
Företaget har svarat
★★★★★ Quick and helpful delivery My car was delivered by Nick and the whole thing was quick and hassle-free. He walked me through the car, answered my questions, and made sure I knew how everything... Se mer
Företaget har svarat
Företagsinformation
- Bilhandlare
- också i
- Finansmäklare
- Leasing
- Återförsäljare av begagnade bilar
- Återförsäljare av motorfordon
Om Hippo Motor Group
Skrivet av företaget
Welcome to Hippo Motor Group
Hippo Motor Group is one of the UK’s leading automotive specialists, helping customers find, finance, lease and drive away in the perfect vehicle.
As a family-owned business with more than 60 years of experience in the motor trade, we’ve built our reputation on delivering expert advice, great value and a hassle-free experience from start to finish.
Whether you’re looking for:
- Personal car leasing
- Business car leasing
- Vehicle finance
- New and used cars
- Vans
- Prestige vehicles
Our award-winning team is here to help every step of the way.
From first enquiry to vehicle handover and aftercare support, we aim to make the whole process simple, transparent and enjoyable. Every vehicle prepared by Hippo goes through rigorous quality checks at our state-of-the-art preparation centre, giving customers confidence in their next vehicle.
We’re proud to support thousands of motorists across the UK with access to a wide choice of vehicles, nationwide delivery, dedicated account managers and flexible finance solutions.
If you’ve experienced Hippo Motor Group, we’d love to hear your feedback. Your review helps us continue improving and helps future customers choose a company they can trust.
The perfect vehicle. The right deal. The Hippo experience.
Kontaktuppgifter
Storbritannien
- www.hippomotorgroup.com
4,4
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 97 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Liam at Handover team Hippo Blackburn
Liam in the handover team was welcoming and reassuring. The handover with him was handled well despite him being on his own due to collegue illness.
26 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Mick,
Thank you for your fantastic feedback. We’re delighted to hear Liam was welcoming and reassuring during your handover. It’s especially great to know he handled everything so well despite being on his own due to a colleague’s illness. We’ll be sure to pass on your kind words to Liam.
Team Hippo
Thank you for a smooth transaction from…
Thank you for a smooth transaction from start to finish! I cannot thank Matt enough, he went above and beyond to help me out!
Thank you for Mark Cottam for delivering my fab new car also! What a great guy! Great experience all round! Thank you ☺️
26 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Carole,
Thank you for your fantastic feedback. We’re delighted to hear you had such a smooth experience from start to finish. It’s wonderful to know Matt went above and beyond to help you, and that Mark Cottam provided such a great delivery experience with your new car. We’ll be sure to pass on your kind words to them both.
We’re so pleased you had such a great experience overall. We truly appreciate your support.
Team Hippo
Garry delivered my car today
Garry delivered my car today. Very polite & friendly & knowledgeable. Answered all my questions effortlessly.
26 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Tracey,
Thank you for your fantastic feedback. We’re delighted to hear Garry provided such a polite, friendly, and knowledgeable delivery service. It’s great to know he was able to answer all your questions so effortlessly. We truly appreciate your kind words and support.
Team Hippo
Very good customer service from Liam
Very good customer service from Liam
26 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Sophie,
Thank you for your feedback. We’re delighted to hear Liam provided such great customer service. We’ll be sure to pass on your kind words to him.
Team Hippo
Alex was great in helping in finding me…
Alex was great in helping in finding me the right car , my only complaint was the whole process took about 3 weeks, David was great at the handover explained everything well , delighted with my car 🚗
24 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Elaine,
Thank you for your feedback. We’re delighted to hear Alex was so helpful in finding you the right car and that David provided a great handover, taking the time to explain everything clearly. We’re sorry the overall process took around three weeks, but we’re pleased to know you’re delighted with your new car. We truly appreciate your kind words and support.
Team Hippo
Joseph Grundy in the sales team…
Joseph Grundy in the sales team recently sorted me out a New business lease. Very accommodating, prompt at replying and always friendly and happy to help.
Thanks again
Laura
25 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Laura,
Thank you for your fantastic feedback. We’re delighted to hear Joseph Grundy provided such a friendly and helpful service while arranging your new business lease. It’s great to know he was accommodating and prompt in responding throughout the process. We’ll be sure to pass on your kind words to Joseph.
Team Hippo
Thanks to Alan I appreciate your…
Thanks to Alan I appreciate your excellent service and your customer service it was really good you explain everything easliy and with understand keep up the good work Alan.
25 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Nigel,
Thank you for your fantastic feedback. We’re delighted to hear Alan provided such excellent customer service and took the time to explain everything clearly and in a way that was easy to understand. We’ll be sure to pass on your kind words to Alan.
Team Hippo
Brilliant after care
I had a few issues with my vehicle and Morgan was an excellent after care consultant who sorted my issues in a very quick and efficient manners. Above all he listened. Brilliant person. 10 out of 10.
20 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Pat,
Thank you for your fantastic feedback. We’re delighted to hear Morgan provided such excellent aftercare support and resolved your vehicle issues quickly and efficiently. It’s especially great to know he took the time to listen and made such a positive impression. We’ll be sure to pass on your 10/10 feedback to Morgan.
Team Hippo
Delivery of my car was prompt
Delivery of my car was prompt. Paddy was helpful and friendly. He kept me informed every step.
25 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Samantha,
Thank you for your fantastic feedback. We’re delighted to hear Paddy delivered your car promptly and kept you informed every step of the way. It’s great to know he was so helpful and friendly throughout the delivery. We truly appreciate your kind words and support.
Team Hippo
Fantastic service by hippo they brought…
Fantastic service by hippo they brought my car to me talked about the car showed me everything
24 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Emma,
Thank you for your fantastic feedback. We’re delighted to hear you received such great service from Hippo and that our team took the time to bring your car to you and explain everything clearly. We truly appreciate your kind words and support.
Team Hippo
We arrange to pick our car up on…
We arranged to pick our car up on Tuesday morning at 11.00 but had to wait over 2 hours as it wasn't ready Finally sat down with the salesman who was-quite rude when I said could I pay with my card as I don't do Internet banking, my choice . He said twice well why dont
you do Internet banking then came back with a card machine when I asked for a manager . He kept saying I just want to go for my dinner !! Well we were hungry and thirsty too after waiting so long . We spent £23 ,000 on a car and we're treated like that not good customer service . We noticed alot of road noise so took it to national tyres today and the man said the 2 front tyres were very cheap unbranded budget tyres not what you expect on a Mercedes so now we've got to buy 2 new ones at a cost of £400 !! I will never deal with this company again worst experience ever
18 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi June,
Thank you for your feedback. We’re sorry that your collection experience did not meet our expected standard.
We have attempted to contact you by telephone to discuss your concerns but unfortunately were unable to reach you. We have also followed up with you by email regarding the points raised in your review.
We remain happy to discuss this with you directly should you wish to get back in touch.
Thanks,
Team Hippo
Excellent Customer Service
Very friendly and helpful dealing with customers. Warner Scholtz sorted me out with the right deal and helped me get the vehicle I wanted. Very good customer service, keep it up. I would highly recommend anyone to deal with him when purchasing a vehicle.
18 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Delroy,
Thank you for your fantastic feedback. We’re delighted to hear Warner Scholtz was so friendly and helpful throughout your experience and took the time to find the right deal for you. It’s great to know he helped you secure the vehicle you wanted and provided such excellent customer service. We’ll be sure to pass on your kind words to Warner. Your recommendation means a great deal to us, and we truly appreciate your support.
Team Hippo
Shocking experience
Hippo Peterborough. Shocking experience. I identified a car which met with my needs, Initial communication was good and even received a video albeit avoiding showing the damage to alloys, internal trim, boot and serious bonnet chips, 3 different tyre makes etc which became apparent during my physical inspection. Prior to inspection of the car I received no replies to requests for information re chips, scratches, dents to body work, trim or wheels. I paid the £99 reservation fee and having traveled to view the car, as mentioned above it was clearly badly mistreated by the previous company owners, the Salesman played issues down and had every excuse in the book for the reasons the car was in this condition. I was annoyed having travelled some distance to view the car, that its issues were not in the description or mentioned in a reply e mail etc. I raised these concerns and was made to feel my expectations of a 2yr old car having done 16K miles were unrealistic and its condition might be acceptable to others. I now know why the car hasn’t sold and it’s been on their books for so long. I would avoid Hippo and recommend greater honesty in representation cars condition. I still await my £99 “fully refundable” reservation fee.
20 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Rodney,
We’re very sorry to hear about your experience and appreciate you taking the time to raise your concerns.
We’re currently looking into your experience in full so we can understand what happened and where things may have fallen short. A senior member of our Customer Experience team will be in touch with you shortly once we have reviewed everything.
Thanks,
Chris – Customer Experience Manager
Josh was a great help when collecting…
Josh was a great help when collecting my car
23 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi,
Thank you for your feedback. We’re delighted to hear Josh was such a great help when you collected your car. We truly appreciate your kind words and support.
Team Hippo
Josh was brilliant
Josh was brilliant. From exchange to collection, completely hassle free. Would highly recommend.
23 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Nicole,
Thank you for your fantastic feedback. We’re delighted to hear Josh made the process completely hassle-free, from the exchange through to collection. Your recommendation means a great deal to us, and we truly appreciate your kind words and support.
Team Hippo
Liam did a great handover and sorted a…
Liam did a great handover and sorted a few minor issues I had with vehicle. Thanks for all your help Liam great job.
22 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi,
Thank you for your fantastic feedback. We’re delighted to hear Liam provided a great handover and was able to help resolve the minor issues you had with the vehicle. It’s wonderful to know he was so helpful throughout. We’ll be sure to pass on your thanks to Liam.
Team Hippo
The staff at hippo group have been…
The staff at hippo group have been fantastic from start to finish, really pleased and impressed with the service I received.
Especially George and Liam, can not thank you guys enough.
22 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Karen,
Thank you for your fantastic feedback. We’re delighted to hear the Hippo team provided such an excellent experience from start to finish. It’s wonderful to know George and Liam made such a positive impression and that you were so pleased with the service you received. We’ll be sure to pass on your kind words to them both.
Team Hippo
Sh*t company
12 augusti 2026
Omdöme utan inbjudan
I couldn’t recommend Matt from…
I couldn’t recommend Matt from Peterborough and Joanne from Blackburn enough, I will definitely be coming back to Hippo Motor group In the future!
22 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi Katie,
Thank you for your fantastic feedback. We’re delighted to hear Matt from Peterborough and Joanne from Blackburn provided such a positive experience. Your recommendation and plans to return to Hippo Motor Group in the future mean a great deal to us. We’ll be sure to pass on your kind words to them both.
Team Hippo
Fantastic service
Fantastic service! Very helpful, would definitely come back again.
21 augusti 2026
Omdöme utan inbjudan
Svar från Hippo Motor Group
Hi David,
Thank you for your fantastic feedback. We’re delighted to hear you received such helpful service and that you’d choose Hippo again in the future. We truly appreciate your kind words and support.
Team Hippo
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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