Po zgłoszeniu reklamacji, że nie otrzymałam zamówionej i opłaconej paczki oraz pobraniu z konta dodatkowych opłat (zrezygnowałam z subskrybcji po pierwszym pobraniu) dostałam miłą wiadomość dotyczącą... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I got scammed while I tried to purchase online on April and it been recurring deducting my money after 2 weeks please I need help to stop this.2 days back they deducted R166 but back then they have be... Se mer
Företaget har svarat
Hæver penge på konto selvom abonnement er annuleret. Skjuler sig under andet firmanavn med lagersalg (MaxiZoo). Som intet med det at gøre. Misforståelsen afhjulpet på bedste måde "Tak Ayla for din hj... Se mer
Företaget har svarat
I have contacted this company as Facebook ads are scams... offering a product for so much..but it is for a subscription to hightv products..after speaking to a very intelligent young man ..he said the... Se mer
4,1
Bra
191 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
a horrible experience
a horrible experience. You guys' deducted money from my account without my consent. I have never even been on your website, let alone buy anything but money was taken from my account, how? I don't know!!! why do you keep deducting my money from my acount
1 mars 2024
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Teo,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Grievance reviewedmy…
I spoke to the company about my grievance and these were considered and rectified Thank you
I still don’t know how or where I actually became a member though this is a total mystery!
22 februari 2024
Omdöme utan inbjudan
The manager is very responsive and trying to help
Oliver contacted me and it's helping and offered to resolve the situation. I will update the post if he actually make it work.
20 december 2023
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Carolina ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
So Oliver called me and apologised and…
So Oliver called me and apologised and refunded me. Needs saying that his answer alluded to a mistake I made TEMU was paid and this HighTV took money and said I had joined. Thanks for refund but no compensation for a nightmare couple of weeks and debates.
13 december 2023
Omdöme utan inbjudan
Svar från Hightvproduct
Dear janet,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email please make sure to check your inbox.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Svar från Hightvproduct
Dear AbdurrahmanUsman,
We understand the confusion you've experienced, and we'd like to provide some clarification about our membership model. The charge is part of Hightvproduct membership, which provides a range of benefits, including exclusive pricing on our products. It's important to note that this charge is transformed into credits in your account, which can be used for shopping on our platform. This means you can redeem these credits for a variety of products from our selection.
If there has been any misunderstanding or if you have further questions about how to use these credits or our membership concept, please feel free to contact our customer service team at support@hightvproduct.com. They will be happy to assist you and ensure you have a positive experience with our services.
Your satisfaction and trust are important to us, and we appreciate your feedback.
Best regards,
Oliver
FRAUD
This company is hiding behind great offers. Once you register for the bargain you'll subscribe with them. This is not obvious until the first email that you receive within a couple of hours reminding you of your monthly fee.
Before receiving the email I hadn't had any idea that I had subscribed with them.
I managed to cancel my membership but they wouldn't refund me the initial amount. AVOID them.
3 november 2023
Svar från Hightvproduct
Dear Katalin,
I'm sorry to hear about your experience. It appears there might have been some confusion about our subscription model. When you purchase a product at a discounted price on our website, you have the option to join our membership program, which comes with a monthly fee.
We apologize for any lack of clarity in the sign-up process. If you have canceled your membership and would like further assistance, please contact our customer support team at support@hightvproduct.com. They can address your concerns and assist you to the best of their ability.
We value your feedback and will work to improve the transparency of our offers. Thank you for bringing this to our attention.
Best regards,
Oliver
Customer satisfaction
Great customer service and understanding. Thank you for the courteous and efficient service in resolving my issue
1 november 2023
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Lisa ,
We understand the confusion you've experienced, and we'd like to provide some clarification about our membership model. The charge is part of hightvproduct membership, which provides a range of benefits, including exclusive pricing on our products. It's important to note that this charge is transformed into credits in your account, which can be used for shopping on our platform. This means you can redeem these credits for a variety of products from our selection.
If there has been any misunderstanding or if you have further questions about how to use these credits or our membership concept, please feel free to contact our customer service team at support@hightvproduct.com. They will be happy to assist you and ensure you have a positive experience with our services.
Your satisfaction and trust are important to us, and we appreciate your feedback.
Best regards,
Oliver
MASSIVE SCAM!!!
MASSIVE SCAM!!!
Told me I would get a free scooter and all I had to do was pay shipping next i new $10 went off my account
23 oktober 2022
Omdöme utan inbjudan
Svar från Hightvproduct
Dear NKB,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Betrug,nicht drauf reinfallen.Adresse…
Betrug,nicht drauf reinfallen.Adresse und Telefonnummer aus Zypern.
Konnte die Abbuchung noch rechtzeitig blocken.
18 augusti 2022
Omdöme utan inbjudan
Svar från Hightvproduct
Lieber Nicole ,
Ihr Feedback ist für uns von größter Bedeutung, und wir bemühen uns, auf Ihre Bedenken einzugehen.
Wir haben Ihnen eine E-Mail geschickt. Bitte überprüfen Sie Ihren Posteingang.
Sie können sich auch gerne an unser Kundendienstteam unter support@hightvproduct.com wenden, um weitere Unterstützung zu erhalten.
Ihr Vertrauen und Ihre Zufriedenheit haben für uns oberste Priorität.
Mit freundlichen Grüßen,
Ayla
unable to give 0 stars
unable to give 0 stars, absolute rip off - unfortunately my father accidentally signed up for this and was being charged £39 every two weeks for nothing!! nightmare to try and cancel and cost him over £100 before I was aware it had come out of his bank account :-(
15 augusti 2022
Omdöme utan inbjudan
Svar från Hightvproduct
Dear nicky,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Total con they charge you a delivery…
Total con they charge you a delivery charge of $2 but this is fake it is not a delivery charge it is a membership. The initial item was shown on a Currys page this company has nothing to do with Currys. Total rip off
24 juli 2022
Omdöme utan inbjudan
Svar från Hightvproduct
Dear John ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Ladri e truffatori
Hanno avviato l'abbonamento con un messaggio falso, riferito a tutt'altro acquisto; io come uno stupido ci sono cascato. Sono dei truffatori non date nessun dato, vi entrano sul conto e ve lo svuotano. Non capisco perché non vengono arrestati.
4 mars 2022
Omdöme utan inbjudan
Svar från Hightvproduct
Caro Claudio,
Il suo feedback è di estrema importanza per noi e ci impegniamo a rispondere alle sue preoccupazioni.
Le abbiamo inviato un'e-mail, si assicuri di controllare la sua casella di posta.
E si senta libero di contattare il nostro team di assistenza clienti all'indirizzo support@hightvproduct.com per ulteriore assistenza.
La sua fiducia e la sua soddisfazione sono le nostre principali priorità.
Cordiali saluti,
Ayla
Svar från Hightvproduct
Dear Luís ,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
This is a scam
This is a scam. They hook you by text as you have a delivery to pay for.
Watch out.
27 december 2021
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Scott,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They said that I won a Samsung S21 Pro…
They said that I won a Samsung S21 Pro in their raffle promo then they will charge you for $2 but when you ask the customer service they will tell you that $2 is for membership fee and you didn't won in a raffle promo. They will give you €50 free credits but when you place your order they always cancelled saying that your order is out of stock. I ordered 4 times but they always cancelled.
13 november 2021
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Mauricio,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@hightvproduct.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Eletronics website - dodgy or not?
This is a website which sells electronic products. I got 50 free credits from a random survey so made an account. What they do not tell you that in order to use these free credits, you need to buy a subscription, the cheapest being £2 - and this is non-refundable in their multitude of terms and conditions. I managed to cancel everything and get some refund, but shoppers beware - 'fast' delivery option did not get my products to me after 10 working days.
19 juli 2021
Omdöme utan inbjudan
Svar från Hightvproduct
Dear Vrushali Patil,
Thank you for sharing your experience, and I'm sorry to hear about the challenges you encountered. We want to clarify that we are not affiliated with the website you described, and we do not endorse such practices.
Your feedback is valuable, and we appreciate your vigilance in sharing your experience. If you ever have concerns or questions related to our services, please feel free to reach out to us. We are committed to providing trustworthy and transparent services to our customers.
We apologize for any inconvenience you've faced, and we are here to assist and ensure your satisfaction with our services.
Kind regards,
Oliver
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.