Have been buying from them for a couple of years now, they are simply fantastic great products, prices & customer service. A truely Great British Company. Try them your soon agree 100% Highly Recommen... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been trading with H.B for many years and have never been disappointed with the service. They are so helpful at all times. The emails are focussed and interesting and we always get updates on a... Se mer
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As always,great service,great product and communication and the delivery by dhl wasn’t bad this time,that was a bonus 🤣 My go to place when chocolate and outher items needed
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Great service and customer support, I received one damaged item, with images emailed to customer service a quick replacement next day. Brilliant keep the good work will be using this company from now... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
With 1,500+ ingredients from 90+ brands, Henley Bridge is the distributor of choice for chocolatiers, gelato artists, bakers and chefs.
Kontaktuppgifter
Unit 15, Cliffe Industrial Estate, BN8 6JL, Lewes, Storbritannien
- 01273 476 721
- hello@hbingredients.co.uk
- www.hbingredients.co.uk
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always on time
15 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Very helpful in choosing chocolate for…
Very helpful in choosing chocolate for our purpose. Delivery very quick
14 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Many thanks for the very speedy…
Many thanks for the very speedy replacement of one of my ingredients which was damaged in transit. Received the next day. Helpful and easy.
23 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Unfortunately most cones arrived…
Unfortunately most cones arrived broken. Not Hanley issue really as I’m sure they were packaged whole but clearly somewhere along the way 3 boxes I only got 25 full cones. I managed to adapt and make do with what was sent but need to think of how I can get these not cracked next time. I am between a 2/3 star.
10 juni 2026
Svar från Henley Bridge Ingredients
Good morning,
Apologies that you received part of your order damaged. With our new website, we did have an issue where fragile items were being ordered without the usual call to order option due to the fragile item policy.
We recommend fragile items are ordered in cases of 10 or more so they can be delivered on a pallet. You are welcome to order less than 10, but due to this being delivered via parcels, this would be at your own risk.
Please don't hesitate to contact us if you have any issues with future orders!
Kind regards
HB Team
prompt and good value
10 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Good experience
I had a good experience with this company. The products were very well packaged, arrived in time, good quality and condition.
I highly recommend Henley Bridge.
15 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Easy to order delivery is quick and the…
Easy to order delivery is quick and the chocolate is delicious
15 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Lower free delivery fees please.
Got everything I needed, at a reasonable price.
I feel the free deliveries should be £100, instead of £160.
That way I could buy more regular and so would others I know.
6 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Very quick dispatch and delivery.
14 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Always amazing.
10 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Great service and delivery very prompt…
Great service and delivery very prompt will definitely use them again
3 juni 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
I only received half the order and no refund
I only received half the order and i was not refunded!! I was left without what I needed for a very important party
9 juni 2026
Svar från Henley Bridge Ingredients
Good morning,
We are very sorry to hear that you were unhappy with our service. I can see that my colleague discussed this with you at the time and the delivery was made in full on the 11th of June.
We do our best for all deliveries to go smoothly, but as we use third party couriers, occasionally we do experience issues.
We are very sorry that you were affected by delivery delays on this occasion.
Please let us know by emailing or calling us if there is anything else we can do for you.
Kind regards
HB team
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Great service and delivery :-)
29 maj 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
paste for Soft Ice cream
I purchased a paste in Chocolate flavour and is as expected and the flavour is real good.
I use it to made soft Ice cream in chocolate flavour. I could happily recommend the article and surely buy again.
28 maj 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
Great experience
Delivered on time, well packaged. Good BEst before dates as requested.
Thanks.
Belcolade chocolate is excellent product.
28 maj 2026
Svar från Henley Bridge Ingredients
Thank you so much for leaving a good review. We really value your feedback!
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