Hazelton's has a great selection of gift options at every price point. The gift baskets/arrangements make me proud to send and are impressive to receive. The ordering process and ability to substitu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was a wonderful experience! It was a late night decision for a next day delivery to my sister for her anniversary. Although I made an error with the address, it was suspected and a hazelton rep... Se mer
I ordered a kosher gift basket with a few add-ons, including an Aloe Vera plant, as a gift for my son. Almost nothing received was kosher, and about 90% of the items were low-quality replacement subst... Se mer
I live in the Caribbean and have used Hazelton’s to send gifts to friends and family in Canada. Always accurate, easy to use site. Delivery usually ahead of schedule. I will continue to use this compa... Se mer
Företagsinformation
Skrivet av företaget
Gift baskets shipped Across Canada, USA. Local customers since the 1980s.
Kontaktuppgifter
130 Sparks Avenue Suite 102, M2H 2S4, Toronto, Kanada
- 416-837-8811
- customerservice@hazeltons.ca
- www.hazeltons.ca
4,1
Bra
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 5 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service!
16 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Hi Dank, thank you for your review!
We were so pleased with the basket sent…
We were so pleased with the basket sent to the family. They thought it was perfect.
The process of ordering was easy and we will use your services again. Thank you.
12 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your kind words! We’re delighted to hear the basket was perfect for the family and that the ordering process was easy. We truly appreciate your trust and look forward to helping you again in the future.
Svar från Hazelton's Canada
Hi Peter, thank you for your review!
Thankyou for the cake for our daughter…
Thankyou for the cake for our daughter it was truly amazing and taste was brilliant.
Most definitely will reffer more friends 🧡
14 december 2025
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your lovely feedback! We’re happy to hear the cake for your daughter was truly amazing and tasted brilliant. We look forward to seeing you again!
The whole process was very smooth and…
The whole process was very smooth and well-managed. I accidentally selected the wrong payment method, but they kindly guided me through correcting it. The gift arrived right on time and my son absolutely loved the items included.
14 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your thoughtful review! We’re happy to hear that the process was smooth and that our team could help you quickly correct the payment method. It’s wonderful to know the gift arrived on time and that your son absolutely loved the items. We truly appreciate your support!
Excellent service & communication
Excellent service & communication. My daughter loved her gift.
14 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Hi Lucie, thank you for your positive feedback! We are happy that your daughter loved the gift that was sent to her. We hope to see you again.
The recipient loved his “Golf Basket”
The recipient loved his “Golf Basket”! He sent me photos and they showed all the items as I expected. The delivery was exactly as specified. Everything worked out beautifully.
11 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your wonderful feedback! We’re thrilled to hear the recipient loved his Golf Basket and that everything arrived exactly as expected. It’s great to know the delivery went just as specified and that everything worked out beautifully. We truly appreciate your support and look forward to helping you with your next gift!
Choice of Courier
This review is not so much based on the product but how the business elects to ship through third party couriers such as OnTrac. A quick search would reveal that not a single positive review has ever been given to this courier yet they still utilize them. Having a small window of 02 days, I had a package sent to the hotel where my wife was staying. Hazeltons allowed me to select next day shipping even though I knew it most likely would be the following day (which would have been fine). Utilizing OnTrac’s tracker, I saw the estimated date of delivery was going to be on the second day of the 2 day window, which again was fine. That second day came around and the tracking changed to “out for delivery” in the morning. The whole day went by until almost 9pm when the status was changed to “unable to deliver do to business closed”. Obviously this is a lie since the delivery address is a 24hour staffed hotel in downtown San Francisco, but lying seems to be common from OnTrac. Eventually the package did get delivered the following evening, or so the update claims, yet by that time my wife was no longer there to receive it. You may argue that this review is unjustified to be giving to Hazeltons but again, if you are a company as large as this and you elect to use subpar means to get your product onto the hands of your customers, that burden ultimately falls on you.
13 februari 2026
Omdöme utan inbjudan
As usual the service was excellent
As usual the service was excellent
9 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you for the positive feedback Twaher! We hope to see you again!
Convenient, quick, and a nice selection of gifts
I was very happy to discover the service as I like to send gifts to my Canadian friends and family even though I live in the US. I’ve tried other services, but I found this one to be very timely and to offer a nice selection of gifts. I will definitely use them again and recommend them to others.
10 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your kind words! We’re delighted to hear that you found our service helpful for sending gifts to your Canadian friends and family from the U.S. It means a lot to us that you found our delivery timely and enjoyed our selection. We truly appreciate your recommendation and look forward to helping you celebrate many more special moments!
The only problem was it didn’t arrive…
The only problem was it didn’t arrive at the time I requested but the items were extraordinary
16 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Hi Blessing, thank you for your honest feedback. We sincerely apologize that the delivery did not arrive at the exact time requested. We understand how important timing can be. Though we’re truly glad to hear you found the items extraordinary. We appreciate your understanding and your support, and we hope to provide a seamless experience for you next time.
Valentine's Day Failure
I placed an order to arrive the day before Valentine's Day, but not only was it late, it didn't even arrive before Valentine's Day. The website showed no tracking for the delivery, and customer service was only reachable by Chat. The customer service rep couldn't give me any info on the package other than it has a shipping label. I then asked for a refund and they said they couldn't give a refund because the package was late. RIDICULOUS AND HORRIBLE CUSTOMER SERVICE
14 februari 2026
Omdöme utan inbjudan
Terrible experience! Run away!
Terrible experience. I paid quite a good amount of money for a very bad service. How come Trustpilot summarises this as 4.2? Don't be fooled look at the whole distribution, 74% give one star and still a lot in January 2026. My parcel didn't arrive or was stollen, no photo proof of delivery from Canpar (1.1 star on Trustpilot) and no real concern from Hazelton's .... don't care! Basically.....so run away from Hazelton's
12 februari 2026
Omdöme utan inbjudan
Good service
Delivery was efficient and on time. But the gift card was torn when it arrived to the recipient’s address
7 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you for your feedback. We’re glad to hear the delivery was efficient and on time, but we’re very sorry to learn that the gift card was torn upon arrival. That’s certainly not the experience we want for you or your recipient. We appreciate you bringing this to our attention and will review our packaging process to help prevent this in the future.
Selections were great and website was…
Selections were great and website was very easy to use.
6 februari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Hi Jessica, thank you for the feedback!
Horrible
Horrible, gift basket not delivered, no confirmation for apparent pick up, only partial refund offered
1 januari 2026
Omdöme utan inbjudan
We have used you a few times and never…
We have used you a few times and never have to worry
30 januari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your continued support! It means a lot to hear that you can rely on us without worry. We truly appreciate your trust and look forward to helping you with many more gifts in the future!
Great customer service and quality gift basket contents
I was pleased that with Hazeltons I could completely curate my own basket with exactly what I wanted in it.
My gift was to a hospital unit that cared for my mother. When I checked in to make sure that the basket was received, I was happy to know they were thrilled with the contents and very appreciative.
I did have to call customer service for an error I made when creating the basket and they were happy to fix it before it went out. I had questions about ingredients and allergies and the rep I spoke to was very helpful and got back to me in a timely fashion. All in all a great experience and will be using them again.
27 januari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for sharing your meaningful experience. We’re truly honored that you chose Hazelton’s to send a curated gift to the hospital unit that cared for your mother. We’re so glad to hear they were thrilled with the basket and appreciative of the contents.
It’s also wonderful to know our customer service team was able to assist you quickly with your order changes and ingredient questions. Providing helpful, timely support is very important to us. We sincerely appreciate your trust and kind words, and we look forward to seeing you again in the future.
Fast and reliable
Fast delivery, gift basket looked just like photo, great price
27 januari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your great feedback! We’re delighted to hear the delivery was fast, the basket looked just like the photo, and that you found it to be a great value. We truly appreciate your support and look forward to seeing you again!
Lovely gift presentation with quality…
Lovely gift presentation with quality products.
27 januari 2026
Omdöme utan inbjudan
Svar från Hazelton's Canada
Thank you so much for your kind review! We’re delighted to hear you loved the gift presentation and the quality of the products. We truly appreciate your support and we hope to see you again.
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