I feel always that whoever I speak to they take a personal interest and care to ensure that they provide you with the best advice and make the best arrangements. You are treated as if you are a perso... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We walked in off the street and had attention and assistance immediately. Paul had great patience and made sure we looked at various options before booking a holiday for four to Iceland. We have pea... Se mer
Företaget har svarat
the personal touch. having seen the manager Paul for nearly 16 years and always had first class service and lots of help getting the best available cruises. would always recommend Paul.
Företaget har svarat
We’ve booked another holiday (this time multi centre) through Paul at Hays Winchester. His extensive knowledge and excellent after-sales service are the reasons we continue to consult and book with hi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
26 The Square, SO23 9EX, Winchester, Storbritannien
- 01962 853300
4,9
Utmärkt
448 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Was very kind and helpful
Zoe was very friendly and helpful i would happily recommend the service for anyone planning to go on a trip she made the whole process easygoing and stress free she is also very funny and nice to be around
28 april 2026
Svar från Hays Travel - Winchester
Hi!
Thank you so much for your review, I'm so pleased we managed to get it sorted for you. I hope you have the best time please please please come back and show me photos and tell me about your time there!
Kind regards,
Zoe.
Excellent service.
Claire was fantastic... totally understood what we needed and was able to deal with 4 travellers, even though 2 were not present and not immediately available to complete the booking at the time. Despite this, by the middle of the afternoon, everything was in place and booked. Claire' patience and understanding made for a totally hassle free experience.
26 april 2026
Svar från Hays Travel - Winchester
Thank you for your lovely review and kind words Gary. I really do appreciate it. I was so pleased we could get it booked for you all. Thank you for your patience whilst we got everything pulled together, and I know you will have the best time on your break away. Thank you again Claire.
So impressed with Claire & Paul on…
So impressed with Claire & Paul on booking our p& o cruise for nxt yr.
Very professional & caring.
Learnt so much about booking tours & excursions.
Certainly was a pleasure booking with them
19 april 2026
Paul as usual is fantastic
28 mars 2026
Svar från Hays Travel - Winchester
Thank you for taking the time writing your kind words. The villa looks amazing that you are going to stay in and you should be able to get some winter warmth to enjoy. Paul
Good experience Paul is so efficient and friendly…
Paul is so efficient and friendly always goes the extra mile
27 mars 2026
Svar från Hays Travel - Winchester
Thank you for the review, and it was so nice seeing you and to hear that Great grandchild is happening soon as well. You will have to get all of those cuddles from them. Paul
all good we got exactly what we wanted
all good we got exactly what we wanted. Friendly, helpful!!
26 mars 2026
Svar från Hays Travel - Winchester
Thanks for the kind words, I am really glad that I could get that holiday for you and to fly from Southampton is that win win situation. There is so much for you to experience where you are staying and the hotel is so close to everything. Thanks Paul
Very friendly and helpful and explained…
Very friendly and helpful and explained everything in detail, nothing was too much trouble , Ruby is a great asset to the company
11 mars 2026
Svar från Hays Travel - Winchester
Thank you so much for your kind words! It really means a lot to hear that you felt well looked after. I’m always happy to take the time to explain everything clearly and make sure you feel comfortable with the process. It was a pleasure helping you, and I truly appreciate you taking the time to leave such a lovely review. Thanks again! - Ruby
A lovely friendly,helpful and…
A lovely friendly,helpful and professional company. I've booked always from Winchester branch who are great.
Thank-you for all your help Paul and Alison
1 mars 2026
Svar från Hays Travel - Winchester
Wow, thank you every so much for the kind words, it will be a nice time for you and the grandkids on that cruise. With so many onboard activities on offer everyone will have a great time and what a way to celebrate that certain birthday.
Zoe our travel agent was so helpful,and…
Zoe our travel agent was so helpful,and as we are elderly she went above and beyond to sort out a holiday for us .thankyou zoe
25 februari 2026
Svar från Hays Travel - Winchester
It was so lovely meeting you and appreciate your kind words! I'm so happy I could provide support and find the perfect holiday, I hope your family enjoy it just as much as we planned .
Kind Regards - Zoë.
Very helpful lady at Winchester branch…
Very helpful lady at Winchester branch so great customer service and good price
15 februari 2026
Svar från Hays Travel - Winchester
Thank you so much for your kind words! 😊
I’m so pleased I could help you at our Winchester branch and that you were happy with the service and the price. It was a pleasure assisting you.
I really appreciate you taking the time to leave a review, and I look forward to welcoming you back in the future! - Ruby
Staying in Berlin
Zoe dealt with all our enquiries and was very helpful and informative. Nothing was too much trouble. Follow up emails and phonecalls to all our questions. A very efficient young lady. A credit to your company.
13 februari 2026
Svar från Hays Travel - Winchester
You where such a pleasure Julia, I appreciate the time you've taken to write such a nice review and can't thank you enough. I hope you and your friends have the best time and i will speak to you soon! - Zoe :)
Together with Quotes from both Paul and…
Together with Quotes from both Paul and Alison our enquiry was handled in a friendly, efficient and professional manner, to which we have become used to over the years with Hays Travel, and a Booking was made.
Thanks Paul for the handling of the Evac situation with my dear Wife, i now hear that it has been resolved, so thankyou a
17 februari 2026
Svar från Hays Travel - Winchester
Thank you writing your review and we are glad that we were able to assist you with your cruise booking. Very glad we were able to get you the last evac chair for the cruise.
First rate service as usual
First rate service as usual. Used them for years, always helpful, never a problem.
10 februari 2026
Svar från Hays Travel - Winchester
Thank you for your kind comments, lovely to see you both
I was happy with the help!!
14 februari 2026
Svar från Hays Travel - Winchester
Hi John, thank you for the kind words and to fly from Bournemouth just makes holiday stress free from the start. It will be nice to get some of that yellow thing in the sky called " sun"
Excellent attentive and knowledgeable service - Norwegian cruise booked!
Service was very good indeed, Paul was extremely helpful and personable and we decided to book our first cruise after discussing with Paul.
5 februari 2026
Svar från Hays Travel - Winchester
Wow, thank you for taking your time writing your review and really glad we could assit you with this cruise. Travelling up the Norwegian Coast line with all its scenery is amazing.
Ruby was very helpful and friendly and…
Ruby was very helpful and friendly and we were very pleased with the results.
31 januari 2026
Svar från Hays Travel - Winchester
Thank you so much for your kind words! I’m really glad I could help and that you were pleased with the results. It was a pleasure working with you, and I truly appreciate you taking the time to share your experience. I look forward to helping you again in the future! - Ruby
Great and kind staff
We booked our honeymoon through hays and we were welcomed by Ruby who helped us find a beautiful hotel and location. Ruby was incredibly thoughtful and honest when giving recommendations and we are soo incredibly grateful. Thank you Ruby for helping us plan our honeymoon, we are soo grateful for all you did.
6 februari 2026
Svar från Hays Travel - Winchester
Thank you so much for taking the time to leave such a kind review. I’m delighted to hear that you were pleased with the hotel and for your honeymoon. It was a pleasure to help plan such a special trip, and I truly appreciate you trusting me with your arrangements. I wish you both a wonderful honeymoon and all the very best for the future. - Ruby
Getting the holiday right
Booking the holiday with ease was an enjoyable experience , they clearly know how to treat customers.
3 februari 2026
Svar från Hays Travel - Winchester
Thank you so much for your lovely feedback! We’re really happy to hear that you found booking your holiday easy and enjoyable. Looking after our customers means a lot to us, so your kind words truly made our day. We hope you have a fantastic holiday and look forward to helping you again in the future! - Ruby
Excellent
Walked in off the street with questions. Came away with possibilities and next day booked. Claire was patient, informed, competent and all over helpful. She got my custom , and I feel ‘looked after’. Nothing is too much trouble.
5 februari 2026
Svar från Hays Travel - Winchester
Thank you for your lovely review and kind words. I am so pleased that I could help you find your holiday and help with all the information and answer all your questions. It was a pleasure to help and look after you. Thank you for booking and we are always here when you need us. Thank you again, Claire.
Brilliant customer service
Brilliant customer service
Always very helpful and a lovely atmosphere in the Winchester branch.
30 januari 2026
Svar från Hays Travel - Winchester
Thank you for taking the time with your review and flying from Bournemouth just adds to that enjoyment for the mother and daughter holiday. Let's hope between now and then Mr M can work out the microwave so he doesn't starve.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.