We walked in off the street and had attention and assistance immediately. Paul had great patience and made sure we looked at various options before booking a holiday for four to Iceland. We have pea... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
the personal touch. having seen the manager Paul for nearly 16 years and always had first class service and lots of help getting the best available cruises. would always recommend Paul.
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Claire was what made the "Hays"expierience special. The whole Team at Winchester deserve mention they are all wonderful and prepared to go above and beyond to find the perfect get away. We will be u... Se mer
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Very welcoming, friendly and professional and polite. Also nothing was too much trouble and explained everything in simple terms.
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
26 The Square, SO23 9EX, Winchester, Storbritannien
- 01962 853300
4,9
Utmärkt
447 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and knowledgeable.
Helpful, friendly and knowledgeable. Prepared to listen to concerns, investigate and respond.
27 juni 2026
Svar från Hays Travel - Winchester
Many thanks for the kind words and Claire was so pleased that she was able to help you with your travel plans to South America. Your itinerary looks amazing and please let us know once you get back how it went.
Svar från Hays Travel - Winchester
Thank you for the kind words and it was really nice seeing you again. To go cruising from Southampton just makes that start relaxing, the itinerary looks amazing. Paul
Paul was so helpful and efficient in…
Paul was so helpful and efficient in finding out the best flights for me to Shetland in early September.
Tickets came through very promptly too.
18 juni 2026
Svar från Hays Travel - Winchester
Thank you for your comments
I was looking for ideas for a holiday…
I was looking for ideas for a holiday to celebrate a special birthday. I had no idea where or what I wanted but just wanted an inspiration. Zoe listened carefully to me and provided me with some brochures with suggested destinations. and said she would prepare me 3 quotes. All the time she was very patient. We talked about the difference between half board and fully inclusive, type of accommodation I liked and the flying time to destinations. I mentioned that I had looked at Sandals but she suggested I looked at beachcomber. Various options caught my eye and she suggested that she could ring Beachcomber and see if there were any special offers available. It was through this conversation that I settled on a 2 centre holiday to the Seychelles. It was wonderful to deal personally with an assistant who listened and acted on my thoughts. Nothing was rushed and I didn’t feel pressurised. It was just a very pleasant experience. Zoe careful explanation of all the T& cs should be commended and her ability to ask about transport to the airport, currency and payment options was very thoughtful
20 juni 2026
Svar från Hays Travel - Winchester
Thank you for taking the time writing your kind words about Zoe, she was so proud and happy that she managed to get your amazing holiday all sorted for you. Beachcomber Holidays are an amazing company to travel with. We will pass on to Zoe your review once she gets back from her own holiday.
Not at all rushed and very knowledgeable .
Paul gave us a lot of his time and was extremely helpful, with good suggestions. There was no rushing us.
12 juni 2026
Svar från Hays Travel - Winchester
It was nice seeing you the other day and I was so surprised with that saving the cruise company gave you. The itinerary looks amazing and all you need to do is choose your excursions to enhance the cruise. Hope to see you soon.
Very helpful and supportive staff
Very helpful and supportive staff. Patient and understanding. Knowledgeable. To be recommended and we'll be using again.
11 juni 2026
Svar från Hays Travel - Winchester
Thank you for your kind review. It was a pleasure to be able to help you put together your holiday, it is always nice to help customers build a holiday to include everything you are wanting from it. It is a pleasure to look after you and hope you enjoy your holiday when it comes round. Thank you again for your lovely review. Claire.
We are happy to have booked a cruise.
11 juni 2026
Svar från Hays Travel - Winchester
Thank you for the kind words and glad that we could help you with your cruise bookings. It will be nice to have 2 cabins with balconies on either side of the ship so you will both be able to share the sun at different times of the day from each others cabin.
Another holiday booked with the…
Another holiday booked with the excellent advice from Paul for where to book. Paul really understands what we like and always delivers.
7 juni 2026
Svar från Hays Travel - Winchester
Glad I could help you with the planning of the holiday and with the suggestions made I knew that the ideas given to you would tick each box for your holiday needs. Even the dates worked out so hubby gets back in time for his concert the next day. Hope the family wedding goes well in a couple of weeks.
Paul at hayes Winchester is amazing…
Paul at hayes Winchester is amazing just booked 2 nd cruise with him he has so much patience and knowledge advising us in all our questions never felt rushed will always go there felt like he listens and you feel he wants you to have the best time even acknowledging our 2yr old granddaughter and talking to her
7 juni 2026
Svar från Hays Travel - Winchester
Thank you for taking the time writing your kind words, I was so glad that we were able to help you with the family cruise and glad we got those cabins in the right location. It will be amazing and for you to get those early morning visits via the balcony from the grand daughter just makes it all the better. Enjoy your next holiday to Majorca.
Excellent as usual
Excellent as usual. We have used this company for many years and always found them efficient and helpful .
23 maj 2026
Svar från Hays Travel - Winchester
Thank you for taking the time with your kind words, we know how you like to be away over the festive season on your favourite cruise ship and to get that particular cabin will help you get that wintersun. Paul
Svar från Hays Travel - Winchester
Thank you for your lovely comment was a pleasure arranging your cruise
I have used Winchester Branch several…
I have used Winchester Branch several times and
always found them very helpful knowedgeable
pleasent.
12 maj 2026
Svar från Hays Travel - Winchester
Thank you for allowing us to help you with your UK Coach Holiday. It is so relaxing for you to be able to be picked up from Winchester and enjoy the scenery to Norfolk and the Broads .
Great customer service
Went in to book a city break for myself and my wife. Paul took his time to put together everything for me. I didn’t feel I was being rushed into anything. Great customer service. Thanks
10 maj 2026
Svar från Hays Travel - Winchester
Thank you for taking the time with your kind words. Really glad that we could help you with the city break to Granada. You will have to let us know how it went. Thanks Paul
First class service as always the staff…
First class service as always the staff go out of their way to make our visits to Winchester shop everything we expect 👍
16 maj 2026
Svar från Hays Travel - Winchester
Thank you for the kind words and it so nice seeing you. The cruise looks amazing and with the various ports of call the itinerary looks amazing. Once again thanks for the booking. Paul
As usual everything was hassle free
As usual everything was hassle free, booking sorted with efficiency, excelent.
17 maj 2026
Svar från Hays Travel - Winchester
Thanks Rod for the review, flying from Bournemouth just starts that holiday off nice and relaxed. It wont be that long to it happening and the property is so close to everything. Paul
Egyptian Holiday
Welcoming. Extremely helpful, stuck to the point and didn't try to oversell our requirements.
12 maj 2026
Svar från Hays Travel - Winchester
Hiya,
Thank you so much for your review, it really means a lot. I'm glad we where able to help you anything else you need please let us know :)
Kind Regards - Zoe.
Excellent speedy and client centred …
Excellent speedy and client centred service as always from a wonderfully helpful team.
12 maj 2026
Svar från Hays Travel - Winchester
Thank you so much for your kind words, we all appreciate you both so much that you stay Loyal to Hays Travel Winchester. We will speak soon!
-Zoe
Svar från Hays Travel - Winchester
Thank you very much for the kind words! I am glad you are able to join your friends on their cruise and your operation went well :)
-Paul
I had a small query with my booking
I had a small query with my booking, it was sorted straight away and paperwork ready to pickup later that day.
1 maj 2026
Svar från Hays Travel - Winchester
Thank you for taking the time writing your review and Alison was very happy to help you with your cruise. Getting that right cabin is always important
Was very kind and helpful
Zoe was very friendly and helpful i would happily recommend the service for anyone planning to go on a trip she made the whole process easygoing and stress free she is also very funny and nice to be around
28 april 2026
Svar från Hays Travel - Winchester
Hi!
Thank you so much for your review, I'm so pleased we managed to get it sorted for you. I hope you have the best time please please please come back and show me photos and tell me about your time there!
Kind regards,
Zoe.
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