Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Se mer
Företaget har svarat
Emma was lovely and patient with us while we decided on which holiday, found a great one and good price.
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
49 Union Street, TQ1 1ET, Torquay, Storbritannien
- 01803 896927
4,9
Utmärkt
627 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service booked two cruises with…
Great service booked two cruises with Carly only went in for one 😆
7 oktober 2025
Svar från Hays Travel - Torquay
Good afternoon, thank you for your kind comments and 5* review.
Always a pleasure booking your cruises for you.
Best wishes
Carly x
Another booking made easy
Another booking made easily with help from the knowledgeable staff.
14 september 2025
Svar från Hays Travel - Torquay
Thank you for your lovely review, we're really happy we were able to make booking your holiday an easy process. We hope you're looking forward to your trip! Best wishes, Ruth :)
Helpful experience with Ruth at Torquay
We where very pleased with Ruth at your Torquay branch, she was very helpful and sorted everything out for us.
16 september 2025
Svar från Hays Travel - Torquay
Thank you so much for your lovely review - we're very happy to have been able to get everything sorted for you. We hope you're looking forward to your trip to Lanzarote. Best wishes, Ruth :)
I had a wonderful experience kylie at…
I had a wonderful experience kylie at your Torquay beach was so helpful as I was very lucky to win my holiday from a company called competition fox 🦊 unfortunately the date I had won coincided with a holiday previously booked and kylie managed to find me a different date she was so lovely and upbeat and I can’t thank her enough for doing this for be massive well done
24 september 2025
Svar från Hays Travel - Torquay
Thank you so much for your lovely review - we're so happy to have been able to get your holiday sorted for you, and we hope you're really looking forward to it. Best wishes, Carly :)
Always helpful and service with a…
Always helpful and service with a smile. Very knowledgeable too
7 september 2025
Svar från Hays Travel - Torquay
Good Afternoon Mr Richardson, thank you for your 5* review and kind comments.
Always a pleasure booking your holidays, we hope you have a lovely cruise.
Best wishes
Emma J
Svar från Hays Travel - Torquay
Good morning Vicki, thank you for your 5* review and your kind comments.
We hope you and your friends have an amazing time visiting the sights in Prague.
Best wishes Ruth
Made booking a holiday easy
Made booking a holiday easy. Carly made us very welcome and found the ideal holiday for us.
4 september 2025
Svar från Hays Travel - Torquay
Thank you for your lovely review, I'm glad we were able to make the process an easy one! We hope you're looking forward to your holiday! Best wishes, Carly :)
My Paris holiday
I saw Emma and once again she sorted out another lovely holiday for me - this time to Paris in the Spring. Emma took into account all that I asked her and found a really great deal for me. I know now that everything is sorted out for me, even booking in will be done. I have only ever received really excellent service at Hayes Travel and this is why I always use them for worry free holidays.
10 september 2025
Svar från Hays Travel - Torquay
Thank you so much for your amazing review, we really appreciate the feedback. We're glad to have made your booking process nice and easy, and hope you're looking forward to your holiday to Paris! Best wishes, Emma :)
Happy Traveler I really found the travel agent very…
I really found the travel agent very welcoming and very supportive recognising what I wanted from my holiday and try to get me the best offer that she could.
3 september 2025
Svar från Hays Travel - Torquay
Good Afternoon,
Thank you very much for your kind comments & 5* review we really appreciate it.
We hope you have a lovely time at Disney making memories with your family.
Best wishes, Emma
Canary islands
Your staff are so helpful and knowledgeable to sort out all aspects of our holiday.
As we have used this office , we would always use them for any future holidays
28 augusti 2025
Svar från Hays Travel - Torquay
Good Morning Mr Porter,
Thank you for your wonderful review
We hope you enjoy your holiday and cant wait to hear all about it soon !
Best Wishes
Jasmine
Ruth in your Torquay branch has been…
Ruth in your Torquay branch has been patient, knowledgeable and helped us make the right choices for what we were looking for at a reasonable price, with the benefit of flying out of a local airport. Thank you Ruth we really appreciate your time and the efforts to meet our needs, can’t wait to go now!
4 september 2025
Svar från Hays Travel - Torquay
Good Morning Sarah,
Thank you for your kind words and lovely review.
I hope you have a wonderful holiday and cant wait to here all about it soon !
Best wishes
Ruth :)
Holiday booked efficiently.
3 september 2025
Svar från Hays Travel - Torquay
Good Afternoon Derek ,
Thank you for giving the 5 star review .
I am glad we were able to book this for you and that you found our service helpful
Kind regards
Jasmine
Very friendly
Very friendly, but professional, and answered all our questions. Great service.
29 augusti 2025
Svar från Hays Travel - Torquay
Thank you Mrs Pettet for the 5 star review and lovely comments it is very much appreciated. I hope you have a lovely time on your Caribbean cruise, it will be here before you know it :)
Best wishes
Abbie
Easy to book the cruise Ruth helped us
30 augusti 2025
Svar från Hays Travel - Torquay
Thank you for your 5 start review it is very appreciated. I'm glad we were able to get this booked for you and I hope you have an amazing time.
Best wishes
Ruth
Professional and knowledgeable. Best in the business
Ruth at the Torquay branch has gone out of her way to find a trip that’s tailored to our needs and has been really helpful and professional
31 augusti 2025
Svar från Hays Travel - Torquay
Thank you for your 5 star review and lovely comments it's very much appreciated. I am glad we were able to find you your dream holiday and I can't wait to hear all your stories upon your return.
Best wishes
Ruth
Everyone was so helpful. Always chose hayes travel for holidays. They always go above and beyond to help you.
Everyone was so helpful
28 augusti 2025
Svar från Hays Travel - Torquay
Good afternoon Carol ,
Thank you for your kind words .
We are so glad you have enjoyed your experiences with us at hays travel Torquay and hope you continue to love your holidays booked through us :)
Best wishes
Jasmine
Excellent service from Emma x
28 augusti 2025
Svar från Hays Travel - Torquay
Good afternoon Melanie,
Thank you for your kind review , i hope you have a lush time !
Kind regards
Emma
Really great service from Parker
Really great service from Parker, helping to book a Cruise.
29 augusti 2025
Svar från Hays Travel - Torquay
Good afternoon Mark,
Thank you for your lovely review ,
I hope you enjoy your cruise !
Best wishes
Parker
Excellent Help and great friendly staff
Always have used Hays . Staff so friendly and they know exactly what they are doing so makes it more of a relaxing knowing everything is being done to make holiday stress free.
A good company highly recommended you .Thankyou
21 augusti 2025
Svar från Hays Travel - Torquay
Good morning Andrea,
Thank you for your kind words .
We are so glad that you feel that our service at hays is helpful and that we are able to find perfect holidays for you , stress free.
Kind regards .
Emma :)
Svar från Hays Travel - Torquay
Thank you for your lovely review, and for coming in to see us. We're glad we were able to make sure you're covered, for your upcoming holiday! Best wishes, Ruth :)
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