Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As always, excellent service. Nothing is too much trouble, it's so lovely to be able to go in store and be treated as friends and not 'just' customers, even had a cuppa and bikkies. It's no coincide... Se mer
Företaget har svarat
We wanted a warm holiday going from Exeter as we only had a week free. Jasmine was excellent at finding options for flights and hotels. Jasmine was very professional and helpful and made us feel ver... Se mer
Företaget har svarat
We were served by Ruth in Torquay Hayes travel, she was very friendly and so knowledgeable about the countries and areas that would suit my husband and I. After spending several holidays in the canne... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
49 Union Street, TQ1 1ET, Torquay, Storbritannien
- 01803 896927
4,9
Utmärkt
626 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always deal with Ruth
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Always the professional and friendly
29 augusti 2026
Svar från Hays Travel - Torquay
Thank you for your 5 Star review, It is always a pleasure booking your holidays! I hope you are looking forward to Edinburgh ! Best Wishes, Ruth :)
all good thanks 🤩 holiday booked with…
all good thanks 🤩 holiday booked with Ruth
all booked up in 10 minutes, she helped me with the app, explained everything.. top service
27 augusti 2026
Svar från Hays Travel - Torquay
Thank you for your 5 star Review, I hope you are looking forward to your holiday to Majorca! Best Wishes, Ruth :)
Booking last minutes holiday…
Emma was very helpful and listened to what we would like from our holiday, booking was smooth and service was excellent.
22 augusti 2026
Svar från Hays Travel - Torquay
Thank you for your lovely comments. I am glad we was able to find something and get it all booked for you. Hope you have an amazing time in Zante.
Emma :)
Jasmine was extremely helpful.
Jasmine was very helpful pulling out all the stops to help me get the holiday I wanted. Well done Jasmine.
11 augusti 2026
Svar från Hays Travel - Torquay
Dear Patricia, It was a pleasure booking this fabulous holiday for you and thank you for the lovely review , i hope you have an amazing time.
Many thanks , Jasmine
Our break in Amsterdam …
Our enquiries where handled professionally and with courtesy.
13 augusti 2026
Svar från Hays Travel - Torquay
Peter B,
Thank you for your wonderful feedback! We are so pleased to hear that your enquiries were handled with such professionalism
Kind Regards
Hays Travel Torquay
Emma was very professional and patient…
Emma was very professional and patient we where there about 1.30hrs was even given a cup of tea
Won't book a holiday with any other company
8 augusti 2026
Svar från Hays Travel - Torquay
Sharon ,
Thank you for your wonderful 5-star review! I look forward to helping you with your next holiday!
Kind Regards
Emma
Jasmine and Parker at the Torquay…
Jasmine and Parker at the Torquay branch were extremely helpful and courteous.
7 augusti 2026
Svar från Hays Travel - Torquay
Diane, Thank you for your wonderful feedback! I hope you have a lovely time away.
Best wishes , Jasmine
I dealt with Emma from the Torquay…
I dealt with Emma from the Torquay branch, I was walking down the high street and noticed a deal from Japan, since our first conversation I have changed the holiday completely with help from Emma, I made quite a few changes and different requests over a two week period and at every stage Emma was superb and full of encouragement and I must say if it was not for Emma's kindness and understanding we might not of booked the holiday with you.
She is a credit to your company
4 augusti 2026
Svar från Hays Travel - Torquay
Thank you for your kind words. I am excited for you for this trip and looking forward to hearing all about it upon your return. It really is a trip of a lifetime so I am glad we made the changes to make it more suited to you. - Emma :)
Great service and friendly staff would…
Great service and friendly staff would definitely use again and recommend hays travel Torquay 😁
25 juli 2026
Svar från Hays Travel - Torquay
Michelle,
Thank you so much for your kind words and the wonderful review! We look forward to assisting you again in the future.
Kind Regards
Hays travel Torquay
Abbie has been amazing throughout and…
Abbie has been amazing throughout and patient with all the changes I kept asking for. Communicated really well with me too! And I got a great deal 😁
1 augusti 2026
Svar från Hays Travel - Torquay
Thank you for your lovely 5* review! I'm so glad we managed to get you such an amazing holiday booked. Best wishes, Abbie :)
Svar från Hays Travel - Torquay
Thank you for your lovely 5* review, we hope you have an amazing time in Krakow. Best wishes, Ruth :)
Svar från Hays Travel - Torquay
Mr Massey,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team was friendly and helpful, We truly appreciate your kind words.
Kind Regards
Hays travel Torquay
yEmpathyou are always helpful and understand…
you are always helpful and understand our difficulties with technology
17 juli 2026
Svar från Hays Travel - Torquay
Dear Norah
Thank you so much for your wonderful feedback! We are always happy to help
Kind Regards , Hays travel Torquay
Excellent service
Excellent service, as usual from Hays Torquay. Cannot praise them enough.
Will not use anyone else. Many thanks Ruth for you help.
We will return.
7 juli 2026
Svar från Hays Travel - Torquay
Thank you so much for your wonderful feedback! We are so pleased to hear that you receive excellent service from our team and we look forward to helping you again in the future.
Kind Regards
Hays Travel Torquay
Carly is great very helpful and…
Carly is great very helpful and knowledgeable. Nothing it too much trouble for her
3 juli 2026
Svar från Hays Travel - Torquay
Thank you for your lovely 5* review. Always a pleasure to book your holidays. Best wishes, Carly :)
Always very good service from the team…
Always very good service from the team at Hays Torquay
25 juni 2026
Svar från Hays Travel - Torquay
Thank you for your 5 star review! It is always a pleasure booking your holidays, Best Wishes, Team Torquay :)
My visit with Carly at Torquay branch…
My visit with Carly at Torquay branch was really good and helpful. She is marvellous
30 juni 2026
Svar från Hays Travel - Torquay
Thank you for your 5 star Review, We really do appreciate such great feedback! Best Wishes, Carly
Svar från Hays Travel - Torquay
Thank you for your lovely 5* review, we really appreciate feedback from our customers. Best wishes, Parker :)
Great customer service with a smile and…
Great customer service with a smile and a laugh as usual from Carly. As well as booking the cruise she updated me on when other cruises go on sale that she knows we are looking to book.
26 juni 2026
Svar från Hays Travel - Torquay
Dear Joye
We're so pleased you had such a positive booking experience with us. Thank you for your wonderful feedback and loyalty!
Kind Regards
Hays Travel Torquay
Good service
The girl was very good told us all we needed to know very happy 😊
With the service
24 juni 2026
Svar från Hays Travel - Torquay
Thank you so much for the lovely review. We hope you're looking forward to your travels! Best wishes, Emma :)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.