As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Se mer
Företaget har svarat
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
20a Whitewalls, SA1 3AA, Swansea, Storbritannien
- 01792823741
4,9
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Booking a Cruise Effortlessly
Very organized and knowledgeable young lady. Engaging personality and went over and beyond what we would have expected of her duties. We would definitely recommend to anyone using your Swansea office to book a holiday. We would say faultless
28 maj 2025
Svar från Hays Travel - Swansea
Thank you for my lovely review, such kind words and your recommendation to book. Olivia
First time using Hays Travel
First time using Hays Travel, very good experience, very friendly and helpful, would definitely use them again
14 maj 2025
Svar från Hays Travel - Swansea
Thank you for choosing Hays Travel Swansea for your holiday and the lovely review you have written. Oliwia
Svar från Hays Travel - Swansea
Thank you for my review. We have tried contacting you. Corinne
Very good service from Corinne who was…
Very good service from Corinne who was patient and listened to what I wanted.
19 maj 2025
Svar från Hays Travel - Swansea
Thank you Linda for booking again with us. It was lovely to speak to you. Caroline
A Golden Nugget
Oliwia was outstanding. Helpful, patient, going the extra mile to book my holiday, contacting the tour company to clarify certain particulars. I have booked to go to Poland and during our conversation it transpired she was Polish, and she was only too happy to give me information about where I am scheduled to go as she had been. She also showed me photographs on her phone. An outstanding agent I'm sure Caroline is happy with her performece. If you fancy going to Poland, go to Hayes in Swansea and ask to speak to Oliwia.
14 maj 2025
Omdöme utan inbjudan
Svar från Hays Travel - Swansea
Thank you Mrak for my amazing review. i really do appreciate it and it was lovely speaking to you. Oliwia
Very helpful staff,
15 maj 2025
Svar från Hays Travel - Swansea
Thank you for my review, it was lovely to book the holiday you wanted at a better price. I hope she liked it! Caroline
First experience at Hays Travel.
This was my 1st time in a Hays travel store and i must say i had a very pleasant and stress free experience booking the holiday with 2 lovely ladies that put me at ease, were very informative and professional at all times.
9 maj 2025
Svar från Hays Travel - Swansea
I am so pleased that you loved your experience in our Swansea store. That is exactly how booking a holiday should be. Caroline
Corinne off Hayes Swansea
Corinne off Hayes Swansea, is very knowledgeable, and experienced in the travel world, corinne knows the high standards of hotels I like to stay at in London l always book using this travel company.
11 maj 2025
Svar från Hays Travel - Swansea
Thank you Mr Miles. Always lovely to see you come into store to book your London trips. Corinne
My booking
The travel agent that dealt with my holiday booking was very helpful with all information I requested very polite I will certainly do further bookings in the future service second to none. D Jones
8 maj 2025
Svar från Hays Travel - Swansea
Thank you for my review and it was a pleasure to book your holiday. Leiha
As always Caroline was very helpful…always helpful
As always Caroline was very helpful makes booking easy.And answers all my questions.
4 maj 2025
Svar från Hays Travel - Swansea
Thank you Marina as always for your loyalty in booking your cruises with us. Always a pleasure to see you. Caroline
Found the perfect holiday for us and at…
Found the perfect holiday for us and at the best price available. Even managed to get an extra night for less than the original price quoted.
4 maj 2025
Svar från Hays Travel - Swansea
I loved being able to get you that extra night for your holiday and hope you have a lovely time. Corinne
Svar från Hays Travel - Swansea
It was lovely to see you and chat again whilst booking your holiday. We hope you have an amazing time. Caroline and Leiha
Caroline is so helpful and patient and…
Caroline is so helpful and patient and sorted our flights without any issue. She is a credit to Hays travel and was last year when she sorted our holiday out to lake Garda. Will definitely use Hays again.
24 april 2025
Svar från Hays Travel - Swansea
Thank you for such a lovely review and words Cheryl. Lovely to see you again and book your flights to see family. Caroline
The Lady who I spoke to was Extremely…
The Lady who I spoke to was Extremely helpful and friendly.
22 april 2025
Svar från Hays Travel - Swansea
Thank you for your lovely words. Caroline
Appears to be very professional and…
Appears to be very professional and organised.I telephoned Corinne to say what I was looking for and the next day I went into the shop and Corinne had already researched several flight choices for me. Booking was made on the same day. Looking forward to my holiday and anticipate that all will go smoothly.
6 april 2025
Svar från Hays Travel - Swansea
Thank you for choosing Hays Travel Swansea to book your holiday, we like to take our time to make sure the holiday is right for you. Corinne
We had exceptional service with the rep…
We had exceptional service with the rep Caroline ,nothing was too much trouble. She made sure that we came out of the shop with the right cruise for my wife and i. She was so knowlegable with all the questions asked by us. Thank you Caroline.Jen &John
15 april 2025
Svar från Hays Travel - Swansea
Thank you for my amazing review-it was a pleasure spending all that time with you to find you a perfect cruise. I could talk to you all day, thank you Caroline
Exceptional
The experience was faultless. The consultant was so helpful, knowledgeable,and informative. Would not hesitate to book with Hayes in the future
12 april 2025
Svar från Hays Travel - Swansea
Thank you for my lovely review and for unexpectedly booking a cruise with me. I hope you enjoyed the cockles! Caroline
Helpful friendly staff
Went to the shop to book a cruise.
Gave a few details of where we’d wanted to go and the staff came up with an ideal package for us.
She did so much research to find the best possible price and deal for us.
Would highly recommend this shop.
This is the second holiday booked with them and it definitely won’t be the last
5 april 2025
Svar från Hays Travel - Swansea
Thank you for your amazing review and recommendation. We like to do our best to find you your perfect cruise. We hope you have a lovely time. Corinne and team Swansea
Svar från Hays Travel - Swansea
Thank you Catherine for my review. It is always lovely to book your holidays. Leiha
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.