As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without he... Se mer
Företaget har svarat
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel.... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
20a Whitewalls, SA1 3AA, Swansea, Storbritannien
- 01792823741
4,9
Utmärkt
615 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect service.
As always our experience was great,just tell them what you require and it is done .We always book with Corinne at the Swansea branch and she is more than helpful,printing everything for us too.
9 september 2026
Good customer service
Courtney, helped me out with the cruise booking for Ventura. She completed the booking process smoothly and efficiently. Thank you.
10 september 2026
Courtney worked hard to achieve the…
Courtney worked hard to achieve the outcome I wanted.
9 september 2026
Very helpful staff member gave all…
Very helpful staff member gave all information clearly as we are first time cruisers. Booked price and information onboard all given. Also friendly very informative.
5 september 2026
Patience and Professionalism
The patience and professionalism of the customer service agent
20 augusti 2026
Central position in Swansea,
Central position in Swansea,
Friendly and knowledgeable staff.
Booked with you last year and don't need to go anywhere else
28 augusti 2026
Caroline was very efficient customer…
Caroline was very efficient customer service skill fantastic will certainly book with hays next vacation
29 augusti 2026
Quick efficient service from Courtney…
Quick efficient service from Courtney who tried different scenarios to get what i wanted .
20 augusti 2026
Excellent Service
As usual Corinne was excellent at helping to organise our holiday. She always goes the extra mile making sure everything goes to plan.
27 augusti 2026
The lady who looked after us was great
28 augusti 2026
great staff helpful and pleasent
25 augusti 2026
Excellent service again from Caroline…
Excellent service again from Caroline and her team in Swansea .
23 augusti 2026
Very helpful from start to finish they…
Very helpful from start to finish they found the perfect holiday for us
22 augusti 2026
Yet again a enjoyable time booking…
Yet again a enjoyable time booking another holiday with you won't go anywhere else now
20 augusti 2026
Caroline and her staff are very…
Caroline and her staff are very friendly and knowledgeable.
12 augusti 2026
The girl who dealt with us was pleasant…
The girl who dealt with us was pleasant and helpful.
29 juli 2026
this is the first time using Hays…
this is the first time using Hays Travel,your young lady was very,and we came away very happy with the experience.
11 augusti 2026
We have dealt with Caroline a few times…
We have dealt with Caroline a few times for our holidays and nothing is too much trouble no matter how many emails and changes I give her. She is a pleasure to deal with and an asset to Hays Travel. It is nice to deal with someone that believes in good customer service as you don’t find that in many places anymore.
4 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
ALWAYS A VERY WARM WELCOME GIVING GOOD…
ALWAYS A VERY WARM WELCOME GIVING GOOD ADVICE, EFFICIENT AND ACCURATE INFORMATION.
4 augusti 2026
Svar från Hays Travel - Swansea
Thank you Mr Brown for a lovely review. I hope you enjoyed your cruise and will see you both soon. Caroline
Always use Hays Travel Swansea Branch…
Always use Hays Travel Swansea Branch when booking a holiday.The staff are always friendly polite and very knowledgeable.Corinne is the advisor I like to go to and I couldn’t book a holiday without her knowledge and hep she is absolutely amazing. Well done Hays Travel it’s a pleasure to book holidays with you.
4 augusti 2026
Svar från Hays Travel - Swansea
Thank you for your continued loyalty in booking your holidays with me and the store. Always a pleasure to see you. Corinne
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